At the core, Casino Club is a German iGaming site that's also equipped to welcome English-speaking players. Those who join can play a broad spectrum of content with the added support of a €250 signup offer, but more on that below.
Upon arrival, the main promotional page will display the handful of special events that are available for that month. Look to the top-level menu, however, and you can view the promotions by the other categories of "Welcome Bonus" or "Loyalty Points", while a VIP club is also in close proximity.
For this review, it was exciting to see that Club Casino can give you a choice of signup offer. One is to receive a 100% Club Casino bonus up to €250 for roulette, and the other is a 125% bonus up to €150 for slots. Plus you can receive 15 free spins after registering and a further 85 after depositing.
The terms and conditions (T&Cs) reveal that roulette funds are subject to clearing 40x wagering requirements against your deposit plus credit in 30 days (excluding live roulette). The exact same 30-day period is also provided for the slot funds, which also carry 40x requirement on the deposit plus credit. Finally, the free spins will remain active for 14 days, with any winnings provided in bonus funds.
For anyone wishing to advance in the VIP casino club, it's possible to earn one loyalty point for every €10 wagered. On occasion, there are special events that can enable you to earn points at double that rate, so watch out for them. Later on, when 100 points have been generated, they can be converted for €1.
Any keen travellers might be excited to learn that Club Casino hosts real-world events in which members can come together and play in blackjack and roulette tournaments. VIP members can also have the opportunity to travel on sunshine holidays and luxury cruises that look exciting.
It's unfortunate that at this early stage we have to report on disappointing news. Although operating with a Malta Gaming Authority (MGA) licence, Club Casino doesn't actually accept players from here in Canada. Our IP addresses aren't restricted from viewing the site, but registrations are. Any use of a virtual private network (VPN) will carry the risk of account closure.
Of all the online casino reviews that we've performed, Club Casino has been one of the most unique for software. It's surprisingly rare to see Playtech software combined with numerous other providers, and especially ones that produce consistently good releases.
At a glance, there's live dealer specialist Evolution Gaming, not to mention the likes of Pragmatic Play, Microgaming, Play'n GO, NetEnt, Red Tiger, Yggdrasil and Win Studios. Finding Playtech, NetEnt, Microgaming and Evolution all under the same roof is a truly special occurrence indeed.
To get started at Club Casino, there's a no download casino platform that's instantly compatible with Mac or Windows. When navigating around the site, we also found a download page that's accessible from the frequently asked questions (FAQs). Downloadable for free, this option is only open to Windows devices with Internet Explorer.
However, the finding of the downloadable software did raise some minor issues relating to navigation. At the time of this Club Casino review, there was no way to reach the FAQs or download pages straight from the homepage. We actually had to open the sitemap and find them from there, which isn't an action that every user will think of doing.
Instant-play is wonderfully simple for getting started and you can enjoy this functionality on mobile devices as well. As a quick tip, try visiting from a Chrome browser on Android or from Safari on iOS. Club Casino will give you the option to create a link to the mobile casino site from your home screen.
The mobile version of the site isn't the sleekest we've seen, but it's difficult to complain when it's so easy to navigate and find the top Android or iPhone casino games to play. When playing on the go, it's better to make payments with your mobile data rather than free Wi-Fi, as these connections can be unsecured compared to your home internet.
At the live casino, meanwhile, it's incredible to find more than 100 tables from Evolution and Playtech combined. Each provider is renowned for its live prowess, with sounds and imagery captured and streamed in HD. As for functionality, the on-screen buttons are crisply displayed and responsive when used.
The array of variants across blackjack, roulette, poker and baccarat is also superb. Intriguing options include Immersive Roulette, Transylvania Roulette, Golden Baccarat, Elevation Blackjack, Quantum Blackjack, Infinite Blackjack, Extreme Texas Hold'em, Side Bet City, Monopoly Live, Deal or No Deal, Spin a Win and Dream Catcher.
The lobby is neatly arranged in a line to exhibit the superb video slots, roulette wheels, blackjack tables, live dealers and progressive jackpots available. There are even areas in which you can monitor new releases and the current top games from across Casino Club.
We then found excellent cinematic slots for fans of Batman Begins, Batman vs Superman, Dracula and Game of Thrones. Other appealing slot titles include The Casino Job, Immortal Romance, Super Heroes, Double Dragons, Vikings Go Berzerk, When Pigs Fly, Jungle Jim: El Dorado and Cazino Zeppelin. The casino indeed has some of the most exclusive slot selection that players can enjoy in an online casino in Canada. The best part is that slot games at Club Casino are accompanied with generous bonuses for both first-time and regular players.
When playing table games, you can switch from human dealers and play with virtual ones instead. This means you can enjoy options such as Blackjack Cashback, Blackjack Charlie 7, Lucky Lucky Blackjack, Mini Baccarat, 101 Roulette, 1000 Diamond Bet Roulette, European Roulette and French Roulette as well.
