VeraJohn Casino Review 2025 - Customer Support

What Canadian Players Should Know About VeraJohn Casino

In operation since 2011, VeraJohn Casino has changed its gaming licenses on more occasions, and currently operates under a Curacao Gaming license. This allows it to offer services to players from various Canadian provinces, but a lack of an AGCO license makes it unavailable to players in Ontario, the most populous province.

The site accepts deposits via MuchBetter and Bitcoin, both of which are very convenient payment methods for Canadian players. CAD deposits and withdrawals are possible, with cashouts typically processed within 48 hours. The casino does not accept Interac deposits and has a limited selection of promotional offers, with the $1,000 deposit bonus dominating in this field.

Welcome Bonus and Promotions

Let's kick off this Canadian top casinos review with how VeraJohn Casino welcomes new players and what they get by regularly visiting the platform. First on target is obviously, the welcome bonus. After creating an account, it's worth a trip to the cashier, where a deposit of $10 or higher shall trigger a sizeable 200% welcome bonus. For anyone claiming the offer, there's a chance to unlock a $100 VeraJohn Casino bonus to bolster a new account.

In the terms and conditions (T&Cs), VeraJohn Casino takes the time to explain how 40x wagering requirements are applied on the bonus credit claimed. All online slots and instant games are able to contribute at a rate of 100% when wagering, whereas it's 10% for blackjack and live dealers and 15% for most other tables.

VeraJohn Casino prefers to send out promotional information via email rather than publish details on the site. Therefore, it's suggested to sign up for the mailing list when signing up, so as to remain fully updated on any bonus deals or opportunities to claim VeraJohn Casino free spins.

A tournament tab is maintained to display all current events. Details are shown for the running time, featured games and the prize pool up for grabs. In an average tournament, payouts are generally awarded to the top 40 finishers.

Microgaming at VeraJohn Casino

Microgaming leads a star-studded selection of content obtained from 35 software providers that range from world-leading to niche studios. Joining Microgaming are the likes of Eyecon, Fortune Factory, iSoftBet, Just for the Win, Kalamba, Lightning Box, Play'n GO, Triple Edge Studios, Yggdrasil, Leander and Pragmatic Play.

In the lobby, you can look just above the games currently displayed and tap on the "All providers" link to display the full list. This makes it much easier to explore the available content if you happen to have providers that you prefer more than the others.

Predictably, the 1,000+ video slots dominate the library, while every other category is much smaller in comparison. Even still, there are choices to be made when sampling the jackpots, blackjack, roulette and various tables to play.

Desktop remains a popular way to play and the operator aids users by giving them an instant-play site that's compatible on Apple or Windows-powered devices. At no point is installation asked of users, given that the site can launch straight away in Safari or Chrome - just remember to keep your browser updated.

Mobile Gaming/Live Casino for Canada

For iOS users, accessibility is offered to iPhones and iPads while using the Safari browser. The site can even be linked to a player's home screen by using the export option and "Add to Home Screen" option found in the safari browser. This is only a link to the site - not an app.

The VeraJohn Casino mobile site is also compatible with all kinds of Android tablets and smartphones. Meanwhile, gameplay can be facilitated in a couple of top-quality mobile web browsers, including Firefox and Chrome. In both cases, direct links to the site can be added to your home screen. Visit our list of top mobile casinos in Canada if you want more options to consider.

For users who visit the VeraJohn Casino live dealers, the options are available to play Immersive Roulette, Auto Roulette La Partage, VIP Roulette, Singapore Sic Bo and Singapore Baccarat Squeeze. Some of the action is even hosted from five-star European casinos, such as Casino Paris and Casino de Spa.

Games and Payout Percentages

Leading off with blackjack, there are several tables to be played with virtual dealers. Sonya Blackjack, Deal or No Deal Blackjack, Double Exposure Blackjack and European Blackjack are provided next to variants such as single deck and multi-hand.

Another few virtual tables are also centred around cards, with the options being Baccarat Gold, Mini Baccarat, Casino Hold'em, Triple Edge Poker and Casino Patience. Comparatively, there are only a couple of roulette wheels, with European rules being the dominant format.

Video slots come in so many themes that it helps to hunt based on preferred providers, operator recommendations and new releases. That way you can uncover gems such as On the House, Mission Cash, Dragon's Fire Megaways, Banana Odyssey, Riders of the Storm and John Hunter and the Scarab Queen.

Quite a number of the video slots are also recognisable for their branded subject matter, such as Nikola Tesla's Incredible Machine, Let's Get Ready to Rumble, Sherlock of London, Basic Instinct, Nitro Circus, Highlander, Tarzan, Jurassic Park, Rambo and Spinal Tap.

Slingo makes for a fun proposition, as these games blend elements of slot play and online bingo. Although not high in terms of numbers, the options include strong releases such as Slingo Cascade, Slingo Monopoly and Slingo Who Wants to Be a Millionaire?

After research, it's revealed that Vera John Casino has a number of strong figures for payout percentages:

• All Games - 97.42%
• Slots games - the gruesome Zombie Queen appeals at 97.67%
• Table games - Sonya Blackjack runs with a 99.54% average
• Poker games - Triple Edge Poker can be played at 97.99%

Progressive Jackpots - Winners

The promotional area features a subsection of winners' stories where updates are published a handful of times each year. Stories don't typically feature unless a player has at least won several thousand EUR. Easily the best of the stories occurred in November 2017, when a Swedish user won the equivalent of $5 million from playing the Joker Millions slot developed by Yggdrasil.

