Betsafe Casino Review

Welcome Bonus and Promotions

Although it's possible to join and deposit $10, the initial Betsafe Casino bonus requires a stake of $15 or more. If you meet that requirement, then you can receive a 100% match bonus worth up to $150. Interac deposits are perfectly suitable, but the terms and conditions (T&Cs) state that Neteller and Skrill are excluded.

T&Cs further reveal that credit comes with a $8 max bet per round, or $0.50 per betting line. As for wagering requirements, you need to play through the funds 40x times within a 14-day window or else the credit will revert to Betsafe Casino. We advise wagering on slots to maintain a 100% weighting for the requirements, which could drop to 10% or lower on any other games (400x rather than 40x).

As part of the offer, we were also delighted to receive 50 free spins. Finding online casinos with free spins is definitely an appealing part of being a player. In this case, the spins are usable on the Rich Wilde & Book of Dead slot. Each spin is worth $0.20 and carries 35x wagering requirements with five days to clear them.

Betsafe Casino is the sister channel of an online sportsbook, and so the promotional area is shared. Fortunately, it seems that casino bonuses and promotions are much more common than sports ones. For starters, it's possible to win up to $1,000 by landing a suited 777 at one of the live blackjack tables.

When joining, it can help to tick the box to receive offers from this online casino. Not every deal is reported on the promotional page and this can help you receive the very latest bonus codes. You also need to watch out for weekly tourneys and the chance to win thousands of dollars in each prize pool.

Betsafe Casino Bonus and Promotions for Canada

The welcome offer of a 100% first deposit bonus up to $150 is available exclusively in CAD, while the 50 free spins are also exclusive here in Canada. Alternative welcome packages are available in other countries, but none of them are exactly like this deal.

NetEnt at Betsafe Casino

Software doesn't get much better than here. NetEnt leads the way for a star-studded line-up of providers, featuring Pragmatic Play, Microgaming, Play'n GO, Evolution Gaming, IGT, Authentic Gaming, Leander, Blueprint, Yggdrasil, iSoftBet, Quickspin, Novomatic and NYX. Their contributions are most evident in the 1,400-strong range of slots. This makes Betsafe Casino an oasis of the best, biggest and most exciting slot games from Canada's leading online casino and games software providers.

To play here, Betsafe Casino recommends that Windows users play from a Google Chrome browser. And it's good to see that compatibility is also extended to Mac users, who are advised to play on Safari. Straying from either browser could result in the failure to load some of the available gaming content.

When playing here, we appreciated the instant-play approach, and that Betsafe Casino provided technical advice on how to play. This ensured that full functionality was enjoyed for every game loaded and that a constant, high-level performance was maintained.

Popular Games at Betsafe Casino

Mobile Gaming/Live Casino for Canada

An automatic redirect is in place to ensure you reach the mobile casino site. Betsafe Casino is capable of browser-based access, so long as your tablet or smartphone runs with iOS, Android or else Windows. All of the latest game releases are playable on mobile, but there are older titles that can only work on desktop, as they haven't been optimised by their respective providers.

On both iOS and Android, users are given the extra option to install mobile online casino apps to their devices. These purpose-built casino apps can maintain better performance levels versus playing by browser, but they will be subject to updates from time to time.

Mobile access is additionally available for live dealer tables. In this area, we encountered live dealer games being operated by providers NetEnt, Authentic and Evolution Gaming. Minimum and maximum betting values were displayed for every table, which, when loaded, showed a human dealer working in a stunning casino environment.

Having played at various Canadian live casino sites, we found this range of tables to be one of the strongest online. Available here are Exclusive Blackjack, Blitz Blackjack, Baccarat Squeeze, Dragon Tiger, Lightning Roulette, Dragonara Roulette, Ultimate Texas Hold'em, 2-Jand Casino Hold'em and Side Bet City.

Games and Payout Percentages

When playing slots, we cannot speak highly enough of the exclusive titles - found in their very own category. These are accessible only from brands managed by site operator BML. Titles to look for are Diamond Jack, Trolls Bridge 2, Super Massive Respin, Halloween Fever, Ivory Citadel, Castle Cashcade and Holmes & the Stolen Stones.

Stepping back into the main slot area is where we found all of the mainstream releases, including Brazil Bomba, Sky Jockeys, Ocean's Treasure, Dawn of Egypt, Buffalo King, Gonzo's Quest, Blood Suckers, Gemix, Immortal Romance, Pirate from the East, Book of Ra Deluxe, Vikings Go Berzerk, Guns N' Roses and Ozzy Osbourne.

And finally worth mentioning is the range of 40+ virtual tables, which come from Felt Gaming, NetEnt and others. There's quite a lot to do here, despite the limited overall number. American Roulette, French Roulette, Perfect Pairs, Suit 'Em Up Blackjack, Single-Hand Blackjack Pro, Casino Stud Poker and 3-Card Brag are just some of your options.

