Jackpotjoy Casino Review

Welcome Bonus and Promotions

If Jackpotjoy Casino is ever going to take off outside the UK, then the brand could be more generous for bonus offers. In our Canada review, we found a promotional bonus page at the online bingo channel but not the casino. Moving forward, the casino also needs a promotional page where the bonus deals could take the form of no deposit deals and free spins.

For anybody who's able to join, Jackpotjoy Casino is willing to provide 30 free spins as a bonus after £10 has been deposited and wagered. Once that step is completed, the casino site will give away 30 bonus free spins for the Double Bubble slot. After receiving the free spins, there will be 30 days to use the bonus.

In our review of the terms and conditions (T&Cs), we found that the free spins come without bonus wagering requirements. Players only need to play through the value of their cash deposit once before any bonus winnings from the free spins can be withdrawn. Please note that you must opt in to claim this welcome bonus.

As a regular player, Jackpotjoy Casino can reward you for depositing £10 and wagering £2 in the past seven days. This takes the form of bonus entry to daily slot games with no deposit additionally required. Featuring among the free slot games are Tiki's Catch of the Day, Doubly Bubbly and Daily Paper. Bonus winnings of up to £750 can be snagged by the winners.

For anyone who enjoys online bingo, there are alternative bonus promotions to consider. Bonus entry to a variety of bingo games can be received, and some with no deposit required. Moreover, it's possible to refer friends and receive bingo bonus worth up to £20 in credit.

Jackpotjoy Casino Bonus and Promotions for Canada

The JackpotjoyCasino brand is operated with a narrow focus on the UK and Ireland. As of this review, the casino would accept no deposit from anyone living here in Canada or anywhere else. Until that changes, we can only point you towards online casino sites that are legal in Canada.

Gamesys at Jackpotjoy Casino

There's a sense of exclusivity surrounding Gamesys, as the software provider is limited in its provision of gaming content. Just finding Gamesys slots and jackpots feels like a bonus because of how rare the software is. Fortunately, there's an option to play free games for fun and with no deposit thanks to dedicated mobile casino apps, which will be explained later in the review.

In our review, it was also a bonus to come across software from many more renowned providers. While Evolution Gaming was on hand for live casino software, the likes of IGT, Blueprint, Red Tiger, Bally Technologies, Gameburger, Stormcraft, Just for the Win, Microgaming and NetEnt.

Jackpotjoy Casino provides detailed information on how to access its gaming platform from a variety of devices. Basically, it's explained that it's better to have a newer operating system and web browser if possible. Windows and MacOS are both cited as compatible operating systems, while the potential web browsers for desktop devices are mentioned as Chrome, Firefox, Safari and Internet Explorer.

Popular Games at Jackpot Joy Casino

Mobile Gaming/Live Casino for Canada

At Jackpotjoy Casino, it's expressly stated that mobile access is only available on Android, iPhone or iPad. Even then, the mobile casino service can only be provided to users with the most recent mobile devices and operating systems. For this review, Windows Phone was unfortunately listed as incompatible, making Android and iOS the only options for the mobile casino site, which runs instantly within HTML5 browsers.

When researching this Jackpotjoy Casino review, it was a bonus to discover mobile casino apps. Despite not providing direct access to Jackpotjoy, the mobile apps are superb because they have many of the same games and can be installed outside of the UK. The apps are intended for fun but include in-app bonus purchases, with players able to secure free spins and other bonus offers.

It's incredible to find that Jackpotjoy has given just as much consideration to its live casino as it has to all other aspects of the brand. Jumping off the screen is the presence of Evolution Gaming software, which powers the leading live casino sites found anywhere in the world.

Hosted within stunning casino sets and broadcast digitally are live dealer tables devoted to blackjack, baccarat, roulette and poker. Also thrown into the mix are special options such as Mega Ball, Side Bet City, Monopoly Live, Super Sic Bo, Dream Catcher, Lightning Dice and Deal or No Deal.

Games and Payout Percentages

At Jackpotjoy Casino, it's possible to read about every game before playing, with details provided on payout percentages and the presence of any bonus features. As for the slots, we found the most eye-catching to be Arcane Reel Chaos, Agent Jane Blonder Returns, Ancient Fortunes: Zeus, Gorilla Gold Megaways, DaVinci Diamonds, Cleopatra, Icy Wilds, Tiki Island and numerous Monopoly slots.

Bingo isn't for everyone but anyone who enjoys it will find the bingo games a bonus here. The options are Bingo 20, Bingo Royale, Diamond Bingo, Cloud Bingo, Emerald Bingo, Play Off palace, Round the Clock, The Crystal Maze, Superlinks and more besides those.

