Grand Hotel Casino Review

Val Gillette by Val Gillette Reading time: 11min

Grand Hotel Casino has been a popular favorite with Canadian players for a number of years. In this review we look at the operator, software providers used, bonuses and promotions, games, mobile compatibility, and banking options so that you can make an informed decision about your real money gaming.

Sign-Up Offer 100% Match Bonus Up To $560
Grand Hotel Casino Pros and Cons

Grand Hotel Casino is a trusted and reputable brand that offers many great advantages to those that sign up. Here, we review some of the great pros of being a member of this well-known and resected gambling site.
  • Certified by eCOGRA
  • Routine audits of all games and verified payout percentages
  • Attractive tiered welcome package with free spins
  • 24 hour live chat support option
Even though Grand Hotel Casino has a number of perks, some players will find there are drawbacks with this casino. Luckily, the pros definitely outweigh the cons, but here are a few of the negative aspects.
  • No dedicated mobile app
  • Single software provider
  • Software download required
Casino Details
  • Software Microgaming,
  • Payment Methods Visa Mastercard Neteller Paypal
  • Established 2001
  • Licence Kahnawake
Grand Hotel Casino
Grand Hotel Casino
Grand Hotel Casino
Grand Hotel Casino Bonus

Welcome Bonus and Promotions

At Grand Hotel Casino, members who are just getting started will be thrilled to learn of the amazing $5560 welcome bonus that is featured. Everyone that makes their first deposit to a new account will benefit from a 100% match bonus that can be worth up to $100. The second deposit that is credited to the account will get a 50% match for an additional $150 and the third deposit will earn a 30% match for $150. Finally, the fourth deposit will get a 20% match for another $160 in free casino cash. This exciting casino also offers weekly bonuses for the rest of the year and players who sign up and access the site on a regular basis can claim $5,000 in bonus money in the first 52 weeks at the site. There is a standard 30x playthrough requirement with this promo, with the exception of the very first deposit that is made, which has a 60x wagering requirement in place. This bonus is only available to new players from jurisdictions where online gambling is permitted to persons older than 18 and players will be required to make a minimum deposit in order to receive each of the deposit bonus promos. Also, the casino's full terms and conditions apply.

At GrandHotel Casino, there are daily, weekly and monthly promotions that are always being offered and like the welcome bonus, these will also have wagering requirements. Even though the casino is not welcoming new players with a no deposit bonus, there are still great ways to get started. Many of the bonus deals can present free spins and free credits, so players should check in on a regular basis so they never miss out on an opportunity to boost their account balance.

This reputable site also offers an impressive Loyalty Program, where players can collect points as they engage in real money play. There are different levels to the program and one will advance as they collect more points. This will provide access to exclusive bonuses, special offers, tournament invitations, account managers, added comp points, and so much more.

Grand Hotel Casino Bonus and Promotions for Canada

Canadian gamblers who sign up at Casino Grand Hotel will find they can benefit from the amazing welcome bonus. Unfortunately, there are no special offers just for Canadian members. The site also lacks the offering of any no deposit bonus, so in order to benefit from any of the provided promotions, one will have to create a real money account, make a deposit, and then redeem any of the offered bonus codes to receive free cash and free spins to use on the supported games. However, the fact that Grand Hotel Casino is not operating as a Canadian no deposit casino shouldn't discourage you from giving it a try. The casino does cater some great benefits to its players, as mentioned right below.

Grand Hotel Casino Software

Microgaming Software at Grand Hotel Casino

At this thrilling online casino, players will engage in gaming action with titles from Microgaming. Unlike many other operating casinos that cater to Canadian players, this site only uses this single provider, so players will not have the larger array of games as they would at other sites. However, as one of the most respected game developers in the industry, Microgaming offers some of the hottest game titles online, providing players with excellent options and some huge payouts.

When it comes to game selection, there are more than 400 games that can be accessed with the software download. Players who are using the instant play version of the software will be able to access around 70 titles. Many of these games are slot selections, including the latest video slot releases. Players will find the top-rated titles from Microgaming, including Immortal Romance, Irish Eyes, Avalon, and Withes Wealth, just to name a few. There are also some great three reel games for those that prefer a classic slot experience. The free spins from the welcome bonus can be used to play most of the supported slots. GrandHotel also provides some amazing progressive game options, where players can take spins for their chance to win millions on games like Mega Moolah, Fruit Fiesta, Cash Splash, Treasure Nile, and Wowpot.

Players who are looking for the action of table and card games will not be disappointed with the selections supported and they will find many versions of classics like blackjack, roulette, and poker. There are also a number of great video poker games that offer handsome payouts, including two that are linked to progressive jackpot slots.

