Joy Casino Review

Val Gillette by Val Gillette Reading time: 8min

Joy Casino should not be confused with Casino Joy. For starters, there's an even larger welcome package available right after signing up and depositing with Joy Casino, which is home to video slot tournaments and cutting-edge live dealer tables.

Sign-Up Offer 100% Match Bonus Up To $200
Joy Casino Pros and Cons

It doesn't take long for this online casino to make a good impression:
  • Gigantic $3,950 welcome package
  • 200 free spins on initial $20 deposit
  • Pay by CAD or cryptocurrency
  • Social media signup
  • Encrypted connection
  • Rare combination of software
A couple of stumbling blocks can cause issues:
  • Lacks a French option
  • No loyalty system available
  • Not much detail on wagering requirements
  • No information on software testing
Casino Details
  • Software Cryptologic,
  • Payment Methods Visa Mastercard Neteller Skrill
  • Established 2009
  • Licence Gibraltar
Joy Casino
Joy Casino
Joy Casino
Joy Casino Bonus

Welcome Bonus and Promotions

Okay, sit back and relax for a moment while we break down the behemoth that is the $3,950 welcome package that's up for grabs. Stage one presents the option of depositing to claim a 200% Joy Casino bonus worth up to $50, a 150% deal up to $300, or the grandest 100% match offer up to $2,000. Depositors of $20 or more will also receive 20 free spins on day one and then 20 more each day for the next nine days.

Stage two of the welcome package will grant you access to a 100% reload bonus up to $300. The third will then provide a 50% reload up to $400, the fourth a 50% bonus up to $500, and finally a 25% deal worth up to $750. For those who claim the maximum, that will equate to an astonishing $3,950 worth of additional credit.

At Joy Casino, all bonuses are held separately from your cash deposit. The terms and conditions (T&Cs) then state that wagering will be drawn first from your cash balance before switching over to the complimentary credit. Wagering requirements appear to be 25x against your deposit and any bonuses.

Joy Casino is front-loaded to provide offers on your first five deposits, but activity will calm down after that. From time to time, deals might reach your inbox, so check your junk mail filter to ensure you don't miss anything good. Aside from offers, there are tournaments every few days. These are designed to cover a handpicked range of games and pay out winnings to the triumphant players.

Joy Casino Bonus and Promotions for Canada

We're happy to say that the entire $3,950 welcome package is claimable in CAD. Currency conversion can be an awkward stumbling block and we were pleased to see that Joy Casino avoided making this an issue.

Joy Casino Software

NetEnt at Joy Casino

For this Joy Casino review, we've listed NetEnt as the core software provider for the reason that its content appears in more categories of the site than that of any other developer. As such, you're likely to encounter NetEnt's creations when browsing slots, jackpots, tables and live dealers.

As we analysed the software in greater depth, it soon stood out that Joy Casino is powered by a rare combination of software providers. Seeing NetEnt and Microgaming together has become commonplace in recent years, but having Playtech as well is just not normal. But it's hugely beneficial to us players because it means having access to some of the top online slots in Canada.

Now we need to give our worthwhile attention to the 25 other software providers that have contributed their very top releases. Standing tall in this crowd are the likes of Yggdrasil Quickspin, Play'n GO, Playson, ELK Studios, Iron Dog, Nolimit City, Habanero, iSoftBet, Pragmatic Play, Red Tiger and Playson.

With so much high-quality software to play, you need to know about access. There isn't anything in the way of guidance from the casino site, so what we would recommend is using your Windows PC or laptop with Google's Chrome browser. As for Macs, you should try using Safari. All of the content is streamed to browsers can be accessed instantly from this no download online casino.

Downloadable software is no longer common at online casinos, so it's perfectly acceptable that the games at this site are available through instant-play. If anything, it helps to save memory and will cut one extra software update from your on-going list of responsibilities.

Popular Games at Joy Casino

Buccaneers Bounty
Buccaneers Bounty
Area 21
Area 21
20,000 Leagues
20,000 Leagues
Barnyard Boogie
Barnyard Boogie
Joy Casino Mobile

Mobile Gaming/Live Casino for Canada

Before playing on mobile, you need to ensure you have a fast, stable and secure connection. Playing at home on Wi-Fi is probably fine if your network is secure, but publicly shared connections can pose a risk. Basically, it's safer to use your own mobile data in order to avoid financial information or personal data from being intercepted over an unsecure network.

Generally, though, it's just as easy to play at the Joy Casino mobile site as it is on desktop. Existing accounts can be used to sign in on mobile devices powered by Android or iOS. Games are then streamed instantly whether your default browser is Chrome (Android) or Safari (iOS). Roulette can be a little more challenging to play on small screens, while tablet play works fine.

Tablets work especially well in concert with the live casino and the many human dealers working around the clock to provide a five-star service. Evolution Gaming runs the majority of the live dealer tables, while NetEnt provides a smaller range of more standard versions.

What's great about the live tables is that you can stick with familiar options like American Roulette or Blackjack Common Draw before later trying one of the cutting-edge games such as Immersive Roulette, Lightning Baccarat, Blackjack Party, 2-Hand Casino Hold'em, Side Bet City or Monopoly Live.

Games and Payout Percentages

We wouldn't advise that you endlessly scroll through the main list of slots, given the enormous number of software providers that have shared content. Instead, you can browse the available options by individual providers, new releases and top titles. The lobby also has a volatility filter that lets you identify slots that payout low and often or those that payout high and not as often - plus everything else in between.

