Amazon Slots Online Casino Review - Ontario

Amazon Slots Ontario Pros and Cons

• Licensed in Ontario
• Over 1,000 games
• No mobile apps available
• Withdrawal fees
• Reports of customer service being unhelpful

Amazon Slots Casino Ontario: Ownership, Licensing, and Background

Amazon Slots Ontario was launched in September 2023, and Six Gaming Limited is the operator behind the site. The casino is regulated by the Alcohol and Gaming Commission of Ontario and is registered with iGaming Ontario. However, there have been complaints from various players. Certain players complained about slow withdrawals and account verification delays.

We searched player reviews on Trustpilot only to come across a large number of negative reviews. Some players say they could not withdraw their winnings, while others were heavily charged for cashouts.

What's more, the site has over 1000 games from top software providers like Games Global and Pragmatic Play, with slots being its main focus. However, players can also access a few table games and jackpot games. Unfortunately, this casino offers a small number of live dealer games, which may not suit high-stakes players who prefer gaming at sites with a broader variety of such games.

Amazon Slots Ontario offers a few banking options, which the site states are safe and secure. But honestly, the casino could offer more payment options to ensure players have a dozen or so banking alternatives to choose from.

Unfortunately, the casino lacks a mobile app, but players can use its mobile version.

Its customer support is a bit unreliable. The live chat feature is exclusive to members and only available for half a day. We could only get quick answers through email or Facebook. The FAQ section is limited, meaning players can't rely on it to solve technical issues.

My Verdict for Amazon Slots Ontario

Amazon Slots is a regulated casino for Ontario. However, it could get better if it launches a mobile app for iOS and Android devices. Also, the casino currently offers a limited number of live casino games, which may not suit players looking for a wider variety. The large volume of complaints is a concern and worth noting.

• My rating: 3/5

Editor's Warning: Withdrawal Delays And Inactivity Fines

Last Updated: March 22, 2026

Although this casino offers a range of games and support features, players have so far reported multiple issues. The site claims cashouts are processed within 48 hours, but Ontario players have reported withdrawals pending for up to 14 days^[1].

Instead of resolving the cashout issue, the support team has been reported to advise the player to cancel the withdrawal without giving clear reasons. In addition, each cashout from this site incurs a fixed $2.50 transaction fee that cannot be waived, therefore reducing all withdrawal amounts.

Ontario players have also reported high wagering requirements. If players fail to use their accounts for 12 months, the site charges a $10 inactivity fee, which will continue until the balance is fully depleted. The casino has also faced criticism for withholding bonuses and their winnings if it detects multiple accounts or when they're not utilized within six months.

Licensing & Security

Amazon Slots casino holds a gambling registration (no. OPIG1229310) from iGaming Ontario and is also regulated by the Alcohol and Gaming Commission of Ontario. The site's license was due to expire in May, but it is listed as valid until May 3, 2026.

Even though the casino has a valid registration and states that it adheres to all gambling regulations, Ontario players have raised multiple complaints, as shared in our Editor's Warning section.

On security matters, the casino uses SSL encryption to protect user data. It also states that it advises players to consider using strong passwords to protect their accounts. On top of that, the site requires all players to complete its Know-Your-Customer (KYC) process to verify their identity.

Lastly, the casino's games are reported as being certified by eCOGRA to support claims of fair play.

Games and Software Reviewed

Amazon Slots Ontario Casino has over 1000 games available. The operator has partnered with less than 10 software providers, Games Global, Playtech, Pragmatic Play, and Play'n GO, which explains the relatively small games library.

By comparison, most online casinos in Ontario have over 2,000 games, meaning this casino's game library is smaller than average. Even though this number seems low, players can still find online slots and table games within different stake ranges. Sadly, the casino does not reveal the number of progressive jackpots it offers.

Players interested in Ontario live dealer games can access the 51 live dealer games available on the site (this is low compared to other sites). These games are often described as more interactive than slots or table games because they involve live croupiers and live chat, and may involve higher stakes, which does not guarantee higher returns.

Amazon Slots Casino Ontario Deposits & Withdrawals

While playing games at Amazon Slots Casino, players can use any of the following payment options: Visa, Mastercard, Skrill, Bank Transfers, Neteller, and Paysafecard. Notably, the site states that it uses SSL encryption to protect transaction data.

This is one of the low deposit casinos licensed in the province with the minimum listed at $10. Unfortunately, the site does not specify the maximum amount players can withdraw, but there is a $2.50 withdrawal fee. The casino states that withdrawals are processed within 48 hours or up to 72 hours.

However, there have been complaints from multiple players saying cashouts may be reversed if they fail to submit KYC documents within 7 days. After the 7 days, players are asked to re-verify their account, which could lead to further delays.

Amazon Slots Casino Ontario Bonus

Amazon Slots Ontario offers bonuses, but details are only available on the casino's website due to Ontario advertising restrictions.

Customer Support Options

Amazon Slots Ontario advises players to seek help through email (at support@thesixgaming.ca) or live chat, which the site lists as available 24/7. However, the live chat is available only to registered members. Notably, player feedback suggests an automated system runs the live chat, making it unreliable, especially for complex issues.

Player reviews on Reddit and Resolver report that the site doesn't respond to complaints, and when it does, it only issues a form-letter response without further follow-up. AskGamblers reviews also describe the site as having poor customer service^[2].

Responsible Gambling at Amazon Slots Ontario

Players who wish to control their gambling can use the site's responsible gambling tools, such as loss limits, time limits, and self-exclusion. For example, a player can decide to 'Take a Break' from playing or set time limits of 4 or 8 hours per day using the responsible gambling tools on the site.

All players who wish to seek professional help can reach out to responsible gambling services in Ontario, which include the Centre for Addiction and Mental Health, ConnexOntario, Ontario Problem Gambling Helpline, and Gamblers Anonymous.

Final Opinion on the Amazon Slots Online Casino for Ontario

Some players consider Amazon Slots Ontario worth joining, but others report issues such as a limited game library, unresponsive customer service, and high wagering requirements. The casino does not offer a mobile app for playing games on the go. However, players can use the casino's mobile version, which some users report as unreliable.

Besides withdrawal delays^[3], players have reported charges on all cashouts. Additionally, the site applies a $10 dormancy fee after 12 months of inactivity.

Sources

1. AMAZONSLOTS[dot]COM should I be worried?? - Casinomeister Forum - casinomeister.com
2. Amazon Slots Casino - Bad customer service & delayed payment - Complaint Unsolved - AskGamblers - askgamblers.com
3. Amazon Slots Casino - Casino Disregarding Withdrawal Attempts - Complaint Unsolved - AskGamblers - askgamblers.com

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