Best Software Providers At Top Casinos

When it comes to online casinos, software providers and the types of games available are crucial factors to consider for Canadian players. In this review, we will explore the software providers and types of games available at three popular Canadian online casinos: Spin Casino, Party Casino, and 32Red Casino for you to compare with the software providers and collection of games at the Grand Hotel Casino.

  • Spin Casino - This is a popular online casino that has been serving Canadian players for many years. They offer a wide range of games from some of the top software providers in the industry, including Microgaming, NetEnt, Evolution Gaming, and more. Canadian players can enjoy a variety of games, including slot machines, table games, live casino games, and video poker. Spin Casino offers over 600 slot games, including popular titles like Mega Moolah, Thunderstruck II, and Immortal Romance. They also offer a range of table games, including blackjack, roulette, baccarat, and craps. The live casino section of Spin Casino is powered by Evolution Gaming, and Canadian players can enjoy live dealer versions of blackjack, roulette, baccarat, and more.
  • Party Casino - This is a well-known online casino that offers a range of games from top software providers in the industry, including Microgaming, NetEnt, and more. Canadian players can enjoy a variety of games, including slot machines, table games, video poker, and live casino games. Party Casino offers over 600 slot games, including popular titles like Book of Dead, Starburst, and Gonzo's Quest. They also offer a range of table games, including blackjack, roulette, baccarat, and craps. The live casino section of Party Casino is powered by Evolution Gaming and features live dealer versions of blackjack, roulette, baccarat, and more.
  • 32Red Casino -This Casino is a popular online casino that offers a range of payment options to Canadian players. They accept credit and debit cards, e-wallets, bank transfers, and cryptocurrency. Canadian players can deposit and withdraw funds using Visa and Mastercard, Interac e-transfer, ecoPayz, Skrill, Neteller, iDebit, Instadebit, and Bitcoin. Wildz Casino does not charge any fees for deposits or withdrawals, and the processing times are generally fast. Credit and debit card deposits are processed instantly, while e-wallet and cryptocurrency deposits can take up to 15 minutes. Withdrawals are processed within 24 hours for e-wallets and cryptocurrency and can take up to 3-5 business days for credit and debit cards.

Popular Games at Grand Hotel Casino

Alchemy Fortunes
Alchemy Fortunes
Jack or Better Poker
Jack or Better Poker
Life or Riches
Life or Riches
Girls With Gun
Girls With Gun
Shogun of Time
Shogun of Time
Lost Vegas
Lost Vegas
Neptunes Riches
Neptunes Riches
Gnome Wood
Gnome Wood
Action Ops Snow and Sable
Action Ops Snow and Sable
Queen of the Crystal Rays
Queen of the Crystal Rays
Rugby Star
Rugby Star
Grand Hotel Casino Mobile

Mobile Gaming/Live Casino for Canada

Unfortunately, Grand Hotel Casino does not have a mobile platform, so those that are looking to engage n gambling on the go will have to play at one of the sister sites that are operated by Casino Rewards. These can include sites like Luxury Casino, Casino Action or Golden Tiger, all of which support Canadian players and allow for one to access games on Android and iOS devices. A recently added brand to the list is PlayOLG Casino that provides a smooth, mobile-based experience. Players at this casino can launch the application via an Android and iOS tablet as well. The main online casino does not provide access to any live dealer area, so players will only be able to engage in standard online casino games when they play here.

Games and Payout Percentages

All of the Microgaming games that are featured at Grand Hotel Casino are tested on a routine basis through an audit performed by a third party. This audit tests the RNG of all games to make sure it is always operating properly and it also provides a verified payout rate for each title that is supported. Players who are looking for great chances to win will find that the majority of Microgaming titles offer a decent RTP, so there are some great opportunities to collect returns on wagers placed.

  • All Games -94.53% RTP
  • Slots games - 94.31% RTP
  • Table games - 95.54% RTP
  • Poker games - 92.36% RTP
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Progressive Jackpots - Winners

At Grand Hotel Casino, players will benefit from more than 15 games that feature progressive jackpots. Over the years, many players have hit it big with the supported titles and each day, players take their chance at being the next big winner. Some of the recent wins include a C$21k payout from Robin Hood and a great win of C$12k on Gopher Gold. Mega Moolah is the most popular progressive game at Casino GrandHotel and at any time, this game can offer the chance to win millions from a single spin. For more in-depth information about progressive jackpot winners, read these Casumo reviews. They are oriented towards Canadian players and might be helpful for those looking for an online casino with high progressive jackpot slots.

