William Hill Casino Review

Quintin van Wyk by Quintin van Wyk Reading time: 8min

Hailing from the UK, William Hill is a versatile gambling operator that serves a global audience with sports betting, online poker and casino games. The focus here is on delivering a William Hill Casino review that Canadian players and other users can benefit from.

Hundreds of games are instantly playable over slots, roulette, cards, jackpots and live dealers. Before getting started, you will have a chance to receive bonus credit that's determined by your initial deposit.

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William Hill Casino Pros and Cons

Before going further, let's reveal the pros of the online casino:
  • Canadian welcome bonus
  • VIP club for high rollers
  • Playtech gaming software
  • Live dealer suite
  • 70+ jackpot slots
  • Branded gaming content
Here are some of the slight cons:
  • Lacking in promotions
  • Unresolved complaints
Casino Details
  • Software Playtech, Rabcat, Core Gaming, Ash Gaming, Mazooma, Push Gaming,
  • Payment Methods Visa Mastercard Neteller Paypal
  • Established 2008
  • Licence Gibraltar
William Hill Casino
William Hill Casino
William Hill Casino
William Hill Casino Bonus

Welcome Bonus and Promotions

There's a general 100% William Hill Casino bonus that's awarded depending on the currency of the player's country. Just to clarify, the funds carry 40x wagering requirements and expiry will occur seven days after being issued.

Bonuses and promotions vary based on location, so don't be surprised to see the UK domain or another site having a wider range of options. Competitions can sometimes take the form of prize draws that seek to get away cash, credit and spins.

William Hill Casino Club presents an opportunity for high rollers to be invited into an exclusive VIP club with a dazzling array of benefits. VIP treatment is promised for those who gain entry, with the perks constituting special offers, improved conversion rates on comp points and the chance to attend sporting events.

William Hill Casino and Promotions for Canada

William Hill Casino Canada has a specific welcome offer that lets you deposit and wager conveniently in CAD. Make a deposit of $10 or higher and your initial stake can be matched with a 100% welcome bonus that's worth a maximum of $300.

The terms and conditions explain that only scratch cards and slots will contribute 100% to clearing the wagering. And don't forget to opt in for the offer when signing up and depositing.

William Hill Casino Software

Playtech at William Hill Casino

Gambling software developer Playtech has been powering casino sites since 1999. William Hill has been one of the longest-running, with the two companies being partners for years now.

Playtech operates with an enormous budget and has thus provided this casino with a complete suite of gaming content. This includes hundreds of Playtech slot games next to jackpots, blackjack, roulette, cards, live dealers and more.

Players living outside of Canada can go to the Vegas and Games channels, where gaming content is provided by the likes of IGT, NextGen, Yggdrasil, WMS, Barcrest, Blueprint and NetEnt.

This access issue is likely caused by licensing, with only the site's Playtech software approved in Canada. Elsewhere in the world, William Hill has licences with the Gibraltar Gambling Commissioner and UK Gambling Commission.

The casino used to ask desktop players to download and install a gaming client on Windows PCs and laptops. By moving with the times, the brand has gone in a more innovative direction by producing a gaming site for web browsers and which is compatible on both Windows and MacOS.

Popular Games at William Hill Casino

Grand Junction Mountain Express
Grand Junction Mountain Express
Honey Gems
Honey Gems
Crocodile Blitz Xtreme
Crocodile Blitz Xtreme
Veils of Venice
Veils of Venice
Robocop Cash Collect
Robocop Cash Collect
Azteca Cash Collect
Azteca Cash Collect
Piggies And The Bank Mega Fire Blaze
Piggies And The Bank Mega Fire Blaze
Gold Hit Shrine Of Anubis
Gold Hit Shrine Of Anubis
Fire Blaze Toltec Blocks
Fire Blaze Toltec Blocks
Fruit Harvest
Fruit Harvest
Diamond Match
Diamond Match
William Hill Casino Mobile

Mobile Gaming/Live Casino for Canada

You can choose to install WilliamHill Casino mobile apps to compatible operating systems. If using an iPhone or iPad, you can find the necessary app from the App Store. Alternatively, you can install an Android Version to your tablet or smartphone by going to Google Play.

