Casino VirtualCity uses the same gaming interface for playing on desktop and mobile devices. Available without installation, the mobile-compatible platform is instantly accessible for iPhones and iPads, while Android users can play from tablets and smartphones built by Samsung, Sony and other manufacturers.
A single Virtual City Casino Canada account can allow review readers to play by mobile. Any of the gaming titles displayed on a smartphone or tablet will be compatible for gaming. Any older games in the Microgaming back catalogue are only displayed on downloadable software that's compatible via desktop with a Windows device.
Virtual City Casino is also a dependable source of live dealer tables. As of this Canada review, the live casino operated with the support of Evolution Gaming software. Although requiring a rapid web connection, Evolution software has an intuitive lobby with seating charts and latest results. Meanwhile, each table is captured in remarkable clarity for web-based broadcasting.
There's a good balance of traditional and modern rule sets for each live casino format, which can feature blackjack, baccarat, poker and roulette. Beyond those options, Virtual City can even provide live tables that offer game-show flair, with examples including Monopoly Live, Mega Ball and Dream Catcher.
Virtual City Casino has hundreds of top Microgaming slots, including Betty's Full Service that holds the option to pay for free spins. Anyone ready to wager with real money rather than no deposit can target further free spins and winnings. Viable options for free spins include Relic Seekers, Immortal Romance, Jungle Jim: El Dorado, Lara Croft: Temples & Tombs, Lucha Legends and North Storm.
A stake is needed to make the most of the virtual casino tables. Although they can be loaded with no deposit, no gameplay can be permitted without real money. Anyone ready to play can choose from over 20 options, including the Real Roulette series, Sapphire Roulette, European Roulette, American Roulette Gold, Vegas Downtown Blackjack, Atlantic City Blackjack and Classic Blackjack,
Scratch cards are another category to consider, with Virtual City hosting Lucky Leprechaun Scratch, Thunderstruck 2 Scratch and Avalon 2 Scratch. And then there are the fast-paced video poker machines of Deuces Wild, Bonus Deuces Wild, Double Double Bonus, Jacks or Better, All Aces, Aces & Eights and Aces & Faces.
With a keen eye, there were high payout percentages to be found on select games during the review process:
In October 2018, an impressive 12 players scored winnings in just two weeks from the Mega Moolah progressive jackpot at Virtual City and seven other casinos on the network. Incredibly, the biggest winner in the history of the network was EO, who set a world-record for earning $20,060,204.19 from Mega Moolah at Zodiac Casino.
Obviously, Mega Moolah is a mainstay of the progressive jackpot slots at Virtual City, but we do have other titles to recommend in this Canada review. Starting small, review readers can compete for thousands in Treasure Nile, Cash Splash and the exclusive Treasure Quest. For a bigger target, however, review readers can compete for millions in Atlantean Treasures and Mega Vault Millionaire.
With Virtual City Casino, Canada players can benefit from Casino Rewards' commitment to processing deposits and providing bonus credit in CAD. As a result, no deposit made at Virtual City has to occur in an unfamiliar currency. Meanwhile, the deposit options available as of our review were Interac, eCheck, Instadebit, Flexepin, iDebit, MuchBetter, ecoPayz, ecoVoucher, paysafecard, Neosurf, Citadel, MasterCard and VISA.
For withdrawals, review readers are allowed to cash-out up to $16,000 in CAD every month, which is standard across the network. Please note, however, that withdrawals can only be processed with one of the current banking options provided and that an anti-fraud review can be performed at the cashier's discretion.
Casino Rewards is pivotal in Virtual City's ability to provide effective support to our review readers and other players. From here in Canada, review readers can ask for help via email or live chat, with the second option hosted 24/7 by the network operator. To be clear, there isn't a telephone number and the casino lacks written information to support players.
A secure connection is demanded of all online casino sites for Canadians. And we're pleased to see that Virtual City Casino makes the grade by hosting cutting-edge 256-bit RSA encryption, as certified by Entrust Certification Authority. For review readers, this will provide a safe platform on which to transmit deposits and claim the welcome bonus offer.
In contrast, we know less about fairness to report in this Canada review. It seems that Casino Virtual City operates software according to a KGC licence, as is common on the network. Typically, Casino Rewards employs eCOGRA to independently test software. While that's likely happened at Virtual City, we don't have any confirmation from the casino site to can share our review.
Virtual City Casino was built in 2002 has was most recently licensed with the KGC. Fresh Horizons Ltd has previously owned the brand, with Virtual City now in the hands of Casino Rewards at the time of this Canada review. Improvements have come to the casino, though it has fallen back compared to other network casinos.
After our review of player complaints, we identified that 12 had been submitted with an active online casino portal. Although a dozen complaints was high versus other sites on the network, we were buoyed to see that 10 had been concluded for an 83.33% resolution rate. On the whole, Virtual City is viewed positively in the market.
Virtual City Casino operates in Canada, though no deposit or wager can be transferred from the following: Afghanistan, Albania, Angola, Armenia, Australia (inclusive of overseas territory), Azerbaijan, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo (Brazzaville), Congo (Kinshasa), Cyprus, Democratic Republic of Congo, Denmark, Dominica, Dominican Republic, East Timor, Equatorial Guinea, Eritrea, Ethiopia, France (inclusive of overseas territory), Germany, Guinea, Guinea-Bissau, Hong Kong, Hungary, Iran, Iraq, Ireland, Italy, Ivory Coast, Kiribati, Kyrgyzstan, Liberia, Libya, Lithuania, Malawi, Maldives, Malta, Mauritania, Micronesia, Myanmar, Nauru, Netherlands, Netherlands Antilles, Niger, Nigeria, Niue, Norfolk Island, North Korea, Pakistan, Palau, Papua New Guinea, Peru, Philippines, Portugal, Romania, Rwanda, Serbia, Sierra Leone, Singapore, Somalia, South Africa, South Sudan, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Uganda, UK (inclusive of overseas territory), US (inclusive of overseas territory), Western Sahara or Zimbabwe.
Canada players are fast-tracked in a registration process that automatically completes a handful of data fields on the form. After confirming their address, players can review their currency. CAD should already be selected, though it makes sense to check and ensure no deposit occurs in an alternative currency. Regarding payments, there are CAD-friendly options in the shape of Interac, iDebit and Instadebit.
Virtual City Casino is welcoming of Canada players and can deliver a bonus package of up to $530 on five deposits. Each deposit can be processed securely beneath encryption and the payment methods available at the cashier are suitable for transacting in CAD (no deposit is needed in different currency).
In this Canada review, we found an online casino that's fallen down the priority list compared to other brands on the same network. As such, the casino lobby isn't quite as advanced as it could be, though it can still operate on mobile devices and receives the latest Microgaming slots, which can feature free spins among the bonus features.