Grand Hotel Casino Banking

Banking Options for Canada

Those that are from Canada will find they can securely conduct transactions using Canadian Dollars as well as a number of other supported currencies. There are no conversion fees that are incurred, so players can instantly add funds to their account using any of the supported methods. Since Canadian players are legally able to engage in online gambling, there are very few restrictions when to comes to payment options, players can make use of a number of methods so they can manage their GrandHotel Casino account and benefit from the amazing real money games that are featured.

There are quite a few options that can be elected when conducting a deposit to an account and these transactions will not incur any fees. Deposits are instantly credited to the account and players can quickly begin wagering. Those that take advantage of the welcome bonus code will get their free cash as soon as they complete the first deposit and will also benefit from the free spins as part of t eh welcome package. This site supports the use of the following banking methods: ClickandBuy, EcoPayz, Maestro, MasterCard, Neteller, PayPal, Paysafe Card, Ukash, Visa Electron, InstaDebit, Visa, EntroPay, Przelewy24, POLi, GiroPay, EPS, Euteller, Neosurf, Multibanco, eChecks, Trustly, Skrill, Citadel Direct, Direct Bank Transfer, iDEAL, Instant Banking, Kalixa, PugglePay, QIWI, and Sofortuberwaisung. Players are free to choose from these supported methods when they are adding funds to the account and all transactions are securely processed using state of the art encryption software.

After generating payouts from the bonus codes or free spins, players will be able to remove funds from the account as soon as they meet wagering requirements from any bonus that has been redeemed. The withdrawal process is quick and simple and the casino will automatically use the selected deposit method as a way to withdraw. Players can change their withdrawal option if desired or if they have used a deposit method that does not support a withdrawal. At the time of this review, Casino Grand Hotel allows members to make use of ClickandBuy, Maestro, Postepay, Visa Electron, Visa, Entropay, eChecks, Skrill, Check, Direct Bank Transfer, EcoPayz, InstaDebit, and MasterCard. All transactions will pass through a 24-48 hour pending period and will then be processed. Final payments will be made in 24 hours to 21 days, depending on which banking method has been selected. This site does have a withdrawal limit of $4,000 per week.

Customer Support

Customer support is important at Casino GrandHotel, which is why members and visitors will always have access to professional support at all times. This site makes sure to provide players with the support needed for a positive experience and there are methods for contact that will allow 24-hour support access. This casino offers email and phone support, but those that are looking for immediate responses will benefit from the live chat support option. There is a toll-free number for Canadian players that will connect visitors with a trained support professional. Those looking to call the casino for assistance will dial 1 866 312 7466 from Canada. All other countries can call toll free at 1 888 942 7466. The email support can be accessed by sending an inquiry to [email protected].

Security and Fairness at Grand Hotel Casino

At Grand Hotel Casino, players will always enjoy a secure experience as the site uses encryption software for all transactions and also operates under the strict guidelines of eCOGRA. With a license from the Malta Gaming Commission, UK Gambling Commission, and Kahnawake Gaming Commission, players will be sure that all local gambling laws are adhered to, offering a safe and secure environment for all members.

Casino History / Complaints

At the time of this GrandHotel review, the casino has no complaints on file. Since 2001, the site has been offering a positive experience to all players and they handle any complaints quickly. Any issues that arise can promptly be handled by the customer support team and players are always free to file any complaints with eCOGRA as well.

Player Location Restrictions

Not every player will be able to access t eh real money games provided at Casino Grand Hotel. The site does have an extensive list of restricted countries and anyone from these areas will not be able to create an account with the site. These restrictions are due to legal issues and Microgaming does not offer real money games to anyone from a country where online gambling is not legal. For a full list of restricted areas, contact the support team. Here are a few of the countries that are not accepted at the site: Asia, Belgium, France, Hong Kong, Italy, Singapore, Spain, South Africa, and the US.

Unique Casino Features for Canada

Canadian gamblers will find they can easily access games in English while at the site and will also be able to make use of popular payment methods. This casino supports Canadian Dollars to ensure players from this area can quickly and easily manage their account at all times. The site also has a dedicated toll free support number for Canadian members.

Grand Hotel Casino

Summary / Personal Recommendation

Grand Hotel Casino is a great choice for gamblers looking for high-quality games at an established site. Powered by Microgaming, one will find a large selection of game titles and verified payouts. The casino is easy to access and offers a visually appealing presentation. Getting started is quick and simple and with the chance to grab multiple match bonuses when signing up, new players can get off to a great start. This site is highly recommended for any Canadian gambler and it is always offering the newest games and exciting promotions.

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About the Author
 Val Gillette
Val Gillette - Editor in Chief

Val Gillette is a talented Editor in Chief for the online gaming industry. With years of industry experience, she is an expert in the field and is fluent in 2 languages. Val is passionate about online gambling and is well versed in the latest news surrounding the industry. Her attention to detail makes her an invaluable asset to