The silvery black style of the homepage suggests that this brand is a cut above the rest. On initial reflection, there's the promise of a grand signup offer that can be used on the very latest BetSoft slots, but there's much more to find out first in this DiamondClubVIP Casino review.
After signing up, a series of deposit offers are made available. The first DiamondClubVIP Casino bonus is an enormous 400% offer that caps off at €800. Meanwhile, high rollers are encouraged to contact live chat if they would prefer to negotiate an alternative option.
Next up in the series is a 150% deposit bonus that goes right up to €1,000. After that, you can still expect four consecutive Sunday 100% reload offers of up to €300. The wagering requirements work out as 20x times the value of your deposit and promotional credit (40x for Greece, Lebanon and UK).
Midweek Morning Madness is one of the long-running deals to consider. Submit the DiamondClubVIP Casino bonus code "MORNING" between Monday and Friday from 6am until noon (GMT) to enter. Deposits of €20 to €50 are boosted by 50%, €51 to €100 by 75% and €100 by 100%.
Jackpot Reloader is an event that lets you claim a one-off 125% deposit bonus for the month. Anyone who wants to be eligible has to submit the code "JACKPOT" with a deposit of €20 or more.
Weekly Cash Spins can be entered with the deposit code "WEEKLYCASH". By Sunday, this will give you the chance to receive up to 100 DiamondClubVIP Casino free spins. How the system works is that one spin is earned for every 100 real-money spins performed during the week.
A VIP club was always going to be a must-have for this online casino. The system functions like most others by running on comp points. Invitations are secretly sent out once enough points have been accumulated. Perks are quite typical and include special deals, higher betting allowances and quicker withdrawals.
Wagering can only be done in EUR, so there are not any DiamondClubVIP Casino Canada offers to speak of. However, Canadians are definitely allowed to claim the many other deals, but currency conversions will have to be handled by your payment provider.
When performing this review, the €800 welcome bonus was valued at approximately $1,180 in CAD. Add in the 20x wagering requirements, plus the many other deals on the table, and all of a sudden the currency conversion becomes a process that could be worth going through.
There were plenty of pros to uncover:
On balance, you do have these cons to think about:
Although featuring prominently, BetSoft Gaming is joined by a roster of other software providers, which include Microgaming, Booming, Playson, Wazdan, Iron Dog, Leap, 1X2, Noble, Fugaso, Revolver, Evoplay, Felix Gaming, VIVO, Lucky Streak, Evolution and more.
Software providers are listed as subcategories under the main gaming categories, making it easier to find titles from your favourite studios. Across the casino library, there are categories to cover video slots, live dealers, cards and tables, classic slots, scratch cards, video poker and jackpot.
Finding new options to play is simplified by having discovery categories. 'New releases' is a prime option, but you can also search through games that can be described as micro betting, action or VIP.
Desktop compatibility is delivered to the users of PCs and laptops running on MacOS or Windows. For convenience, there will be no installation process to undergo. Diamond Club VIP Casino is an instant-play site that runs in everyday web browsers, such as Chrome and Safari.
You also have the option of playing on the DiamondClubVIP Casino mobile site. Just sign in or register from a web browser on your Android or iOS device and you will be shown an optimised version of the gaming library. Simply pick an available game and it will then be displayed according to the dimensions of your screen.
Management has gone to the effort of securing multiple software providers to operate the platform for the DiamondClubVIP Casino live dealers. Each one is stationed next to a table with an enhanced font for improved visibility and within the surroundings of an authentic casino studio.
The impressive selection is quite diverse, giving you access to Auto Roulette VIP, Immersive Roulette, Grand VIP Blackjack, Blackjack Party, Baccarat Live, Casino Hold'em, Fortune VIP and Platinum VIP. Spaces can be scarce, especially at some of the blackjack tables, so patience is sometimes required.
Diamond Club VIP Casino seems to have video slots for every interest. For example, Safari Spin stars cute animals, Thunder Zeus centres on the Greek god, Fire & Steel looks to be inspired by Game of Thrones, Gold Canyon is a Western experience and Fear the Zombies is an option for horror fans.
The BetSoft slots are striking for their highly polished graphics, as found in the likes of Viking Voyage, Ogre Empire, Giovanni's Gems, Sin City Nights, A Night in Paris, Weekend in Vegas, Gypsy Rose, The Tipsy Tourist and Yak Yeti & Roll.
