CasinoLuck Casino Review

Welcome Bonus and Promotions

A deposit of $20 is enough to trigger the 100% CasinoLuck welcome bonus. Of course, new depositors can go bigger and receive the maximum $150 bonus offer. Casino Luck was also willing to include 150 free spins for the Rich Wilde and the Book of Dead slot when this Canada review was carried out.

If any players use the full welcome bonus in one day, then it's possible to reload with a second bonus on day two after registering. This time, CasinoLuck can provide a 50% reload bonus that can be redeemed up to $50. Not every player will use the second bonus but it's a nice safety net, nonetheless.

Terms and conditions (T&Cs) were also evaluated for this Canada review. Regarding the welcome bonus, CasinoLuck applies 35x play-through requirements only against the bonus credit. In turn, there will be 21 days to use that bonus and remove the requirements.

As for the free spins, these are usable only on the day they are received. CasinoLuck will provide winnings from the free spins as bonus funds, only this time they will be subject to 50x bonus wagering. Moreover, winnings from free spins or a no deposit bonus must be higher than $100.

Loyalty can be rewarded with bonus deals by CasinoLuck. New members receive a welcome bonus and a birthday bonus before trying to rise through the six tiers above. Bonus free spins are provided with no deposit for reaching Bronze and Silver, while bigger bonus offers arrive from Gold. Yet more no deposit bonus prizes can be unlocked for reaching Gold, Platinum, Premium and Prestige.

CasinoLuck Bonus and Promotions for Canada

The 150 free spins and 150% welcome bonus aren't exclusive to Canada, but are at least handed over in CAD. In the long-term, we do hope for exclusive Canada bonus deals to be sent out via the mailing list.

Comparing Welcome Bonuses at Casinos

When it comes to online gambling, having a good bonus can not only increase your odds of hitting the jackpot but also provide you with hours of entertainment. Bonuses offered by the top online casino have been listed below for you to compare to Casinoluck's bonus. This provides you with all the information you need, to choose a bonus that fits your needs. We take into account the size of the bonus and the wagering requirements so whether you're looking for free spins on your favourite slots, a cashback bonus to offset your losses, or a deposit match to increase your bankroll. With the right bonus, you'll be well on your way to a winning streak.

• Grand Mondial - This Microgaming online casino offers two sign-up bonuses for new customers. The first deposit bonus offers 150 chances/free spins and the second deposit bonus offers a 100% match bonus up to C$250. To receive the bonuses, new customers simply need to deposit a minimum of C$10 and the casino will credit the bonus to their account. The online casino also has an exclusive loyalty program that provides special gifts and benefits. There are no special codes needed to activate the bonuses.
• Cruise Casino - If you're a new player from Canada, Casino Cruise has a great offer for you! You can get four different bonuses with your first four deposits. To take advantage of this offer, simply join the casino, deposit some money, and use the right bonus code. The bonuses are: 1st deposit bonus - 100% up to CAD200 with 200 free spins (no code needed). 2nd deposit bonus - 50% up to CAD200 (use code: WCRUISE2). 3rd and 4th deposit bonuses - 25% up to CAD300 each (use codes WCRUISE3 & WCRUISE4). All in all, this adds up to CAD1,000 in extra money that you can get from Casino Cruise just for being a new player.
• Captain Cooks - The first bonus consists of 100 free spins for the progressive jackpot pokies category. These spins are credited to players' accounts in the form of a CAD25 bonus. The following four deposits at Captain Cooks Casino also come with match bonuses as follows: Deposit #2: 100% match bonus up to CAD100. Deposit #3: 50% match bonus up to CAD150. Deposit #4: 25% match bonus up to CAD125. Deposit #5: 100% match bonus up to CAD100. With the CAD25 from the first deposit and the maximum deposit amount, players can receive a total of CAD500 in bonus funds. This is a fantastic offer compared to most online casinos, which only offer one or two deposit matches as part of their welcome bonus. Captain Cooks Casino sets itself apart with its generous 5-part bonus deal.

