A lot should appeal to players when visiting this online casino site. Lucky31 Casino has invested and built wisely to make it's content instantly accessible, and to also establish a library spanning tables, slots and jackpots. Of course, the promotional side has also been addressed.
Let's lead with the 131% welcome offer applied to first-time deposits of at least $10. For anyone who stakes the maximum $100, this will result in a $131 Lucky31 Casino bonus being triggered. The total value is then subject to 30x wagering requirements before withdrawal. It would have been nice to see a no deposit offer, though players from Canada can look at our list here for some other options.
An evaluation of the terms and conditions has revealed that new players only have three days in which to deposit and claim the bonus deal. Notably, table games and live dealers are excluded from use with bonus funds, while video slots are weighted at 100% and are the best choice for beating the wagering requirements.
Lucky31 Casino doesn't maintain a hectic promo schedule, but can appear with special competitions once in a while. For instance, this could involve wagering on select slot titles and trying to earn the biggest win. The best performer might then be eligible to win a holiday or a cash prize.
SuperPoints is the name given to loyalty points awarded for completing everyday challenges. These can range from registering and logging in daily to playing games and winning. After earning enough SuperPoints, these can soon be exchange for bonus credit or Lucky31 Casino free spins.
High rollers and loyal players who come to the attention of the management team will be invited to enrol in the VIP club, with the benefits incorporating an account manager, bigger deposit limits, more rapid payments, weekly cashback and the availability of exclusive special offers.
There are no Canadian specific offers to highlight, and this is the result of CAD not being available as a currency option. The introduction of CAD would pave the way for Casino Lucky31 to begin handing out Canadian-exclusive deals.
Let's make it easy and begin with the benefits:
Unfortunately, not everything is positive:
A whole host of software developers have helped build the library. Microgaming, however, is one of the most famous and is also joined by Play'n GO, Red Rake, Pragmatic Play, Yggdrasil World Match, Genii, Nolimit City, iSoftBet, Quickspin, Tom Horn, BetSoft, Playson and Boonogo.
Collectively, the software developers have helped this online casino amass a library of more than 800 titles. Hundreds of those feature in the slot category, with fewer options found in jackpots, blackjack, roulette, tables and live casino.
As for accessing the content, please understand that Lucky31 Casino has expressly advised in its terms and conditions that a Chrome browser and Flash plugin are recommended. Failure to use this setup could result in loss of performance and will thus hinder the experience.
Just to clarify, Chrome is a browser that's compatible on many types of desktop devices, including the Windows and MacOS systems. Gone are the days of installing casino software, with this site fully functional in web browsers to give super-quick access.
A Lucky31 Casino mobile platform has been developed for users to play on their tablet or smartphone. Each of the top mobile operating systems is represented, so as to cover Windows, Android and iOS. Chrome works well as a browser, with compatible games designed to run instantly on smaller screens.
An authentic casino experience can be found with any number of the Lucky31 Casino live dealers, who come from an array of specialist software providers. Leading the way is Evolution Gaming, but other notable contributors of the core blackjack and roulette tables include Lucky Streak, BetConstruct, Visionary, Ezugi and Authentic Gaming.
Easily the pick of the live tables come from Evolution Gaming, which is responsible for Monopoly Live, Dream Catcher, Deal or No Deal, Side Bet City, Infinite Blackjack, Blackjack Party, Baccarat Squeeze, Ultimate Texas Hold'em, Caribbean Stud Poker, Double Ball Roulette and Lightning Roulette.
New slot releases appear quite often in this category and serve to keep the options nice and fresh. Notable arrivals have previously included John Hunter & the Scarab Queen, LOT the Land of Trolls, A Dark Matter, Manhattan Wild, Boom Pirates, Wolf Gold, Niagara Falls, Dr Fortuno and Raging Rex.
It's also fun to try out the movie-inspired video slots. For starters, Wolf Street is clearly inspired by The Wolf of Wall Street, Throne of Gold channels the world of Westeros, The Secret of the Opera is named for the infamous Phantom and Jurassic World is everyone's favourite take on a dinosaur theme park.
Getting back to the felt, Casino Lucky31 shows there are many ways to enjoy blackjack. The different rule sets cover American Blackjack, European Blackjack, Gold, Blackjack Vegas Strip, Sonya Blackjack, Single Deck, Pontoon, Pirate 21, Double Exposure and 21 Burn.