For a site that excels at bingo, slots and jackpots, it's a bonus to also have so many appealing casino tables. The standouts are Vegas Strip Blackjack, Vegas Downtown Blackjack, Atlantic City Blackjack, High Stakes Roulette, Baccarat, Caribbean Stud Poker and Craps.

In our Canada review, we found a handful of interesting payout percentages for Jackpotjoy Casino:

• All Games - 95.00%
• Slots games - 96.02% for Double Bubble
• Table games - 99.65% for Atlantic City Blackjack
• Poker games - 97.82% for Ultimate Texas Hold'em

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Progressive Jackpots - Winners

Jackpotjoy has produced a string of notable bingo wins, as reported online, but the casino site is responsible for one of the most impressive victories in the brand's history. Going back to February 2012, there was a player from Yorkshire who won the progressive jackpot on Deal or No Deal to secure a payout worth the equivalent of $1 million.

Progressive jackpots can be played for every day and there are numerous options to play for, such as Double Bubble Jackpot, Double Bubble Triple Jackpot, Genie Jackpots Megaways, Monopoly Gameshow Jackpots, Paper Wins Jackpot, The Goonies and Secrets of the Phoenix Jackpot.

Banking Options for Canada

Following a review of the signup form, we determined that a Jackpotjoy Casino account can be set up with either GBP or EUR as the default currency. The fact that no deposit can be made with CAD or even USD shows that this brand was focused on the UK and Irish markets at the time of our Canada review.

There are, however, online casinos in Canada that accept CAD and other currencies, such as Ruby Fortune casino. They have recently added this option, which we think, will attract a great number of new players.

For some, a geographic restriction can be bypassed with a virtual private network (VPN). However, it's not a clear-cut solution when attempting to sign up with online casinos that aren't licensed for Canada. In this case, Jackpotjoy requires a UK or Irish address and verification will later be needed ahead of winnings being approved for withdrawal.

By serving only two markets and currencies, the casino, Jackpotjoy, only needs to cover several payment methods. Those available during this review were PayPal, paysafecard, Maestro, MasterCard, VISA Electron, VISA Debit, VISA and Bank Transfer. New options could be added if the casino site ever opens in Canada, with Interac, iDebit or Instadebit the obvious choices to consider.

Customer Support

At JackpotjoyCasino, we noticed the operator helped provide players with text-based materials to review. The frequently asked questions (FAQs) were the best example and could be viewed in terms of payments, games, technical, account, bonus promotions, responsible gaming, general and popularity.

You can use a text bar to search the FAQs to find the most relevant answers. However, it's even quicker to log in and use live chat, with customer service personnel ready to review your issue 24/7. Other contact options at Jackpot Joy Casino include a telephone number, request form and Online Dispute Resolution (ODR) system, but more on that later in the review.

Security and Fairness at Jackpotjoy Casino

Jackpotjoy Casino explains on-site that digital encryption is used to protect user data. Anyone can review this feature by looking at the browser-based security certificate made available from the lock icon. For our Canada review, Jackpotjoy was certified as using 256-bit encryption by the Let's Encrypt Authority.

In the review process, we found a page on return to player (RTP) from within the FAQs. This is where the operator revealed that independent testing expert NMi was tasked with performing a regular review to determine that the software operates fairly. Despite not publishing overall test results, Jackpotjoy Casino does make RTP percentages available when players load a game and then access the "How to Play" function.

Casino History/Complaints

In 2012, Jackpotjoy was introduced in the UK and Ireland as an online bingo site. To provide a deeper experience, there was also an online casino channel where users could play blackjack, roulette and trigger free spins in video slots. For this Canada review, the brand was operated by Gamesys Operations Limited with licences granted by the Gibraltar Gambling Commissioner and UK Gambling Commission.

Jackpotjoy Casino has since forged its own reputation, even if the player base was still restricted to Ireland and the UK at the time of this Canada review. Only four complaints were listed on a popular casino review portal, showing that the operator is effective at running a trusted brand. In the review, we also found an ODR function available on-site that allows for independent complaints to be made against the brand.

Player Location Restrictions

The casino Jackpotjoy operates with UK and Gibraltar licences and only accepts players who live in Ireland or the UK. As a result, no deposit can be processed from here in Canada or the rest of the world. After this review, we can only hope that the policy is altered, as this online casino is extremely appealing.

Unique Casino Features for Canada

JackpotjoyCasino is completely unprepared to accept players from here in Canada. Operating entirely in English, the casino site is unavailable in French and no deposit can presently be accepted by the cashier. Furthermore, the only currencies accepted at the time of this Canada review were GBP and USD.