Aspire Global at CasinoLuck

CasinoLuck is owned and operated by Aspire Global, which has developed an in-house casino platform and loaded it with many hundreds of games from different providers. NetEnt is one of the most vital contributors, though other important developers to name would be Evolution Gaming, Quickspin, Play'n GO, Red Tiger, Microgaming, Rabcat, Gameburger, Pragmatic Play, Fortune Factory and Red Rake.

If review readers want to wager with real money, then they have to be compatible with the document uploader. According to CasinoLuck Canada, compatibility is opened to desktop devices installed with the most recent iteration of Chrome, Firefox, Internet Explorer or Safari.

CasinoLuck is functional on PCs and laptops powered with Windows or MacOS. In the review process, it was appealing that LuckCasino was accessible without installation. However, it was also discovered that the desktop site is a little sluggish. Now, what we mean is that some pages were a little slow to load, even with a rapid web connection and a fully updated laptop.

Popular Games at Casino Luck

Mobile Gaming/Live Casino for Canada

CasinoLuck was also slow to load from mobile devices. Rather than go straight to a page, the mobile casino site is engineered to show a loading page. At some point, Aspire Global should lose that page and speed up the loading process. Review readers should only seek to play at CasinoLuck with their best internet source or else risk waiting for several seconds to load games and pages.

Thankfully, the review can become positive again when we address mobile compatibility. CasinoLuck has the simplicity of instant compatibility and isn't technically demanding of mobile devices. As a result, older iOS and Android devices might be able to power some of the less-demanding content. You might also be interested in the mobile capabilities discussed in this Luxury Casino Canada review.

Housed in the live casino category, meanwhile, are several of the best tables ever developed by Evolution Gaming. At CasinoLuck, registered players can explore a live casino lobby with various stakes, rules and features for baccarat, roulette and blackjack. As with earlier in the review, we must advise that this are of CasinoLuck is played only with a quick internet connection.

Once playing in the live casino, it's a joy to make real-time decisions and see how they play out in an instant. Among the roulette wheels are Lightning Roulette and Immersive Roulette, while the live card tables consist of Football Studio, Baccarat Squeeze, White Blackjack, Grand Blackjack and several variants with VIP stakes.

Games and Payout Percentages

We found that CasinoLuck Canada is accessible in demo mode with no deposit. The live casino is unplayable without real money, though you can still enjoy non-live tables such as Classic Blackjack, Vegas Downtown Blackjack, Vegas Strip Blackjack, European Blackjack, Double Exposure, Vertical Roulette, 3D European Roulette, Roulette Royal, Sapphire Roulette and Jacks or Better.

The slots can also prove exciting, especially the newer releases of Sticky Bandits, Agent Destiny, Arcane Gems, Amazing Riches, 9 Pots of Gold, Secrets of the Temple, Mystery Fox, Druids' Dream, That's Rich, Gods of Gold, Ring of Odin and Bloodshot: Rising Spirit.

CasinoLuck can additionally provide scratch cards and instant wins. Although lacking visual quality, the likes of Starlight Dazzle, Wings of Cash, VIP Blackjack, Queen of Diamonds, Slapshot, Hit the Bank and Keno Deluxe function quite well.

A few payout percentages are worth reporting after conducting this CasinoLuck Canada review:

• All Games - 93.92%
• Slots games - 96.58% for Sticky Bandits
• Table games - 97.30% for Lightning Roulette
• Poker games - 97.95% for Joker Poker

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Progressive Jackpots - Winners

Not so long ago, a Finnish player managed to spin €1 on the Divine Fortune slot and win an incredible €203,000, which is approximately $311,000 in CAD. The stunning win occurred in September 2018 and highlights for review readers that it's possible to win big from a progressive jackpot at CasinoLuck.

As of the review, Divine Fortune was still active for Casino Luck players. Other options to target include Cosmic Fortune and Mega Fortune, with all three slots developed by NetEnt. The selection could stand to be increased, though, and we hope for an eventual upgrade after this review.

Banking Options for Canada

At least 20 banking options can be used to deposit with Casino Luck. Of those methods, seven can be used to deposit in CAD. Instant transfer times are provided for the majority, with no deposit delayed when made by Instadebit, paysafecard, MuchBetter, ecoPayz, MasterCard or VISA. With Interac, review readers should understand that transfers can take up to 24 hours to complete.

