EU Casino has been created with quite a specific European theme in mind. At the same time, EU Casino is open to Canadian users who are ready to play in a library with more than 2,000 games. An array of other features are also worth reporting on throughout this detailed review.
After signing up, the initial EU Casino bonus is quite a curious offer that neither takes the exact form of complimentary credit nor free spins. How the deal works is that you can deposit $10 or more and receive one spin valued at $1 for every unit of currency you stake.
At the maximum, you can gain up to 100 spins for a total value of $100. As you wager the spins, you can collect cashable winnings from any successes. However, the winnings carry a $0.10 maximum bet and have 60x wagering requirements attached - both terms feel restrictive.
There are further restrictions that must be reported, including the 30-day duration in which the spins must be used entirely. In addition, the spins are only permissible for use on The Reel Deal or Jungle Books slots.
The Daily Picks provide yet more chances to deposit and receive Mega Spins. However, it's much more appealing to wait for the less complicated and more easily usable deposit bonuses that appear quite often.
With consistent wagering, players can reach the upper levels of the VIP Lounge. These are based on earning VIP points within a system with six levels. Later on in the scheme, the perks can improve to include level bonuses, monthly offers, higher deposits, faster payouts, birthday benefits and account management.
Canada isn't given special offers at the expense of other countries. Nonetheless, it's an advantage to receive the 100 spins from the welcome deal in CAD credit. Quite simply, this prevents you having to switch to a less familiar currency.
Check out this overview of the strengths:
And let's not bypass the weaknesses:
EU Casino claims to provide more than 2,000 games that can be explored with the support of an easily searchable library. Entire categories have been devoted to housing slots, cards, roulette, video poker, progressive jackpots and the EU Casino live dealers.
The vastness of the library can be credited to SkillOnNet as the owner and operator of the central gaming platform, which has been built with software that has been sourced from leading developers like Pragmatic Play, Red Tiger, Play'n GO, NetEnt, Yggdrasil, Blueprint, IGT, Microgaming, Bally, EGT and GVG.
Getting down to the business of gameplay is easy, and it's thanks to the instant-play platform. Not only is this compatible for Windows devices, but MacOS as well. Chrome is a viable browser across either operating system, with EU Casino performing best in this manner.
Smartphone and tablet users have the option to play on the EU Casino mobile site. SkillOnNet has engineered this specialist site with the responsiveness to function on either Android with a Chrome browser or iOS with Safari. As with desktop, the games are intended for streaming rather than installation.
The mobile casino is designed so that only content compatible on tablets or smartphones will be shown. All mobile content has been optimised to function smoothly within the parameters available, so long as all necessary software is fully up-to-date.
Innovation has also been harnessed for the live casino, which operates with the backing of software from both NetEnt and Evolution Gaming. While the former excels at developing more standard table-based experiences, the latter has produced some ground-breaking games in recent years.
After starting off with standard sessions of blackjack and roulette, you can switch over to enjoy the likes of Baccarat Squeeze, Free Bet Blackjack, Infinite Blackjack, Ultimate Texas Hold'em, Side Bet City, Lightning Dice, Dream Catcher, Deal or No Deal or Monopoly Live.
You can't help but feel in awe of the slot selection. In fact, it helps to use the "New" and "Popular" tags as a means of trying the hottest options. Otherwise, it can take time to search through the abundant range at your disposal.
The best titles to highlight are Pirates' Plenty: Battle for Gold, Rich Wilde and the Book of Dead, Starburst, Spinning Wilds, Wolf Gold, Buffalo Rising Megaways, Legacy of Egypt, Finn and the Swirly Spin, Vikings Go Berzerk, Valley of the Gods, Cleopatra, Tiki Fruits, Gemix, Thunderstruck 2 and Agent Jane Blonde Returns.
For something more recognisable, look for the branded video slots. Options include Conan, Anchorman, Robin of Sherwood, Cirque Du Soleil, Creature from the Black Lagoon, Hercules: High & Mighty, Highlander and King Kong Fury.
Only a handful of card tables are programmed with virtual dealers, so there's room for new additions here. Current options include European Blackjack Turbo and Baccarat Professional Series. At least the roulette wheels include key variants like American, French and European.
There are actually more video poker machines than roulette or blackjack combined. Jacks or Better, Double Down Poker, 2 Ways Royal, Deuces Wild, Joker Poker and Aces & Faces can be played with multiple hands at a time.
