Genting Casino Review

Val Gillette by Val Gillette Reading time: 8min

Genting Casino is known across the globe for its holiday resorts. Now, it's time to review what GentingCasino can provide online, including perspectives from Canada for an array of helpful talking points.

Sign-Up Offer 100% Match Bonus Up To $150
Genting Casino Pros and Cons

Check out the pros from the review:
  • Global casino brand
  • MGA & UKGC licences
  • £200 welcome bonus
  • 20x bonus wagering
  • Secure card deposits
  • Streams on mobile or desktop
Also look at the cons from the review:
  • Not accessible in Canada
  • No language option when signing up
  • No deposit can be made in CAD
  • Not many bonus promotions
  • Bonus free spins overlooked
Casino Details
  • Software Playtech,
  • Payment Methods Visa Mastercard Paysafecard Visa Electron
  • Established 2010
  • Licence Antigua
Genting Casino
Genting Casino
Genting Casino
Genting Casino Bonus

Welcome Bonus and Promotions

With Casino Genting, new players can make their initial deposit and receive a 100% welcome that'll be worth up to £200. Eligibility for the 100% match bonus is based on new depositors transferring £20 or more. Our review found in the terms and conditions (T&Cs) that newbies have 15 days to accept the bonus.

Anyone using the bonus will have a generous 40 days to clear the 20x wagering requirements against the deposit and bonus total. Dream Catcher, Monopoly Live and the majority of slots will contribute 100% against bonus wagering requirements. For the full list of bonus contributions, please consult the bonus T&Cs available from Genting Casino.

After review, we have determined that only £200 in bonus credit is available to new players. There isn't any credit available with no deposit and there won't be any free spins provided as part of a larger bonus package. Bonus extras like those can add even more appeal for a signup offer and this feels like a missed opportunity.

Casino Genting is a quieter site for bonus promotions. After seeing the welcome bonus, we didn't notice much in terms of free spins or events. There can be slot races at times, but these aren't planned too far in advance. VIP bonus rewards, meanwhile, are available for players who travel to the luxurious Genting resorts dotted around the world.

Genting Casino Bonus and Promotions for Canada

We hate to disappoint so early in this review, but it's unavoidable with no deposit accepted from players who live here in Canada. With Canada completely overlooked, there are no exclusive bonus promotions or free spins for us to review. Let us help you find no deposit free spins in Canada right here.

Genting Casino Software

NetEnt at Genting Casino

No deposit is needed to sign up with Casino Genting. We found that useful for this review because it lets us see the impressive accessibility of the casino library and user-friendly features. While exploring the software, we noticed that this casino site is powered by a roster of impressive names.

Hailing from Sweden, NetEnt excels at making online casino games that span slots, jackpots, tables and live dealers. It's also exciting to see that software has been gained from other talented providers, including Evolution Gaming, Red Tiger, Play'n GO, Scientific Games, Greentube, Blueprint and Yggdrasil.

Genting Casino has been made easily accessible to players, who can stream the gaming content with their web browser. This instant-play approach is open to users with Windows or Mac desktop devices. If prompted, make sure to install Flash or any relevant plugins to ensure the content can be streamed in your browser. If available, you can use anti-virus software before installing Flash.

Popular Games at Genting Casino

Grand Junction Mountain Express
Grand Junction Mountain Express
Honey Gems
Honey Gems
Crocodile Blitz Xtreme
Crocodile Blitz Xtreme
Veils of Venice
Veils of Venice
Robocop Cash Collect
Robocop Cash Collect
Azteca Cash Collect
Azteca Cash Collect
Piggies And The Bank Mega Fire Blaze
Piggies And The Bank Mega Fire Blaze
Gold Hit Shrine Of Anubis
Gold Hit Shrine Of Anubis
Fire Blaze Toltec Blocks
Fire Blaze Toltec Blocks
Fruit Harvest
Fruit Harvest
Diamond Match
Diamond Match
Genting Casino Mobile

Mobile Gaming/Live Casino for Canada

An app isn't needed to experience this online casino. In fact, Genting Casino doesn't even provide a global mobile app for users to install. New and existing players alike can access the casino site by inputting the URL into their tablet or smartphone if it's powered by Android or iOS.

Anyone trying to play should look for GentingBet Casino to ensure they find the correct site. The main Genting site is focused on visitors who want to stay in one of the resorts. As for the mobile casino, we found it an impressive site to review. The Casino and Live Casino sections were supported by subcategories that were efficient to review for games to play.