A closer look is also warranted for the Microgaming slots, as these include a host of top-notch titles. Check out the library for Playboy, Game of Thrones, Tarzan, Jurassic World, Lara Croft: Tomb Raider, Book of Oz, Titans of the Sun, Arctic Fortune, Avalon 2, Forbidden Throne and Fortune Girl.
Several types of roulette wheels are available for a whirl. Starting with American or European rules, the options then expand to include Zero Spin Roulette, Salon Prive Roulette, Micro Roulette and Lightning Roulette.
Virtual card tables are also on hand, including Blackjack Switch, Blackjack Surrender, VIP Blackjack and Baccarat 777. If you'd rather poker, then be sure to try Texas Hold'em Bonus, Caribbean Poker and Poker Three.
Overall, the average payout percentage could be competitive, but there are some gaming options with higher values:
Diamond Club VIP Casino hasn't publicised any progressive jackpot winners thus far, but time will tell for a site with more than 20 options. Knockout: The Last Fight, Plagues of Egypt, Sunset Wild, Cosa Nostra, Trump It, Shake It, Sahara's Dream, Magic Destiny and From China with Love are several of the options.
Deposits are accepted using credit and debit cards, including VISA, VISA Electron, MasterCard and Maestro. Additionally, the site accepts web-based options such as ecoPayz, Neteller and Skrill. Although Bitcoin transfers can be completed, the funds are converted into EUR.
Before processing your withdrawal, Diamond Club VIP will ask for a scan of your passport or driving licence. A further scanned image of your credit/debit card, eWallet account or bank statement will then be asked for. Once satisfied, the operator will then verify your account and process your withdrawal.
The help centre is a great source of information. Start off with the FAQ and you can find answers for questions relating to your account, the cashier, payments, VIP club, security and technical requirements. Detailed rules are made available for a number of the games, and can help you get up to speed.
You can't find a telephone number in the contact section. A contact form is instead presented as the main option, but actually you should look for the live chat button. The advantage to this contact method is you get engage in real-time with the trained customer service staff.
A two-pronged approach of 128-bit SSL encryption and a firewall has been implemented, so as to prevent breaches during the transmission of data or the processing of credit card details and other payment methods.
In the security policy, it's mentioned that brand operator Game Tech Group has a random number generator (RNG) to determine the outcome of games. According to the operator, the RNG is regularly monitored and tested, but no mention of the independent auditor is given.
Game Tech Group N.V. has only been operating the brand since 2017, when the site was established. As an operator of other casinos, Game Tech Group appears to have developed a questionable reputation. In turn, this has led to Casino DiamondClubVIP being blacklisted by a number of gambling portals.
Most of the issues identified in relation to the site operator occurred from 2014 to 2016. Since then, there haven't been any new infractions mentioned, so it remains to be seen if standards have been improved.
Operating with a Curacao remote gaming licence, the site doesn't accept residents from: Israel, Singapore, Turkey, UK and USA. For Canadian players, it is permitted to sign up and wager.
Unfortunately, there are no unique payment features to report. Canadian national payment methods, such as Interac and Instadebit, aren't available. Furthermore, any CAD deposits will be converted into EUR at the latest rate offered by your payment provider.
On a first visit, you start off in English. Fortunately for French Canadians, the language menu is close at hand and a quick change can be made. Following that, you can read about promotions and various other aspects of the site in French.
It feels more manageable to have the registration form broken down into two steps. The first requires only a username, email and password. Stage two is a little more involved and will ask for your name, date of birth, gender, preferred language, country, address and mobile number.
The payment methods are fine if you're happy to use a credit/debit card or an eWallet, as Canada-only options are unavailable. This appears to be the reason why CAD wagering and bonuses are absent. On balance, however, there all sorts of offers to claim and the 20x play-through requirements have been set quite low.
Further praise can be given to the gaming library, which is formed by an array of software providers. Some of the particular standouts would be Evolution Gaming, Microgaming and BetSoft. By having so many providers, Casino DiamondClubVIP has gained more than 400 video slots.
Choice isn't as strong for the virtual tables devoted to blackjack, roulette and poker. However, this is offset by the fact that the site has live dealers, from a handful of providers, working around clock to run standard tables along with some modernised versions with special functions.
General functionality is good with a stable internet connection. Convenience is another strength, as the site is browser-based and works instantly without installation. Furthermore, there is a firewall and encryption in place to make sure your gaming experience is routinely safe.