Gala Casino has been successful in its own right after rolling out from the Gala Bingo brand in 2008. During this Canada review, we found user-friendly functions, high-quality games and fair bonus offers.
High rollers will find the 200% welcome bonus limited, while budget-conscious players will appreciate getting to deposit £20 and receive a £40 bonus in return. For this bonus offer, users will also be given 20 free spins to wager with.
In the bonus terms, Gala Casino explains there are seven days to deposit and then seven days to clear 35x wagering requirements on the bonus. A more generous level of 10x requirements will be placed against the winning of bonus credit from the 20 free spins.
Once the £40 bonus and 20 free spins have been used, players can turn their attention to the Wonderwheel. Wagers of £50 on any live dealer table will be rewarded with a bonus spin for the wheel. A bonus can then be won and used that same day with 1x wagering.
Further bonus rewards can be claimed from the Gala loyalty scheme. The levels include Spades, Clubs, Hearts, Diamonds and Aces, with points accumulated for an eventual exchange into bonus funds.
With Gala Casino, it's a shame that no player and no deposit can be accepted here in Canada. The welcome bonus and free spins are unavailable in CAD and there are no bonus exclusives. Another option is to register and deposit with Leo Vegas Casino for bonus free spins.
Although excellent in many aspects of this review, Gala Casino is most impressive for software. For many years, Playtech has developed slots and tables that feature among the top games that the market has to offer. And now Gala Casino users can play gaming content from other leading software developers.
After testing various games for the review, we formed a shortlist of the best names, including Origins (Playtech), Red Tiger, Blueprint, NetEnt, Play'n GO, Yggdrasil, CR Games, Quickspin, Win Studios and Pragmatic Play. From those developers, users can play slots, blackjack, roulette, poker, jackpots and instant wins.
All games can be played as standard on desktop devices, including Mac and Windows. Installation isn't needed and Gala Casino can be played with Chrome and a combination of Flash and Java plugins. Users are free to try playing in different web browsers, though compatibility problems can arise away from Chrome.
In a typical Canada review, we find that a mobile casino is operational from a web browser. For most operators, this is smart because it's less expensive to run one web app that is compatible with different mobile platforms. In this case, GalaCasino does have a widely compatible mobile site that can function on various tablets and smartphones.
For this review, we were also excited to discover that Gala Casino has dedicated apps that can be installed on Android and iOS from Google Play and the App Store, respectively. Mobile casino apps function quicker than web apps because of their specific coding, which can be an advantage when enjoying slots or making use of in-app features, such as payments and support.
After enlisting multiple developers to power other game categories, Casino Gala has instead partnered only with Playtech for the live casino suite. Nevertheless, users can still find a selection of poker, blackjack, baccarat and roulette tables hosted each day by skilled live dealers.
To boost searchability, Gala Casino shows the name of the table, how many players are seated, the name of the dealer and the most recent results in the lobby. Regarding the top options, this review identified Quantum Roulette, Prestige Roulette, Unlimited Blackjack, Royale Blackjack, Grand Baccarat, Baccarat NC, 3-Card Brag, Hi-Lo and Spin a Win.
Gala Casino has a lobby with video slots, casino tables, jackpots, scratch, video poker and Megaways. If anything seems unfamiliar, then try to review in-game rules by playing in demo mode with no deposit at risk.
Although incredibly appealing, the 1,000+ video slots have diverse bonus features and many ways of triggering free spins. Playing the likes of Midnight Wilds, Epic Ape, Tip Top Totems, Casino Charms, Full Moon Fortunes, Diamond Duke, Monsters of Rock, Hanzo's Dojo and the Wild Chase with no deposit can help review readers to understand them.
Placed within the tables and cards are casino games that don't need live dealers. Impressively rendered with realistic graphics are the likes of 101 Roulette, Roulette Deluxe, Diamond Bet Roulette, European Roulette, Vegas Blackjack, All Bets Blackjack, Buster Blackjack and Cashback Blackjack.
Users can also uncover video poker machines and settle in for sessions with All American, Bonus Deluxe, 10s or Better, Jacks or Better, Bonus Poker, Deuces Wild, Bonus Deuces, Joker Poker, Double Bonus and Deuces & Joker.
These high return to player (RTP) percentages were identified when researching this Gala Casino Canada review:
It impressed us in the review to learn that Gala paid out a life-changing jackpot of £4.5 million ($7.7 million) in January 2016. The winner preferred to stay anonymous, though we do know that they worked as a librarian in Glasgow, Scotland. In just a few spins, they staked £4 ($6.85) on Jackpot Giant and made their fortune in an instant.