More than 25 jackpot slots can be played at Vera John Casino, ranging from more humble options such as Dr Fortuno, Ozwin's Jackpots, Slots Angels, Good Girl Bad Girl and Holmes & the Stolen Stones to the enormously priced Mega Moolah, Mega Moolah Isis, Empire Fortune, King Cashalot and, of course, Joker Millions.

How VeraJohn Casino Compares to Other Canadian Online Casinos

To truly put VeraJohn Casino to the test, we compared it to two reputable Canadian casinos: Casumo and PlayOJO. All three sites have a $10 minimum deposit limit, making them well-suited for most players, although the true low rollers might feel like this deposit limit is a bit too high, as some other casinos allow $1 deposits.

VeraJohn's welcome bonus is worth up to $1,000, which is a significant amount that gives value to both small depositors and higher-stakes players. On the other hand, Casumo doubles this amount and offers further rewards through its highly gamified player experience. Low-stakes players can get amazing value playing at PlayOJO, where all new depositors are awarded with 50 Free Spins, which are not subject to any wagering requirements, making them as good as real cash.

Banking Options for Canada

When undertaking this VeraJohn Casino review, payments couldn't be made from Canada, and so CAD isn't included among the permitted currencies, while the likes of iDebit or Interac aren't accepted with the available deposit methods. Check for the availability of these deposit options at a BC online casino, as they usually operate with a long list of payment provides, so chances to find iDebit and Interac in their offer are pretty high.

Vera John Casino functions in EUR and enables deposits with a selection of well-known payment providers. The names are comprised of ecoPayz, Neteller, VISA, Maestro, MasterCard, Skrill and Trustly.

Each of the payment methods above can be used for withdrawals as well. The eWallets and online methods are processed without fees and compare more favourably than the credit cards, given that the latter options incur a 2.25% fee on every transactions.

Online Casino Payment Methods Compared

Choosing an online casino that provides a comprehensive list of payment options is crucial for players looking for an optimal gaming experience. From traditional credit cards to innovative e-wallets, players have a wealth of options to choose from, each with its advantages and disadvantages. To make the most informed decision, it is imperative to carefully consider all the payment options available. VeraJohn Casino is well-known for its extensive payment options, but other top-tier online casinos also offer a variety of payment options for Canadian players. These options are highlighted below.

• Spin Casino - This reputable online casino offers a variety of deposit options for players both in Canada and internationally. Credit/debit cards like Visa, Mastercard, and Maestro are accepted, as well as popular e-wallet options like EcoPayz, GiroPay, Skrill, Trustly, iDebit, and Neteller. The minimum and maximum deposit amounts vary based on the selected payment method. Withdrawal options include Visa, Mastercard, Maestro, Neteller, Skrill, Trustly, EcoPayz, GiroPay, iDebit, and Bank Wire Transfer, with a daily withdrawal limit of $10,000.
• Casino Midas - Canadian players are drawn to this RTG casino for its extensive range of payment options, which cater to different preferences and needs. Deposits can be made through popular methods like Delta, MasterCard, Neteller, Paysafecard, Ukash, Visa Debit, Visa Electron, Visa, Entropay, Internet Banking, and Skrill. For withdrawals, players can choose from Bank Wire Transfer, Neteller, Visa Electron, Visa, and Skrill. With these options, players can manage their funds with ease and security, allowing for a secure and enjoyable gaming experience..
• Mr Green - At Mr Green Casino, Canadian players can use branded credit and debit cards including Visa, Visa Electron, Maestro, and MasterCard for secure and instant money transfers. The use of new secure code authentication by Visa and MasterCard ensures that deposits made with these cards are 100% secure. Mr Green also supports e-wallet transactions and offers a hassle-free way of making deposits and withdrawals. After completing a quick sign-up process, you can use Neteller or Skrill for fast and secure transactions. These e-wallet partners even provide MasterCard-branded debit cards for added convenience, allowing you to withdraw cash from ATMs or make payments both online and offline. Additionally, ClickandBuy is another e-wallet option available to you for quick and easy deposits to Mr Green.

Customer Support

A UK telephone number, live chat platform and email address are operated from Monday until Sunday across operating hours of 09:00 until 00:00 (CEST). From those options, live chat can provide an impressive average response time of just 30 seconds.

Support doesn't only take the form of communication, with the operator providing categories to address frequently asked questions in relation to verification, Games and technical, bonuses and promotions, deposits and withdrawals, account functions and responsible gaming.

Security and Fairness at VeraJohn Casino

COMODO CA Limited is cited as the verifying party of the online casino's 128-bit TLS encryption. In layman's terms, encryption is the digital technology that prevents your sensitive information from being intercepted and read by cyber criminals who are attempting to hack in.

In a sense, the fairness of the site is supported by the display of its main Malta Gaming Authority licence. However, little else is presented in regard to the testing of the random number generator. Nevertheless, users can view the average return to player (RTP) for each game carried by the site.

Casino History/Complaints

VeraJohn Casino was established by a pair of founders in 2011, but the brand was later acquired by Gamesys Group plc in 2014. Although owning the brand, Gamesys itself is owned by parent company JPJ Group plc. Meanwhile, the day-to-day operations of the site are handled by a company named Dumarca Gaming Ltd.

As for the complaint history, only a dozen have been launched. That is quite a reasonable number for a site established in 2011. More impressive, however, is that all of the complaints raised have been resolved so far.

Unique Casino Features for Canada

The mere fact that VeraJohn Casino cannot accept players from Canada is enough to explain why the site falls short in this regard. As such, CAD deposits are not permissible and French isn't carried as one of the supported languages.