Spinz Casino Review for Ontario Players (License Expired)

Spinz Ontario Pros and Cons

• Ontario licensed
• Interac supported
• 45+ software providers
• Withdrawal fees apply
• No mobile apps

Spinz Casino Ontario Review Overview

I don't go for mobile gaming much myself but the lack of apps is a minor disappointment (the site is optimised for mobile platforms, so if this is your bag you can still enjoy the casino). Another small drawback is the lack of sports betting. Our list of Ontario sports betting sites can help here.

Here's the short version of the info you probably want to know about:

What You Need to Know:

• Established in Ontario in October 2022
• Licensed and regulated by the Alcohol and Gaming Commission of Ontario (AGCO)
• Over 45 software developers
• Interac payments supported

For all the reasons why I went for a good but not great 3.5 out of 5, read the full review below.

My Experience at Spinz Ontario

A large collection of both games and developers means a wide range of themes, gameplay mechanics, and art styles. Navigation is largely straightforward and it was easy for me to find what I was looking for, with a couple of very odd exceptions (see below). Many slots are standard for casinos but a big live casino is a nice surprise.

I checked the casino T&C's, and there's a weird absence for item 5.12 (explained below). A similar lack of clarity exists over Yggdrasil.

• What I Liked: Large selection of games, not just slots but in the live casino too.
• What I Didn't Like: 5% fee (minimum $10) can apply to withdrawals if a deposit hasn't been played through 1x.
• My rating: 3.5 out of 5

Editor's Warning: Potential Withdrawal/Inactivity Fees, And KYC Delays

Last Updated: March 26, 2026

Rootz (the firm under which Spinz Casino Ontario operates) does have a few things lurking in the terms and conditions. A withdrawal fee may be charged if the player hasn't turned over equal to or more than the deposit placed. This fee would be at least $10, and stands at a rate of 5%. In short, if a player deposits $50 and try to withdraw winnings immediately, a 5% fee can apply. To be fair, this will show up before a withdrawal is confirmed, but it's still a bit harsh. (Terms and Conditions 7.14).

Item 5.12 of the Terms and Conditions features a €5 (or CAD equivalent) fee for inactivity, meaning no logins for 12 months. But 5.12 is only present on the Canadian version of the site, not the Ontario page, which jumps from 5.11 to 5.13.

KYC requirements are mandatory but there has been reports of Spinz Ontario having delays of up to 4 months, as per one complaint^[1].

Spinz Ontario Welcome Bonus & Promotions

Spinz Casino Ontario does have welcome bonuses which can include deposit matches and free spins, but I can't provide details because this is contrary to the AGCO rules. The provincial regulator does not legally permit this, so players do need to have check the casino website.

Games and Software Reviewed

There are over 2,385 games from over 45 software developers. The main games page has a search bar, and categories including Popular, Slots, High Volatility, Live Casino, Table Games, and All Games.

The page also comes with a selection for players to browse, covering Popular, New Games, Double Speed, Best of Playson, Spotlight, Live Casino, New Provider, Drops & Wins, Feature Buy, Hold & Win, Megaways, and Lucky Charm. A quick check found that Yggdrasil is advertised as available but a search didn't yield any results, which was slightly disappointing.

The live casino has 178 live dealer games, covering blackjack (48 results), baccarat (24), roulette (26), although poker appears to be absent. While game shows like Travel Fever and Treasure Island are present, not all of these show up in a search (and I like that searches can be done within the top categories, such as Live Casino).

Spinz Casino Ontario Deposits and Withdrawals

Interac is included in the supported banking methods list. There are five others available for players, including Visa and Mastercard, instant banking with Instadebit, and e-wallets MuchBetter and Payz. Minimum deposits of $10 and withdrawals of $20 at Spinz Ontario are listed, but I did note that card and wire transfer withdrawals face pending periods of 1-3 business days.

There are withdrawal caps, and, while I'd prefer there to be none, $10,000 a day, $25,000 weekly, or $100,000 a month is towards the higher end of the Ontario online casino sites that apply them.

Customer Support Availability

Unfortunately, all technology can face problems, so having prompt and helpful customer service is essential. Spinz Ontario has a good-sized FAQ section to check out before needing to contact the support team, and topics covered include Account, Authorization of Local Services, Bonuses, Casino, Deposits & Withdrawals, Games, Mobile Gaming, Responsible Gaming, and Security.

If the answer can't be found in the FAQ, customer support can be reached by live chat on a 24/7 basis. E-mail is another option for non-urgent matters. I tested the live chat got a reply within one minute.

Downsides are no telephone line, and a poor TrustPilot rating^[2]. However, individual reviews cannot be verified and there isn't a huge number (66 at the time of writing), and the Casino Guru site rates the customer support as good^[3].

Licensing & Responsible Gambling

Spinz Casino Ontario (operated by Rootz Limited) is regulated and approved for offering services to Ontario by the AGCO and iGO. In addition to following regulator-mandated processes, the casino uses AI to identify suspicious gameplay. Players will find steps like OTPs help to maintain a good level of security.

Spinz Ontario has a number of responsible gambling tools avaialble including the ability to set limits for time, net loss, deposit, and wagering. Tighter limits are effective immediately, looser limits take 24 hours to become effective.

Timeouts/self-exclusions, from a day to 5 years, are available (during which there will be no marketing from the casino). The site also links to third parties that can help keep betting safe, including ConnexOntario, Gambling Therapy, Gamblers Anonymous, GamCare, NetNanny, and Cyberpatrol.

Mobile Gaming At Spinz Ontario

One of the casino's weak spots is the lack of mobile apps. However, the site is optimised to work for mobile devices and nearly all the games present can be accessed with a smartphone or tablet. And because games are designed from day one to work on mobile devices nowadays players shouldn't encounter any problems. If the lack of apps is a deal-breaker, our page listing Ontario casinos with mobile apps can help.

FAQS

• What's the minimum deposit accepted at this online casino?

  Players can make deposits as low as $10.

• I'm not based in Ontario; can I still play at Spinz Ontario?

  No, but there is a Canadian version of the site, which is licensed by the Malta Gaming Authority.

• What's the legal gambling age in Ontario?

  Players must be 19 or older in order to bet legally.

• Does Spinz Casino Ontario accept PayPal?

  No, but other e-wallets such as MuchBetter and Payz are accepted.

• How can I tell if I'm playing at a regulated Ontario casino?

  Two easy ways: check the foot of the casino page for AGCO licensing, or visit iGaming Ontario's list of approved operators and check it's present.

Final Verdict for Spinz Online Casino for Ontario

I like the casino quite a lot, from the array of games to the excellent tools for responsible gambling. Quick live chat customer responses are always nice to see too. But I've got to admit, this might be the first time I've seen weird little absences like Yggdrasil from the search and item 5.12 from the terms and conditions. Obviously these can be tightened up, and adding apps would be another good step. And I'm always in favour of low deposit/withdrawal thresholds, so that's another positive. Overall, I've gone for a 3.5/5.

Sources

1. Spinz KYC problem - Casinomeister Forum - casinomeister.com
2. Spinzcasino Reviews | Read Customer Service Reviews of spinzcasino.com - trustpilot.com
3. Spinz.com Casino Review - Expert & Player Ratings [2025] - casinoguru-en.com

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