With an abundant selection of slot games delivered by world's leading software providers, Joy Casino meets the standards of the best Canadian online casinos of the modern day. You just have to pick a game, and probably this is the hardest part due to the vast choice. When it comes to the slot selection, there are themes to appeal to all sorts of interests. For example, Dead or Alive 2 is a Western adventure, Ecuador Gold centers on South American treasure hunting, 12 Animals is all about wildlife, Thunder Zeus is grounded in Greek mythology, Haunted House is filled with scares and Jack Hammer 2 is a detective noir.

For some users, live casino play can be extremely taxing on data, which is where virtual tables can come in as superb alternatives. At Joy Casino, there are tables that look and sound as close to the real thing as you can get without playing live. Among them are Golden Chip Roulette, Sonya Blackjack, Lucky Blackjack, Dragon Tiger, 3-Hand Casino Hold'em and Jacks or Better.

The final category to discuss is "Other", and this is where you go to play instant wins and scratch cards. Options include Diamond Rush, Cut the Grass, Cash Vault, Express 200, Gold Rush, Koi Cash, Lucky Scratch, Ruby Rush, Big Scratchy and Shave the Beard.

Although the site-wide payout percentage is quite low, there are still plenty of high-performing games to focus on:

  • All Games - 90.98%
  • Slots games - 96.90% for Dazzle Me
  • Table games - 99.54% for Lucky Blackjack
  • Poker games - 99.54% for Jacks or Better

More Excellent Online Casino Reviews

Progressive Jackpots - Winners

Despite our efforts, we couldn't find any good stories on jackpot winners for this online casino. That being said, there is potential for winners, and you can check the main jackpot ticker on the homepage to see the current overall pool of winnings for the entire site. In addition, there are Red Tiger jackpots in the form of Big Fat Drop, Daily Must Jackpot and Rapid Drop.

More than 70 conventional progressive jackpot slots are also playable. Delve into this category and you can experience diverse titles in the form of Blue Diamond, Chinese Treasures, Wild Nords, Three Musketeers, Sumo Spins, Jade Charms, Jackpot Quest and Phoenix Fire: Power Reels.

Joy Casino Banking

Banking Options for Canada

Deposits can be made swiftly by anyone seeking real money online casino wagering. When you created your account, you should have chosen CAD as your currency. This will ensure that your deposit and bonus will remain as CAD after claiming the signup offer.

You can stay quite conventional and deposit with a credit card provided by VISA, Discover, American Express or MasterCard. Further alternatives include ecoPayz, ecoVoucher and NeoSurf. More impressive, though, is the site's ability to accept cryptocurrency casino deposits in the form of Bitcoin, Ripple, Ethereum or Litecoin.

Remember to consult the cashier for information on minimum and maximum thresholds for deposits and withdrawals, not to mention daily, weekly and monthly limits. You also need to be prepared for the site requesting identity documents in order to verify your account ahead of all future withdrawals.

Customer Support

All things considered, we felt that Joy Casino could do more to inform players. We really missed having frequently asked questions and answers. These are often useful for answering minor queries and can usually save some users from having to take up the time of customer support.

The documents that were available for reading were the pages for T&Cs, privacy policy, fair gaming, responsible gaming, anti-fraud and betting rules. If communication is needed, then the only option listed by the site is to use the live chat button displayed on the homepage.

Security and Fairness at Joy Casino

Cryptocurrencies are secure by nature due to their use of blockchain technology. As for other payments, this brand has deployed TLS encryption to protect all other methods. Anti-fraud checks are also in place and performed in accordance with this site's Antillephone licence from Curacao. Fairness, however, is unfortunately neglected for discussion, with Joy Casino not providing data on software testing.

Casino History/Complaints

The operation of Joy Casino dates back to 2014, with management handled outside of Eastern Europe by a company called Darklace Ltd. Ultimately, Darklace is owned by a Curacao-based iGaming operator registered as Pomadorro N.V. Complaints appear to be low in number, with one well-known gambling portal reporting a successful 81.8% resolution rate. Any complaints can be submitted with customer service or Antillephone.

Player Location Restrictions

As of this review, the following locations were designated as restricted in the T&Cs: Australia, Belgium, Czech Republic, Denmark, France, Germany, Hong Kong, Hungary, Italy, Latvia, Macau, Netherlands, Portugal, Slovakia, Spain, Sweden, Switzerland, Taiwan, UK (including foreign dependencies) and US (including foreign dependencies).

Unique Casino Features for Canada

Joy Casino is able to adjust to Canadian IP addresses and show exactly how much the welcome offer is worth in CAD. Anyone who signs up is then able to select CAD as the default currency for their account. Although the actual payment methods are lacking the likes of Instadebit and iDebit, at least we can all deposit in our own currency.

Joy Casino

Summary/Personal Recommendation

Joy Casino provides a number of signup options, beginning with a form that is quick to complete and provides an area to choose CAD for your currency. Whether on desktop or mobile, you also have the option to use a social media account to register. The networks covered include Google, Yahoo, Facebook, Twitter and LinkedIn.

When you join, you need to think about which of the three welcome bonuses to claim. And you don't even need to go big, as there are four reload offers that follow. Having additional credit feels good at Joy Casino, what with the vast gaming array that covers slots, tourneys, jackpots and tables.

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About the Author
 Val Gillette
Val Gillette - Editor in Chief

Val Gillette is a talented Editor in Chief for the online gaming industry. With years of industry experience, she is an expert in the field and is fluent in 2 languages. Val is passionate about online gambling and is well versed in the latest news surrounding the industry. Her attention to detail makes her an invaluable asset to