Gala Casino has many more Playtech slots with progressive jackpots, including Furious 4, Mighty Midas, Man of Steel and The Dark Knight Rises. From other developers you can then find Reel Heist, Thor's Lightning, The Pig Wizard, Mighty Griffin Megaways, Wonder of Ages, King Kong Cash, Top Cat, Worms Reloaded, and Mars Attacks.
The only currency options during this Gala Casino Canada review were GBP, USD and EUR. Representation was unavailable for CAD because no deposit could be transmitted from here in Canada as of our review. As such, there will be no banking options unless GalaCasino pursues a launch in Canada.
For the users who can play, Gala can grant payments with an array of options, including VISA Electron, VISA, Maestro, MasterCard, Fast Bank Transfer, paysafecard, ecoPayz, ClickandBuy, Skrill and PayPal. As a show of goodwill, Gala doesn't charge fees when winnings are withdrawn.
The help centre is borderline encyclopaedic for how much-written information is provided. Main sections are divided by general information, terms and conditions, slots and gaming, and offers and promotions to explain the finer details of free spins and other bonus offers. It takes time to review the help centre and it can be faster to ask for help instead.
If you ask for help, Gala can be contacted by email or live chat, with the latter hosted 24 hours a day. The contact section also has a verification button for uploading documents as part of the standard security review of new players. Just to be clear, no deposit or withdrawal can be processed without concluding the review.
For players who use bank cards, it's a relief knowing that no deposit is processed without Verified by VISA or MasterCard SecureCode security review checks being performed. More generally, Casino Gala operates from a URL that held an encryption certificate from DigiCert when this review was conducted. The grading was a robust 256-bit form of RSA encryption.
Gala Casino makes a commendable effort to explain fairness within the terms and conditions. In our review of the fairness section, we found that multi-level testing is performed on the random number generator, as approved by the Gibraltar Gambling Commissioner. The only downside to report in our review is that the two links to the RNG testing reports were broken.
Gala Bingo came before the online casino site and began as a UK-wide chain of bingo halls in 1991. An online transition was made in 2005 through the acquisition of Coral Eurobet to become Gala Coral Group. After Gala Bingo went live in 2005, Gala Casino then emerged in 2008 and is now operated by LC International Limited with licences from Gibraltar and the UK, as confirmed in the review process.
GalaCasino now operates outside the UK in global locations, though not yet in Canada, and hasn't drawn a significant volume of player complaints. As of this review, 21 of 35 complaints were resolved with an online casino portal within the industry. Aside from casino portals, players can also seek an impartial review from the Independent Betting Adjudication Service (IBAS).
When this review was performed, no deposit transactions could be sent from Canada. That's why Canada is placed on the list of restricted locations: Afghanistan, Algeria, Andorra, Angola, Anguilla, Antarctica, Antigua & Barbuda, Armenia, Aruba, Australia (and overseas lands), Azerbaijan, Bahamas, Bahrain, Bangladesh, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Comoros, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Cuba, Côte d'Ivoire, Curaçao, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Faroe Islands, Fiji, France (and overseas lands), Gabon, Gambia, Germany, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, India, Indonesia, Iran, Iraq, Israel, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Malaysia, Maldives, Mali, Mauritania, Mauritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, Niue, North Korea, Oman, Pacific Islands Trust Territory, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Qatar, Russia, Rwanda, Samoa, Saudi Arabia, Senegal, Serbia, Serbia & Montenegro, Seychelles, Sierra Leone, Singapore, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Switzerland, Syria, São Tomé & Príncipe, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, UAE, Uganda, Ukraine, US (and overseas lands), Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Western Sahara, Yemen, Zambia and Zimbabwe.
During the review, CAD functionality was unavailable and no deposit or withdrawal methods were exclusively provided for Canada. The lack of financial preparedness stems from Gala Casino not operating in Canada when the review was undertaken. Similarly, there's not a French-language option and no Canada bonus offers. Here at the site, we'll monitor Gala for any future developments to share with review readers.
Gala Casino asks new players to complete a signup process comprised of three stages. The process can be finished quickly, though is designed to review IP addresses and ensure that signups are only being made from permitted locations. VPN usage can result in account closures, though some review readers might be lucky enough to activate practice mode and try some games with no deposit.
In time, and with the correct licence, Casino Gala could be a fantastic option here in Canada. After depositing, new players can receive a combination of bonus funds and free spins. Similar bonus features are available at GoldenTiger casino, which is another great site to consider if looking for more gambling possibilities. Secure payment facilities are delivered and the casino site is widely compatible to give users numerous access options for the enticing range of gaming options from Playtech, Blueprint, Pragmatic Play, and other studios.