For mobile users on Windows, the only option for access is to log in by visiting the site from your web browser. In addition, you might be interested to learn that this form of compatibility is also delivered on Android and iOS devices.

The WilliamHill Casino live dealers are busy each day running table games hosted in an authentic environment that makes you think of luxury resorts from the real world. Every second of the experience is broadcasted straight back to your device for a pulsating showdown with the dealer.

This live casino does much more than merely cover the basics. It's most impressive to see that the tables include Football Roulette, Age of the Gods: Live Roulette, Grand Baccarat, Unlimited Blackjack, Grand Blackjack, Casino Hold'em, 3-Card Brag and Live Hi-Lo.

Games and Payout Percentages

The selection of Playtech slots is remarkable, and many of the titles have been originally made by the software provider. Playtech slots also make a huge part from the section of PlayOLG casino games, another renowned Canadian casino that runs fully on the Playtech platform, just as William Hill Casino. Without a doubt, there are a lot of titles worth the attention. Some to pick out would be Buffalo Blitz, Halloween Fortune, Dragon Champions, Anaconda Wild, The Great Reveal, Panther Pays, Legacy of the Wild and Call of the Valkyries.

A selection of branded titles can also be sought out. Many are based on movies and hit TV shows, such as Terminator Genisys, The X Files, The Mask of Zorro, RoboCop, Top Gun, Gladiator and Kong: The 8th Wonder of the World.

When it comes to cards, William Hill has quite a few good options. Cashback Blackjack, Free Chip Blackjack, Perfect Blackjack, Pontoon, Red Dog, Hi-Lo Premium, Pai Gow Poker and Tequila Poker are only some of the options.

You can also find a variety of roulette that goes beyond European, American and French rules. Additional options include Penny Roulette, 101 Roulette, Roulette Deluxe, Diamond Bet, Mini and 3D wheels.

The payout percentages are tested by GLI, a company that undertakes iGaming certification across the entire world. Tables and poker account for the highest percentages:

  • All Games - 96.05%
  • Slots games - 94.63%
  • Table games - 97.35%
  • Poker games - 97.49%

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Progressive Jackpots - Winners

Arguably, there are more Playtech progressive jackpots in existence than from any other developer. With more than 70 to choose from, it's a safe bet to play the Age of the Gods slots. King of Olympus, Furious 4, Goddess of Wisdom, Fate Sisters and other titles are all here.

Superhero fans, meanwhile, will want to check out the DC progressive jackpots. The selection is led by Superman Roulette, The Dark Knight, Aquaman and Suicide Squad. Each of those shares a jackpot that can fly beyond $1,000,000.

This casino has the immense potential to make millionaires. Look no further than the story of a Scottish player who captured a £2.5 million ($4 million) windfall in February 2016. Her luck paid off when spinning the reels on the Festival of Lights slot, but there are now so many more titles to try.

William Hill Casino Banking

Banking Options for Canada

Currency conversions can be avoided by Canadian players who want to deposit and wagering in CAD. At the same time, a number of other major currencies are available as alternative options, including GBP, USD and EUR.

Despite the lack of eCheck, the operator can accept your Instadebit deposits. The FAQ explains that depositing is an instant process, whereas withdrawals need three to five working days for completion.

Yet more banking options have been arranged, including PayPal, Skrill, Neteller, paysafecard, Maestro, MasterCard and VISA. It also appears that funds can be sent by Yandex, WebMoney, EUteller, POLi, Sofort, SafetyPay, EntroPay and Fast Bank Transfer.

You are told to expect varied timescales across the different withdrawal methods. PayPal is one of the quickest at just a single working day, while credit and debit cards can take from one to three days. For other methods, the wait can last from five to 10 working days.

Customer Support

Live chat is described as the quickest and easiest way of contacting the operator. Twitter communications can also be swift, but they do have privacy limitations. Questions can be submitted through an email form, while an international free-phone number is also operated.

Communication options are already comprehensive, but the site then goes much further by delivering written information. Useful examples include the pages for "Getting Started, "My Account" and "Deposits & Withdrawals". Meanwhile, a near encyclopaedia of answers is published on the FAQ page.