Another key aspect of this review is the withdrawal times. Of the four available options, MuchBetter was easily the quickest with instant processing times. VISA and MasterCard could require four to five business days, while ecoPayz withdrawals will need three days to complete.

First withdrawals can take longer, though, with LuckCasino requesting documentation to verify player identities. Files can be uploaded through the "Documents Upload" function found from "My Account", with JPG and PNG the preferred formats for images.

Customer Support

Across the site, CasinoLuck displays the acronym: CARE, or "Customers Are Really Everything". Once you reach the help area, you can review several pages to explain deposits, cash-outs, bonus policies, technical issues, forgotten passwords and frequently asked questions (FAQs).

To review the various help pages can take time, which is why we would advise contacting the Luck support team. These personnel work seven days a week and can be contacted by email, live chat and even telephone, though only from 06:00 until 23:00 (GMT). Outside of those hours, review readers can try reaching CasinoLuck with live chat.

Security and Fairness at CasinoLuck

An online casino could have the best bonus offer on the market, but it just wouldn't safe without security. At CasinoLuck, players receive supreme protection in the form of 256-bit RSA encryption. Our Canada review has also determined that the encryption certificate was granted by Sectigo, which is a known provider of cyber-security services. This gave us the certitude that CasinoLuck meets all the standards for legal online gambling in Canada, or at least, the basic ones. However, we found something that might be a bit of concern.

Although performing well for security, the fairness of Casino Luck requires clarification. In our review, we identified an outdated 2008 random number generator (RNG) certificate from iTech Labs. CasinoLuck has to provide a new RNG certificate to complement the trusted gambling certificates that are held with the gambling authorities of Malta, Ireland and the UK.

Casino History/Complaints

CasinoLuck dates back to more than 20 years to 1999. Much has changed since then, with CasinoLuck now owned by ASG Technologies Ltd and operated by Aspire Global International Ltd as of this Canada review. Long-standing brands like CasinoLuck exemplify trust and authority, but we have also found many new Canada casino sites that are just as impressive.

Speaking of impressive, this review found that CasinoLuck Canada successfully cleared 21 of 21 complaints with a leading casino portal from the industry. After a review, every complaint was either resolved or rejected. For review readers, please remember that international complaints against CasinoLuck can be submitted with the Malta Gaming Authority (MGA).

Player Location Restrictions

At the time of this CasinoLuck review, no deposit or wagering was permissible from the following locations: Afghanistan, Aland Islands, Algeria, Angola, Anguilla, Aruba, Australia, Belgium, Benin, Bolivia, Bouvet Island, Cambodia, CAR, China, Colombia, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Curaçao, Cyprus, Czech Republic, Djibouti, Dominica, Dominican Republic, East Timor, Estonia, Ethiopia, France (including foreign lands), Gabon, Gambia, Gaza Strip, Ghana, Grenada, Guadeloupe, Hungary, India, Iran, Iraq, Israel, Italy, Jordan, Kenya, Kyrgyzstan, Laos, Latvia, Madagascar, Malawi, Malaysia, Malta, Martinique, Mauritius, Montenegro, Morocco, Mozambique, Namibia, Niger, Nigeria, North Korea, Pakistan, Palestine, Paraguay, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Rwanda, Saint Martin, Senegal, Serbia, Sierra Leone, Somalia, South Sudan, Spain, Sri Lanka, Sudan, Swaziland, Switzerland, Syria, Tanzania, Thailand, Togo, Tunisia, Turkey, Uganda, US (including foreign lands), Wallis and Futuna, Yemen, Zambia and Zimbabwe.

Unique Casino Features for Canada

During this CasinoLuck review, seven payment options were available for depositing in CAD and four were provided for withdrawals. Aside from possibly upping the number of withdrawal methods, the operator is doing right by Canada players. What we also need to highlight in the review is that French is excluded from the language menu. Moving forward, CasinoLuck Canada can do more to support French-speakers and to award no deposit free spins. So for now, players who want to enjoy in these commodities will have to switch to other sites, such as All Slots Casino Canada, which caters to Canadian players on both of its desktop and mobile platforms.