Brand operator Universe Entertainment runs Winner Casino along with associated online poker and sports betting channels. There's much to see and do here, with the gaming content spanning almost every desirable category, covering live dealers, progressive jackpots, virtual tables and the always-popular video slots.
The 200% welcome bonus of up to $450 is clear for all to see. This Winner Casino bonus is usable on all scratch cards and the majority of video slots. Unfortunately, this excludes progressive jackpots, given how they are dependent on real-money wagering to function.
What isn't explained so clearly is that a $700 deposit is eligible for a 100% mid-roller bonus of up to $700. Above that, there's a 50% high-roller bonus of up to $1,250. Both are available on a first deposit, and please contact customer service for further details.
Just to clarify, the high-roller offer carries 15x wagering requirements against the total value of the deposit and credit. Meanwhile, the mid-roller deal has 20x requirements and the general welcome deal has 35x.
Winner Casino can also provide what is known as the First Month Bonus Pack. Essentially, this consists of four 25% reload bonuses of up to $400, giving a total value of $1,600 when combined over your first month.
There are up to 20 Winner Casino free spins to claim every Tuesday by depositing $20. This process can be repeated two more times on the same day to receive 60 in total. The free spins can then be used on top Playtech slots like Halloween Fortune 2, White King and Selfie Elfie.
Quickspin Achievements is a promotional feature that lets you earn tokens on specified games, so as to enter special rounds. Look for tokens in top Quickspin slots, such as Northern Sky and Sticky Bandits, in order to play for the perks.
Rewards can also be gained by becoming a Winners VIP. Levels include Member, Silver, Gold, Diamond, Platinum, Elite and Black. Comp points are earned by wagering and can help you climb. Benefits include a welcome gift, VIP bonuses, personalised deals, quicker withdrawals and VIP account management.
It's sad to say that there aren't any exclusive offers or special deals. Casino Winner must feel it's enough to provide a $450 welcome bonus along with $1,600 worth of reload offers in a new player's first month.
As you can see, the pros are quite compelling:
As for the cons, these could hold back some players:
The fundamental software provider is Playtech, but Winner Casino has been able to supplement its library of gaming content by also working with NetEnt, BetSoft, Eyecon and Quickspin. Playtech content dominates the main casino channel, while games from other providers are more easily found on the slot channel.
All of the relevant games can be found in either the Slots, Live Casino or Slots channels. In the main library, categories cover all of the expected options, as well as including video poker and arcade. New and featured sections are then given to showcase special releases and titles.
When accessing Casino Winner from a desktop PC or laptop on Windows, an option is given to download the platform and install it to your device. The alternative is to not install the casino and play instead from your web browser, which is a service also available to MacOS users.
Winner Casino Mobile operates with a simplified approach in which no apps are installed. The gaming content is merely provided from Chrome on Android and Safari on iPhone or iPad. All mobile-accessible content is designed to perform directly from browsers on an instant-play basis.
Although arguably the most demanding channel in terms of performance, the Winner Casino live dealers provide a highly authentic casino experience. Playing on desktop makes more sense, given the greater screen space, while it's also important to use a fast and stable web connection.
In a typical live session, Casino Winner can let you sample Unlimited Blackjack, Age of the Gods Roulette Live, Seven-Seat Baccarat, Casino Hold'em, Hi-Lo, Three-Card Brag, Dragon Tiger and Spin a Win, which seems inspired by Wheel of Fortune.
Hollywood features strongly in a line-up of video slots that comes with The Matrix, Rocky, Terminator Genisys, Aquaman, Suicide Squad, The Mask of Zorro, RoboCop and Pink Panther. Playtech is especially skilled at securing official licences from entertainment franchises.
The main range of slot titles is also worth heralding, with the best titles featuring Buffalo Blitz, Starburst, Wins of Fortune, Gonzo's Quest, Raiders of the Hidden Realm, Spy Rise, Madder Scientist, Giovanni's Gems, Weekend in Vegas, Wild Games, Hot Gems and Fluffy Favourites.
Cards are available for players of Aces and Faces Multi-Hand, Pai Gow Poker, 21 Duel Blackjack Multi-Hand, Blackjack Switch and Blackjack Surrender. Rounding off the tables are the roulette wheels, including Spread-Bet Roulette, French Roulette, European Roulette and Superman Roulette.
As for payout percentages, these are calculated on a monthly basis by Gaming Laboratories International (GLI):
The Winners' page highlights that several players have won well on the Age of the Gods progressive jackpot slots. In August 2018, a user known only as M***ela62 won $21,000 and then $51,000 on God of Storms. Moving on to October 2018, a user known as H***ie then won $19,000 on Furious 4 and $21,000 on Prince of Olympus.
