- $1,000 welcome bonus package
- 30x wagering as of second bonus
- Bonus offers from Casino Rewards
- CAD-friendly deposits
- Flash site for desktop or mobile
- Practice with no deposit
- Access issues for RichReels.com
- 60x wagering on welcome bonus
- No free spins in welcome package
- Unable to find French option
- Software Microgaming
- Banking Methods
- Established 2008
- Licence Kahnawake
Welcome Bonus and Promotions
Ahead of this review, Casino Rich Reels Canada had already grabbed our attention when we discovered a $1,000 bonus package was presented to welcome new players. Now it's time to review the five stages of the welcome package while explaining how each bonus can be claimed.
You can choose to register at Rich Reels with no deposit, but you won't be eligible for the 100% welcome bonus until you do make a deposit. Once transferred, the online casino will match your initial stake with up to $150 worth of bonus funds. In terms of percentages, the bonus offers work on a sliding scale and will decrease following the first deal.
The second 50% deposit bonus is still generous because Rich Reels lets you receive up to $250 in bonus funding. A third deposit can then be completed to receive a 30% bonus up to $200. Your fourth deposit shall trigger a 20% bonus up to $200 and a fifth is eligible for a 10% bonus up to $200.
What stands out is the unavailability of free spins to complement the bonus funds. Rich Reels wouldn't have to award many free spins to make the bonus offer even more enticing. Just 20 or 30 free spins as a bonus to showcase the release of a new video slot now and then.
What we also found in the review is that Casino Rich Reels is relatively inactive for promotional bonus deals. Fear not, though, as this gaming brand is operated on the Casino Rewards network and players can benefit from access to a syndicated group of bonus rewards.
Casino Rewards is responsible for managing a network of brands, with users of Rich Reels able to wager and generate comp points to receive bonus rewards in exchange. Access can be enjoyed to free spins, birthday bonus gifts and even special events, such as the VIP Lucky Jackpot or Time of Your Life Sweepstakes.
Rich Reels Casino Bonus and Promotions for Canada
Each of the welcome bonus percentages are the same for Canada as anywhere else, whereas the bonus funds can be awarded exclusively in CAD. With the full bonus package worth $1,000, Rich Reels has decided against including any free spins with no deposit. In contrast, 888 Casino Canada often has bonus free spins for new players.
Microgaming at Rich Reels Casino
When searching online for Rich Reels Casino, the main site was inaccessible from BC, Montreal or Ontario. This appears to be caused by the brand's transition to operating a Flash-based casino platform that's fully functional in web browsers. Review readers can sidestep any installation and begin playing at Rich Reels with a Windows or MacOS device installed with Chrome.
One thing that will be obvious for review readers is the lack of frills at Rich Reels Casino. The browser-based casino is devoid of an active promotional page or any documents to support the experience. In fact, only the basics are provided, including access to games, banking, help and a profile.
At Rich Reels, more than 500 games are playable from browsers. Microgaming has developed the bulk of those, with additional options delivered from third-party developers such as Evolution Gaming, Rabcat, Just for the Win, Gameburger, Neon Valley, Pulse 8, All41, Triple Edge, Stormcraft, Slingshot, Fortune Factory and Switch Studios.
Popular Games at Rich Reels Casino
Mobile Gaming/Live Casino for Canada
In developing a browser-based site, Rich Reels Casino has also integrated compatibility for mobile users. The platform displays games and only needs a few key features, so it certainly excels as a mobile casino site for Canada players. It's uncomplicated and easy to navigate with the support of basic game categories.
In this Canada review, we'd also like to address the compatibility of smartphones and tablets. At Rich Reels, it's relatively safe to expect access if your Android, Windows or iOS device is capable of running the latest version of the native operating system. As with any gaming experience, older devices can struggle.
Sticking with performance, this also matters when attempting to play within the cutting-edge live casino operated by Rich Reels. A current operating system, fully updated web browser and stable web connection are all advised to review readers. A drop in performance could cause you to miss out on a couple of rounds in the action.
And you don't want to miss out as the award-winning live casino developer Evolution Gaming powers these tables. Through the lobby, you can identify free seats and table limits for the likes of Caribbean Stud Poker, Ultimate Texas Hold'em, Dream Catcher, Monopoly, Baccarat, Super Sic Bo, Roulette and Blackjack.
Games and Payout Percentages
Rich Reels Casino Canada carries a further 20 casino tables that are optimised for non-live gaming. In fact, the Real Roulette series offers the illusion of playing live, as human dealers are virtually included. Review readers can also consider playing Sapphire Roulette, American Roulette Gold, European Roulette or blackjack tables programmed with rules from Atlantic City, Las Vegas and Europe.
An array of five- and three-reel slots are also offered. However, you're more likely to find free spins in the five-reel slots. Betty's Full Service is just one example of a slot that can provide free spins. In this case, you can buy them rather than wait for them to be triggered.
Rich Reels Casino has so many impressive slots that can be trialled on a no deposit basis. Several options to try with no deposit are Book of Oz Lock 'N Spin, Break Away Deluxe, Electric Avenue, Halloween, Jurassic World, Life of Riches, Rabbit in the Hat, Relic Seekers and Robin of Sherwood. Even the video poker machines are available in practice mode.