Tables and poker are some of the top games for payout percentages:
In October 2019, the aptly named "kingofslots1" enjoyed a streak of winnings on the Holmes and the Stolen Stones slot. The pick of the wins had to be the approximate $52,000 jackpot won on October 17th. This followed a series of smaller amounts that had been won over a couple of days.
A range of 50+ progressive jackpot slots can be played at EU Casino, where the top titles are comprised of the popular Mega Moolah, Genie Jackpots, Ozwin's Jackpots, Mega Fortune, Jackpot Raiders, Paws of Fury, Grand Spinn Superpot, Dr Fortuno, Hall of Gods, Arabian Nights, Millionaire Genie and Top Cat.
A total of 30 banking options are provided from all over the world, so it's surprising to only see Interac as an exclusively Canadian payment method. If you want an alternative, then you'll have to turn to one of VISA, MasterCard, Skrill or Neteller.
When using a credit card, this must be set up to enable online purchases. Meanwhile, the use of an eWallet will necessitate the availability of funds from a credit card or bank account that has been linked. Full instructions of how this is done shall be made available from your eWallet provider.
Deposits are completely straightforward, whereas withdrawals demand the submission of verification documents on your first ever request. These comprise a utility bill from the last six months, credit card scan, evidence of photographic ID and eWallet information if applicable.
Look for the floating 24/7 button to the side of the screen. This leads you to a screen where English support is promised on a 24/7 schedule. An email address is presented, with live chat only accessible if signed in with an EU Casino account.
After analysing the in-browser security credentials, it emerges that the casino site has been upgraded from SSL encryption to 128-bit TLS. The simple explanation is that TLS is now the more powerful form of encryption and is an even stronger barrier to prevent your data from being intercepted.
EU Casino has been clear in publishing the licence number it has obtained from the Malta Gaming Authority, which is a regulator that requires the site routinely test its software with an independent auditor. In this case, the auditor is revealed to be iTech Labs.
For being established in 2009, EU Casino has kept a largely positive image. Owner and operator SkillOnNet Ltd has overseen a customer service programme that has only generated five complaints with AskGamblers, a portal where players are able to publicly express their grievances.
Complaints are encouraged to be submitted on-site with Casino EU, but a public forum such as AskGamblers can be valuable if you intend to take matters further. Thus far, the complaints registered there remain in balance between resolved and unresolved. The operator could stand to address the outstanding cases.
Access to real-money wagering is restricted in the following jurisdictions: Australia, Belgium, Cyprus, Czech Republic, Denmark, Estonia, France (including foreign territories), Greece, Israel, Italy, Iran, Lithuania, Mexico, Philippines, Portugal, Romania, Schleswig-Holstein (Germany), Serbia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, UK and US.
French is unfortunately not supported among the on-site language options. Aside from English, the other options are better-suited to European players. Even still, it's surprising to not see coverage in place for French speakers.
CAD is placed close to the top on the list of currency options. This initially positive feature is then supported by the acceptance of Interac. Of course, it would be preferable to have other Canadian deposit methods, but this isn't currently the case at the time of this EU Casino review.
An EU Casino account can be set up in no time at all, so long as you are ready to provide your personal details. Registration cannot be completed without doing so, as the operator is compelled to engage in anti-fraud measures in order thwart criminal activity. Thankfully, all information shared is guarded by TLS encryption.
Encryption is also utilised when processing payments, which can be made conveniently with CAD. For this aspect to improve, the operator would have to add other Canadian deposit methods to join the already present Interac.
On your first deposit, EU Casino Canada provides a welcome offer that's unorthodox to say the least. The operator was presumably trying to be creative, though ended up making an offer that falls awkwardly between being a standard deposit bonus and free spins. As a result, it merely ends up feeling restrictive.
Where this online casino really comes into its own is for the quality of the gaming experience, which comes across as being user-friendly from the outset, given that the site is streamed to browsers and is enjoyed with instant access.
When it comes to the software, SkillOnNet has combined a superb range of providers for maximum choice in a number of areas. Particular highlights include the live dealers and progressive jackpots, while slots are understandably well-represented in the 2,000-strong library.
For slot players, your needs can be met whether you just want to play a simple game with the high potential for a payout, or if you would prefer to have story elements and creative special features to further customise the experience.