As you can see, finding a game with a high payout percentage won't be an issue:

• All Games - 97.22%
• Slots games - 95.28%
• Table games - 97.79%
• Poker games - 97.27%

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Progressive Jackpots - Winners

Betsafe Casino has kept a low profile with regard to reporting on winners, which is surprising when considering there are daily jackpots to play for. Each day it's possible to play for the Hourly Drop, Super Drop and Daily Jackpot - each pot is designed to rise right up until it's won.

There's millions more to play for aside from those pots, with more than 70 jackpot slots available, such as Mega Moolah, Joker Millions, Empire Fortune, Major Millions, Mega Fortune, Andy Capp, Irish Riches Megaways, Paws of Fury, Divine Fortune, Gem Drop Deluxe and Spin & Win.

Banking Options for Canada

Interac is available in either the Online format, which connects with your bank account, or e-Transfer, which enables payments through your mobile number of email address. CAD deposits of $10 or more can usually be processed instantly, with service fees potentially rising up to 2.5%. Withdrawals of $10 or more are possible, with approval granted in 24 hours and processing requiring two to five banking days.

VISA is available for either depositing or withdrawing, but doesn't list CAD as one of the currency options. It's the same for MasterCard, which can't actually be used for withdrawals. Aside from those, the more globally focused payment methods include paysafecard, ecoPayz, MuchBetter and Instant Banking by Citadel.

Customer Support

We found the help centre to be extremely helpful during our time with Betsafe Casino. Written support is provided in the easily digestible form of frequently asked questions (FAQs), which touch upon verification, deposits, withdrawals, promotions, technical performance, security, licensing and other topics. Answers are provided with clear instructions and avoid overloading you with information.

Above the FAQs, you can see the average response times for each of the communication methods. Live chat is the quickest by some margin with 30 seconds, then followed by 15 to 60 minutes for a telephone call-back and 30 to 60 minutes for email. Just so you know, the call-back will likely come from a UK telephone number and will be paid at the international rate charged by your telecoms provider.

Security and Fairness at Betsafe Casino

A number of reassuring guarantees are given, such as player funds being stored in a separate bank account and with a "Tier 1" financial institution. As for data protection, this is taken care of with the aid of a highly secure browser-based connection verified by Sectigo Limited. In terms of the technical details, Betsafe Casino is operated with 128-bit TLS 1.2 encryption.

Despite all of the helpful on-site information that's available, Betsafe Casino doesn't have any pages or FAQs covering fairness, and it's a shame because the brand has the evidence to prove its credibility. From the homepage, it's possible to view an eCOGRA Safe and Fair Seal that proves the safety and fairness of the software.

Casino History/Complaints

Considerable corporate research was needed to trace the origins and ownership of Betsafe Casino, which was opened back in 2006. During this Betsafe Casino review, the brand was owned by BML Group Ltd, a Maltese company that operates other online casino brands. Interestingly, BML Group is then owned by Betsson AB, which is a multi-million-dollar Swedish online gambling operator.

Being created with major corporate backing has enabled the brand to provide generally effective customer service. On another online casino portal, we saw that the brand had resolved 12 out of 17 complaints. At another portal, there were more than 40 complaints, but the operator's handling was generally found to be fair and didn't harm the brand's reputation.

Player Location Restrictions

These are the restricted locations directly listed in the T&Cs: Afghanistan, Algeria, Angola, Australia, Austria, Bahrain, Belgium, China, Cuba, Czech Republic, Denmark, Eritrea, Estonia, Ethiopia, France, French Guiana, Georgia, Greece, Guadeloupe, Hungary, Hong Kong, Indonesia, Jordan, Iran, Iraq, Italy, Kuwait, Latvia, Libya, Lithuania, Malaysia, Martinique, Mauritania, Mauritius, Morocco, Norfolk Island, North Korea, Oman, Pakistan, Portugal, Qatar, Rwanda, Saudi Arabia, Slovenia, Somalia, South Sudan, Spain, Sudan, Syria, Turkey, Tunisia, UAE, Yemen and US (along with foreign territories).

Unique Casino Features for Canada

Betsafe Casino Canada will direct you straight to a specialist skin that's adorned with bright red maple leaves intended to stir national pride. After seeing this upon arrival, it gave us hope that a suitable language setting would be in place for French-Canadians. Sadly, this wasn't to be, and so affected players will need to try and get by with Canadian English.

A further feature we want to highlight is the acceptance of Interac deposits, thus ensuring that CAD-based transactions can be made straight from your bank account. And you won't even have to select an alternative payment method when cashing out, as Interac is also suitable for withdrawing funds.