These are just a portion of the many trending titles that can be experienced at some of the best Canadian online casinos, including PlayOLG Casino, Spin Casino, Ruby Fortune, and more. Having them at disposal with a no deposit bonus that allows you to play free of charge is certainly an opportunity to not be missed at Rich Reels Casino.
Regarding payout percentages, here are some interesting finds from our Canada review:
- All Games - 94.12%
- Slots games - 96.86% for Immortal Creatures
- Table games - 99.65% for Vegas Strip Blackjack
- Poker games - 96.50% for Ultimate Texas Hold'em
Progressive Jackpots - Winners
RichReels Casino has gone years without delivering any seven-figure wins. On the bright side, at least the brand was able to make a millionaire when Ken C won the equivalent of $1.38 million in CAD from Major Millions. That happened in March 2010, so we hope to have fresh news in any future review of the casino site.
Only a handful of progressive jackpot slot games are provided through the Flash casino lobby. The most appealing options for our review readers would surely be Mega Moolah, Atlantean Treasures and Mega Vault Millionaire. Each can carry a multi-million-dollar jackpot, whereas only thousands are up for grabs in Treasure Nile or Cash Splash.
Banking Options for Canada
We're pleased to report in this review that many suitable options are provided when depositing from here in Canada. As such, no deposit made by our review readers will have to be processed with an unfamiliar payment method. CAD can be transferred swiftly with the likes of Interac, eCheck, Instadebit, iDebit or Flexepin.
Casino Rich Reels is also capable of processing transactions by Instant Payments, MuchBetter, ecoPayz, ecoVoucher or paysafecard. However, the more familiar alternatives would have to be the global credit card giants that are MasterCard and VISA.
Customer Support
Alone, RichReels Casino Canada would probably struggle to fund 24/7 live support. Fortunately, the brand is funded by Casino Rewards and can provide players with live chat at any hour of the day. Our review also identified a support email that's useful for sending attachments and evidence to customer service staff. With the main site inaccessible, we couldn't find any text-based support documents to review.
Security and Fairness at Rich Reels Casino
During signup, Rich Reels Casino will recommend using a password of four to 20 characters. Obviously, the longer the better, but try to ensure your password is at least eight characters and of an alphanumeric mix. Review readers can also be assured that Rich Reels operates its Flash casino site with certified encryption from Entrust Certification Authority.
The Flash site has little information to share, let alone a dedicated section for fairness. For this reason, our review couldn't identify the auditor that tests the random number generator and casino software. For reassurance, all we can say to review readers is that Rich Reels is licensed with the Kahnawake Gaming Commission (KGC).
Casino History/Complaints
At the time of this Canada review, the licence for Rich Reels Casino was held by Fresh Horizons Ltd. However, the operations appear to be handled by Casino Rewards. This is a recent setup for the brand, which was established in 2008 and continues to fight on as a niche option for readers of reviews of Canadian casinos.
Rich Reels Canada has flown largely under the radar and been able to avoid controversy. In the process of our review, we saw only one complaint published with a reputable casino portal. No deposit issues were found on the part of the casino once the portal intervened to facilitate a resolution.
Player Location Restrictions
Canada has avoided placement on the restricted locations list, from where no deposit is processed. Restricted countries as of this Rich Reels Casino review included the following: Afghanistan, Albania, Angola, Armenia, Asia, Australia (plus international territories), Azerbaijan, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Congo-Brazzaville, Congo-Kinshasa, Congo, Cyprus, DR Congo, Denmark, Dominican Republic, Dominica, East Timor, Equatorial Guinea, Eritrea, Ethiopia, France (plus international territories), Germany, Guinea-Bissau, Guinea, Hong Kong, Hungary, Iran, Iraq, Ireland, Italy, Ivory Coast, Kiribati, Kyrgyzstan, Liberia, Libya, Lithuania, Malawi, Maldives, Malta, Mauritania, Micronesia, Myanmar, Nauru, Netherlands (plus international territories), Niger, Nigeria, Niue, North Korea, Pakistan, Papua New Guinea, Peru, Philippines, Portugal, Puerto Rico, Romania, Rwanda, Serbia, Sierra Leone, Singapore, Somalia, South Africa, South Sudan, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Uganda, UK (plus international territories), US (plus international territories), Western Sahara and Zimbabwe.
Unique Casino Features for Canada
Playing from Canada is the first of the features, with the registration form listing our nation at the time of this review. Just below the field for your mobile number is a field for currency. CAD should be chosen already, though it's smart to have a final review, as this allows for all bonus offers and no deposit credit to be provided correctly. Deposits, meanwhile, can be processed with Interac, Instadebit and other CAD-friendly payment methods.
Summary/Personal Recommendation
In our Canada review, we encountered only a standard registration form that asks for a name, date of birth, gender, address and contact information. As already explained in the review, Canada registrations are accepted and any bonus funds can be received in CAD, thus ensuring no deposit needs to happen in an alternative currency.
Rich Reels now operates as a Flash-based casino site, with redirects applied on the old URL for a couple of major provinces here in Canada. The result feels stripped back and is if more could be done for players in terms of competitions, events and bonus free spins. Rich Reels is not ready to win the award of best Canadian online casino yet, as it needs a bit of improvement on the missing features. We are hopeful that we will see that in near future. Even still, this review can conclude the Flash casino site is a strong performer and fully capable of powering the Microgaming software.