And further boosting the range of tables are Baccarat, Oasis Poker, Casino Hold'em, Ride'm Poker, Casino Stud Poker, Triple Edge Poker, American Roulette, European Roulette, Common Draw Roulette, Roulette 3D and Easy Roulette.
A few key payout percentages have been identified here:
Lucky31 Casino doesn't share historic winners and can only provide latest wins via the homepage ticker. A variety of small amounts fly by, but still we are none the wiser if the site has ever made a millionaire.
And it could be possible to do so, as Microgaming's Mega Moolah slot has made countless millionaires, even achieving a world record or two along the way. As of September 2018, the largest ever jackpot was recorded at approximately $28 million in CAD.
Mega Moolah is the slot with biggest winning potential, but other worthwhile jackpot slots include The Ruby, Lucky Lady, Vikings Fortune, Jackpot Raiders, The Glam Life, Treasure Room, Mustang Gold, Mr Vegas and Dragon Kings.
You won't have any domestic options like Interac or Instadebit at your disposal, but Casino Lucky31 is able to accept stakes submitted by Skrill, Neteller, MasterCard, VISA, EntroPay or paysafecard. For any and all methods, you will deposit into the currency selected during account creation (EUR or USD).
Bitcoin has been adopted as an alternative payment method, but comes with the disadvantage of being converted from this lucrative cryptocurrency and into one of the standard options. Basically, you don't get to wager in Bitcoin, but you can convert from crypto into a real-world currency.
When you wish to make a first withdrawal, submit this request with the cashier and be prepared to verify your identity. At some point soon, the payment team will reach out and ask for screenshots of identity documents, bills and your payment method - all for identity verification.
Communication, of course, is also encouraged and Lucky31 Casino runs its live chat platform from 10:00 to 00:00 (CET) from Monday to Friday, while Saturdays and Sundays are 10:00 to 23:00 (CET). Beyond those hours, you should write to the customer service team via the support email address.
No public auditing of the site's random number generator has taken place. In future, this could be improved by sharing a public link to the result of an independent test. For the moment, you have to trust in the site's valid operating licence handed down by Curacao eGaming.
Mobile Technology Marketing (MTM) Limited is stated as the operating company behind the brand, while payment services are attributed to a company called Starpay Ltd. From opening in 2012, Lucky31 Casino has largely kept a positive relationship online, as supported by its performance on AskGamblers.
At the time of writing, seven complaints have been lodged on the portal. Five have been resolved amicably, one was successfully rejected by the operator and a final complaint remains open from July 2019. By and large, the casino site has performed well in this regard.
Account creation and wagering is prohibited from these locations: Afghanistan, Albania, Algeria, Angola, Australia, Bangladesh, Bosnia & Herzegovina, Bulgaria, Cambodia, China, Chile, Ecuador, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kuwait, Laos, Malaysia, Mauritius, Montenegro, Myanmar, Namibia, Netherlands (including foreign territories), Nicaragua, North Korea, Norway, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Slovenia, South Korea, Sudan, Sweden, Syria, Taiwan, Thailand, Turkey, Uganda, UK (including foreign territories), US (including foreign territories), Vietnam, Yemen and Zimbabwe.
Towards the bottom of the home screen is an option to shift out of the English default and into French. And this is as good as it gets, what with Lucky31 Casino Canada not providing CAD as a default currency, nor any domestic payment methods.
Only two stages are completed when creating an account. The first isn't overly taxing other than you must choose a password of eight characters or more. This is to be used in unison with your chosen email address and to ensure you have secure access to Casino Lucky31.
In stage two, you must provide an address that aligns with your payment method. This is important when attempting to withdraw winnings, as identity verification may be needed. At this point, you will also have the option to choose EUR or USD - CAD wasn't an option at the time of this Lucky31 Casino review.
The experience improves when you factor in the cutting-edge encryption that goes into protecting your data and payments. And the technical expertise again rears its head for the accessibility of the entire interface, which is seamlessly playable on all kinds of devices on the market.
One you are signed in, you can enjoy rapid access to all kinds of hit games. Obviously, the video slot titles catch the eye for their colourful visuals, but the special features add yet more of a draw. And the availability of top progressive jackpots further underlines the appeal.
And don't overlook the opportunity to play live, especially on the Evolution Gaming tables. These have been expertly designed and give you the freedom to stick with traditional rules or break free to try innovative new ideas in releases such as Monopoly Live and Side Bet City.