Just so you know, there are poker variants scattered in among the blackjack tables. View this category and you can find the likes of Tens or Better, Jacks or Better, Triple Ace Poker, Casino Hold'em, Texas Hold'em, Heads-Up Hold'em and Showdown Poker if you look for them.
It's impressive to see Club Casino publishing routine payout percentages from independent tests performed by GLI:
From "The Club" page, you can view all of the top jackpots and winners from the previous month. For this review, we could see that a user known as "frenke70" led the way with a €71,359 windfall while playing Crazy Wizard. Thousands more in winnings were won by a number of other players that month, which was reassuring.
Close to 100 jackpot slots are available for play, which goes way beyond what the average online casino can deliver. Highly valuable options include Space Venture, Luck O' the Jackpot, Snow Business and Jackpot Giant. There were also series of progressive jackpot slots, including DC Comics, Age of the Gods and the more recently developed Kingdoms Rise from Playtech.
Casino Club uses an external payment handler in the form of WebDollar, a company that has specialised in eCommerce since 1997. For those transacting here, the German-speaking casino accepts EUR as the default currency. As such, foreign currencies will undergo conversion when deposited.
When looking at the accepted deposit methods, there are some that are more familiar than others. These include Apple Pay, Skrill, Neteller, paysafecard, VISA and MasterCard. Some of the less familiar ones then include GiroPay, SOFORT, MuchBetter and Überweisung (bank transfer). All transactions are processed in accordance with Payment Card Industry (PCI) standards.
Unfortunately, the best forms of support are reserved for German speakers, who can visit Casino Club's Facebook and Twitter pages. A YouTube account is also available with more than 100 videos covering strategy, tutorials and other helpful tips. The only serviceable equivalent for English speakers is to read the excellent information available in the FAQs, which are findable from the sitemap.
German or English support is available directly from the main site, and so is French, which is surprising because Club Casino can't actually be viewed in French. Nevertheless, support is at your disposable in several ways, including telephone, fax, email and our personnel preference of live chat.
Operating with an MGA licence ensures that Club Casino is required to uphold high standards, and so the site is outfitted with security protection from Norton and TLS encryption verified by DigiCert. Feel free to check the security of the connection at any time by tapping the lock image shown alongside the web address.
Then shown at the bottom of the homepage is the vary latest site-wide payout percentage. Further information on the key gaming categories is then displayed by tapping on the text. This is where you can see how Gaming Laboratories International (GLI) is responsible for independently confirming the fairness of the software.
Casino Club is proud of its history, having opened in 2001 after previously beginning as a group of casino enthusiasts. Ownership can now be traced to Martingale Malta 2 Limited, which has incurred only a low level of complaints from online casino portals.
Anyone who wants to complain can begin by emailing the Club Casino directly. Above that, complaints can be raised with casino portals, but it's arguably better to use the alternative dispute resolution (ADR) service offered by eCOGRA. The service incurs no cost and is handled impartially.
Club Casino has a lengthy list of restricted locations: Afghanistan, Argentina, Australia, Bahamas, Bangladesh, Barbados, Belgium, Belize, Bolivia, Brazil, Bulgaria, Cambodia, Cameroon, Canada, Chile, China, Colombia, Costa Rica, Cuba, Czech Republic, Denmark, Ecuador, Egypt, Finland, France, Ghana, Greece, Hong Kong, Iceland, India, Indonesia, Iran, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Laos, Macau, Malaysia, Monaco, Montenegro, Morocco, Myanmar, Netherlands, Nigeria, North Korea, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Syria, Taiwan, Thailand, Turkey, Uruguay, Venezuela, UAE, UK, US, Vietnam, Yemen, Zambia and Zimbabwe.
The English language setting is incredibly difficult to find. Scroll down to the burgundy navigation area and look for "GERMAN" to the left of the screen. Click on that and you can switch over to English, but French isn't available. Generally, Club Casino isn't optimised well for Canada because we can't actually signup from here. As such, EUR is the default currency and payments favour European users. A great alternative for a fully optimised online casino for Canadian players is All Jackpots Casino. This online gambling site is run on the Microgaming platform and it has interesting bonus deals and promotions for players from Canada in particular.
Joining Club Casino from Canada is a tricky proposition and would necessitate the use of a VPN, which obviously carries the risk of account closure in the event of anti-fraud checks when requesting a payout. The ideal scenario would be for the opening up of access here in Canada, as this online casino is extremely well-run.
So many aspects are impressive, including accessibility, security and fairness. But where Club Casino is truly a success is in the gaming software, which features an unbelievably rare group of providers (Evolution, Playtech, Microgaming and NetEnt). The end result of this combination is a fantastic selection of jackpots, slots and live dealers.