Casino Rewards Withdrawal Canada - How it Works
The Casino Rewards Group has been running since 2000 with 25+ casinos in operation. In Canada these are operated by Fresh Horizons or Apollo Entertainment Ltd and they are licensed by the Malta Gaming Authority (MGA), Kahnawake Gaming Commission (KGC) and the AGCO in Ontario.
All Rewards brands have the same deposit and withdrawal options and payout speeds making the process identical across the network. This ensures that whether you play at Zodiac Casino, Grand Mondial, or Luxury Casino the same process is followed when you want to withdraw your winnings. Everything is overseen using the same secure and audited procedure from each of the licensing authorities. Below is a step by step guide on how to withdraw from Casino Rewards Casinos in Canada.
- Log in to your account and open the cashier or banking page.
- Select the withdrawal option.
- Choose your preferred withdrawal method. For Canada there are a number of options including Interac.
- Enter the amount you want to withdraw and confirm your request. Be aware of the Casino Rewards minimum withdrawal and maximum withdrawal amounts.
- Wait for the internal review and processing which usually takes between 24 and 48 hours.
- Once your withdrawal has been approved it will take between 24 hours and 5 working days to reach your account depending on the payment method you've chosen.
Common Withdrawal Issues Reported by Players
While most withdrawals are completed without any problems there are some players that have faced issues and taken to casino forums to vent their frustrations. We took a look at the complaints on CasinoMeister, AskGamblers, Casino Guru, and LCB to see what issues players are facing when it comes to Casino Rewards withdrawals.
The most common Casino Rewards withdrawal complaints are listed below.
- Delays caused by pending periods or requesting withdrawals just before the weekend.
- Account verification and KYC not completed before the first withdrawal.
- Confusion over bonus wagering requirements and not clearing them prior to trying to cashout winnings.
- Temporary holds on large withdrawals that exceed the Casino Rewards maximum withdrawal limits.
- Withdrawal method not matching the deposit method used.
Below is some more information about the different Casino Rewards withdrawal issues Canadian players have posted about.
- A Canadian player at Yukon Gold took to Casino Guru to complain about how winnings weren't paid after two weeks even though they had submitted verification documents.
- Over at AskGamblers, another Yukon Gold player complained that their withdrawal was still pending even though it has been longer than the 48 hour pending period.
- Someone on CasinoMeister said they waited eight days for their withdrawal after being told three different things by the customer support team every time they asked about it.
- Another player took to the CasinoMeister forum to complain about slow withdrawals at Luxury Casino stating that their withdrawal still hadn't been paid after nine days.
After reading through numerous complaints it was clear to see that most of the withdrawal problems were consistent with verification or processing period delays and not actually the non-payment of winnings. Many of them also related to bonus wagering where players didn't fully understand them. Our Casinos Rewards bonus wagering requirements guide is perfect if you're not sure either. It also explains how it can affect cashouts.
Player Feedback from Casino Communities
The feedback we saw from Canadian players at all the different casino forums is generally consistent. We saw that Casino Rewards withdrawals are reliable once you've cleared the verification checks.
We read plenty of positive player experiences as well with many expressing gratitude for the customer support team who helped with resolving delays. Some players were annoyed that withdrawals aren't processed over the weekend and some players were delighted with the transparency the Rewards Group provides.
From everything we read, it was clear to see that once KYC and wagering requirements are complete, withdrawals are pretty smooth and straightforward.
Casino Rewards Withdrawal Times by Brand
Most Rewards casinos process withdrawals within 2 to 5 business days, depending on the payment method. Interac is the preferred method for Canada and is usually the quickest. E-wallets like Neteller and Skrill are usually fast as well, but Visa or bank transfer will always take the longest. It's also worth noting that withdrawals are not processed at the weekend.
The average withdrawal times for the most popular brands are shown in the table below and you'll find more information on our main withdrawals at Casino Rewards casinos page.
These averages are based on verified player feedback and public payout data.
Accepted Withdrawal Methods
For Canada, the following Casino Rewards withdrawal options are available.
- Interac e-Transfer
- Bank Wire
- Visa and Mastercard
- Neteller / Skrill
- Direct Bank Transfer
- Crypto (Bitcoin, Ethereum, Tether) introduced for withdrawals only in July 2024. Crypto is not available for Ontario players.
Tips for Smoother Withdrawals at Casino Rewards Canada
Problems can arise no matter what, but if you want to make sure your Casino Rewards withdrawals go as smoothly as possible, the tips below should help.
- Verify Early: Make sure that you submit your documentation for account verification and KYC checks and have it all completed and verified before requesting your first withdrawal.
- Use Interac or e-wallets: Choosing the right Casino Rewards withdrawal methods is always going to work in your favour. Interac and e-Wallets will give you the fastest payouts across all Rewards brands. Visa and bank transfers will take the longest and you'll have to wait days.
- Avoid Weekends: There's no withdrawal processing during the weekend so avoid looking to cashout winnings on Saturday or Sunday. Processing is only done Monday to Friday. We'd also avoid requesting a payout on a Friday because if it's late afternoon nothing is going to happen until Monday.
- Monitor Bonuses: Make sure that you keep an eye on any active bonuses in your account and clear all wagering requirements before trying to cashout. If you haven't cleared the playthrough, your withdrawal will be denied.
- Stay Consistent: To avoid unnecessary delays it's always a good idea to use the same deposit and withdrawal method.
Final Thoughts on Casino Rewards Withdrawals in 2025
Withdrawals across the Rewards Group are dependable. Delays can happen and you can run into issues, but most withdrawals are paid on time once your account is verified. The average withdrawal time is 2 to 5 working days and the fastest withdrawals come via Interac and other e-wallets.
All the casinos are licensed and regulated and they all use secure payment processors and have public audit records. The Casino Rewards Group is trusted and regulated and still a popular choice for many looking for the best online casinos Canada has to offer especially when it comes to bonuses with many opting for the Casino Rewards free spins bonuses because of the chance to win a million for as little as $1.
Other Casino Rewards Guides for Canada
We have a number of different guides covering various topics relating to the Rewards Group in Canada. These include toplics such as wagering requirements on bonuses, a full history of the group, frequently asked questions from players, and how the Rewards loyalty program compares with other. Be sure to check the links below for more information.