Security and Fairness at William Hill Casino

Digital security specialist Thawte is responsible for this aspect of the casino. Protection ultimately takes the form of 128-bit SSL encryption that has undergone verification from Hydrant ID (Avalanche Cloud Corporation).

Encryption is used on all payment methods, but further protections are in place for credit and debit card users. These include MasterCard SecureCode and Verified by VISA, thus adding another level of security.

Researching this William Hill review has uncovered that the fairness of the software this is tested by Technical Systems Testing (TST), a company that's now part of independent auditing group Gaming Laboratories International (GLI).

Casino History/Complaints

William Hill is one of the oldest gambling companies in the world. In fact, it was started in 1934 when the UK didn't legally permit gambling. Many years later, the company decided to start providing services online.

Having started with sports betting, the site was established in 1998 and has continued to succeed. That brand started in the UK, but now operates in Canada and numerous other countries.

The operator is more committed to resolving complaints directed to its in-house customer service team than via external portals. For instance, only four of 26 complaints lodged with AskGamblers have been resolved.

Player Location Restrictions

WilliamHill Casino cannot accept players living in these territories: Afghanistan, Algeria, Australia, Bangladesh, Belgium, Benin, Botswana, Brazil, British Columbia, Bulgaria, Burkina Faso, Cambodia, Cameroon, Central African Republic, Chad, China, Colombia, Congo, Cuba, Cyprus, Czech Republic, Democratic Republic of Congo, Denmark, Djibouti, Equatorial Guinea, Estonia, Ethiopia, France, French Guiana, Gabon, Gambia, Greece, Greenland, Guadeloupe, Guinea, Guinea-Bissau, Haiti, Hong Kong, India, Indonesia, Iran, Iraq, Israel, Ivory Coast, Latvia, Lesotho, Liberia, Libya, Mali, Manitoba, Martinique, Mauritania, Mongolia, Montserrat, Myanmar, Netherlands, Netherland Antilles, New Caledonia, Niger, Norfolk Island, North Korea, Philippines, Poland, Portugal, Réunion, Romania, Rwanda, Samoa, Sao Tome & Principe, Saudi Arabia, Singapore, Solomon Islands, Somalia, Saint Vincent & the Grenadines, South Africa, Sudan, Surinam, Swaziland, Switzerland, Syria, Thailand, Togo, Tonga, Turkey, Uganda, Uruguay, US, Vanuatu and Yemen.

Unique Casino Features for Canada

In most cases, it's possible to play from Canada, save for the provinces of British Colombia and Manitoba. Anybody joining from Canada can have the luxury of using CAD and depositing with Instadebit. From a Canadian standpoint, the payment system is definitely a plus.

Their Canadian site is currently lacking in French language support, so users will have to make do with English. Other alternatives from the dropdown menu include German, Russian and Japanese. However, for players who prefer sites that fully operate in French, Ruby Fortune Online Casino Canada might be a good alternative. This casino site even has their support and customer service available for francophone players.

William Hill Casino

Summary/Personal Recommendation

Casino William Hill is best-suited to Canadians who can play in English. So long as you know enough to get by, it's easy to find your way around. And there should be no hitches in signing up if you provide the correct information.

You can soon advance to claiming the Canadian welcome bonus that's paid out in CAD. This is such a relief compared to the sites where you have to settle for converting your money into USD or another currency.

There's a great range of devices to play with, and you can easily switch between platforms. Browser-based accessibility saves on space, but the operator also provides mobile casino app for iOS and Android.

The Playtech software has an astonishing selection and can offer everything from jackpot and slots to roulette and blackjack. Millions of dollars in prize money can be given away on the progressive jackpots, while the sheer volume of branded slots is equally impressive.

Support can be sought in the manner that best suits your needs. Live chat can let you engage in real-time, email is there for longer dialogue and the FAQ can let you find your own answers. Furthermore, there is a security system in place that makes your feel safe here.

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About the Author
 Quintin van Wyk
Quintin van Wyk - Lead Editor

Quintin is a strategic wordsmith and avid gambling enthusiast who has been editing and writing content for the iGaming industry for over 10 years. With the gaming industry constantly expanding and evolving, he is ready to guide both newcomers and experienced players with comprehensive news articles, unbiased casino reviews and informative how-to guides you can trust.