Other Age of the Gods slot in the series include Fate Sisters, Goddess of Wisdom and King of Olympus. These are then joined by super hero releases such as Man of Steel, The Dark Knight, Justice League, Superman slots and Batman TV slots. Additional options of note are the multi-million-dollar Jackpot Giant and Everybody's Jackpot.
Either Instadebit or iDebit can connect with your domestic bank account to facilitate secure deposits in CAD. These methods eliminate the need to share your banking information with this casino site or any other. It should also be noted that this benefit applies when using Skrill, ecoPayz or Neteller.
Credit cards can also be used to deposit funds. Your options include VISA for MasterCard, while EntroPay can provide virtual VISA cards. Although being free of fees and offering instant deposit times, it can be a much longer withdrawal time when using credit cards.
So long as your account is verified by the submission of personal documents, Casino Winner shall subject each withdrawal request to a three-day pending period. Credit cards, iDebit and Instadebit then occur a processing time of four to seven business days, while this falls to only one day for Skrill or Neteller.
Initially, one of the most helpful pages is the one that outlines the payment options. This area tells you all you need to know regarding fees and processing times. If there's any other information you wish to seek out, then try reading over the detailed array of frequently asked questions.
While browsing Winner Casino, a floating help icon should be visible at the side of the screen. This is to present access to a telephone number, email address and live chat platform that are operated from 06:00 to midnight (GMT). For most of the day, the support team is there to answer questions.
It appears that this online casino takes security very seriously. Not only is there TLS encryption instead of SSL, but this is also graded at 256-bit rather than just 128-bit. Basically, this is the technology that is used to intelligently scramble your data and make it unreadable while being sent to the operator.
Fairness has also been addressed in a serious way, starting with the casino site's possession of a licence from the Malta Gaming Authority (MGA). On top of that, the random number generator and gaming software is tested independently by GLI, with a fairness report made available to the public.
Considering that the brand was created in 2009, it's unsurprising to learn that it has changed ownership. Past records suggest Zirconium Gaming Limited was the operator prior to the online casino coming into the hands of Universe Entertainment Services Malta Limited.
In researching this Winner Casino review, the history check revealed more than 90 complaints registered on AskGamblers. That is a very high volume, and the complaints generally cite issues relating to withdrawals. Moreover, the complaints have a poor resolution rate, so please be aware that it's possible to complain directly to the licence provider, MGA.
Winner Casino's terms and conditions flag the following locations as restricted: Afghanistan, Aland Islands, Antigua & Barbuda, Australia, Bahamas, Barbados, Belgium, Belize, Bulgaria, China, Columbia, Cuba, Cyprus, Czech Republic, Denmark, Estonia, Dominica, Faroe Islands, France (and foreign territories), Greece, Greenland, Grenada, Guyana, Haiti, Hungary, Hong Kong, Iran, Iraq, Israel, Italy, Jamaica, Latvia, Libya, Lithuania, Macau, Montserrat, Netherlands, Netherlands Antilles, Philippines, Poland, Portugal, Romania, Serbia, Singapore, Slovakia, Slovenia, Spain, St Kitts & Nevis, St Lucia, St Vincent, Sudan, Suriname, Switzerland, Syria, Trinidad & Tobago, Turkey, UK, Ukraine and US (and foreign territories).
With a French setting unavailable, the only significant features to report are the acceptance of iDebit and Instadebit as Canadian payment methods. Each can be used in conjunction with your domestic bank account to securely send funds to your Winner Casino Canada account.
Facebook logins are encouraged for social media users, while the more traditional approach is to register your personal information and create an account directly with Winner Casino. Honestly, this is preferable because it makes it a smoother process to verify your account.
Account verification can begin with the operator asking that you follow a link sent to your registered email address. In addition, you might be asked to send scanned images of documents that can prove your identity. These are steps that should definitely be followed to ensure you receive full access to bonuses and withdrawal permissions.
Although providing a downloadable gaming platform, it's easier just to stick with instant-play because this provides consistency across all devices, whereas installation can only happen when running Windows on desktop.
With so many real money bonus offers available, it's actually helpful to have such an abundance online slot releases from Playtech and other providers. The live channel is another strong area of the site, but the progressive jackpots feel all the more appealing for their multi-million-dollar prize pools.
Finally, it must be noted that the resolution rate of complaints is quite poor. And despite the software being fairly tested, players should always remember to follow the rules and to also verify their account when instructed. Basically, give the operator no reason to doubt the validity of your winnings.