With a background rooted in real-world casinos, it's good to know that Genting Casino receives cutting-edge live dealer software from Evolution Gaming and Authentic Gaming. It's now vital for live casino sites to use the very best in software, considering that multiple players sit around virtual tables and make important decisions in seconds.

In this review, it was exciting to see the Genting-branded live dealer tables exclusively devoted to blackjack and roulette. Other strong tables in the review were Monopoly Live, Dream Catcher, Blaze Live Roulette, Grand Roulette, Immersive Roulette, Speed Blackjack, Free Bet Blackjack, Blackjack Party, Three Card Poker and Ultimate Texas Hold'em. For extended live dealer options, visit Ruby Fortune Casino. Live dealer tables at this casino are especially remunerative for Canadian players as they come with a $750 bonus package upon registration.

Games and Payout Percentages

There aren't as many virtual tables as there are live ones. With the focus placed on the live casino suite, the virtual tables are limited to the likes of Blackjack Classic, Baccarat Professional Series, Golden Chip Roulette, American Roulette, French Roulette and European Roulette. Despite being low in number, every table runs extremely well and uses less data than the live ones.

And now we reach the video slots, which were a real bonus to review. The themes were generally exciting and there were free spins and other special bonus features to try and unlock. The top titles include Book of Ra Deluxe, Starburst, Cleopatra Plus, Neon Staxx, Double Dragons, Easter Island, Baywatch, Ted and Guns N' Roses.

We like that players can increase their gaming time with the £200 welcome bonus. In the absence of no deposit bonus offers, this is the standout option for saving money. Players would also benefit from receiving bonus free spins once in a while. However, at least there are plenty of free spins to trigger within the bonus special features, which can be read in the rules of each slot.

To finish this review section, let's look at payout percentages:

  • All Games - 95.66%
  • Slots games - 95.94%
  • Table games - 99.29% for First Person Blackjack
  • Poker games - 96.63% for Three Card Poker

Review Additional Casino Sites

Progressive Jackpots - Winners

Genting's UK casino chain has seen an Edinburgh chef win £100,000 and a Kent taxi driver win £89,950 from a blackjack progressive jackpot. Thus far, Genting Casino has yet to make any millionaires from its online games. This review was unable to uncover any such success stories.

With more than 30 progressive jackpot slots, it might not be long before Genting Casino pays out a major win online. The high-potential progressive slots to play are Worms Reloaded, From Dusk Till Dawn, Count Duckula, Romeo & Juliet, Holmes & the Stolen Stones, Top Cat, The Goonies, Cleopatra, Siberian Storm and Divine Fortune.

Genting Casino Banking

Banking Options for Canada

Earlier in the review, it was revealed that GentingCasino doesn't accept players living here in Canada. The obvious consequence is that the site isn't equipped to accept real money online casino wagering in Canada. During the review, only GBP and EUR were accepted by the cashier - not even USD.

As an operator of physical casino locations throughout the UK, Genting is only willing to process payments in credit and debit cards. Not a single eWallet or prepaid voucher was accepted during our review. The plastic options, however, included VISA, VISA Electron, VISA Debit, MasterCard, Maestro and Switch. There aren't any specific Canada options here.

Customer Support

A customer support link is shown towards the bottom of each on-site page. This review found that the service is available 24/7 if players want to communicate by live chat. You can submit a name, email address and message before tapping on the button to start chatting and review an issue with a member of the support team.

GentingCasino provides a helpful section on payment methods, explaining which options are accepted along with the minimum values for deposits and withdrawals. The other helpful player documents to review include the T&Cs, bonus rules, privacy policy, cookie policy and responsible gambling advice page.

Security and Fairness at Genting Casino

At Casino Genting, no deposit is completed without security. This begins with the online casino's blanket use of certified 256-bit encryption validated by GlobalSign. Further security is provided on payments in the form of Verified by VISA and MasterCard SecureCode where appropriate. Players should also review and update their password every couple of months.

Unfortunately, there wasn't as much information to review regarding fairness. Valid licences were found with the Malta Gaming Authority (MGA) and UK Gambling Commission (UKGC), but nothing relating to which independent auditor takes on the routine testing of the software and random number generator (RNG) at Genting Casino.

Casino History/Complaints

The Genting Highlands Resort was the company's first business initiative back in 1965. After expanding out of Malaysia, Genting now has resorts all over the world, including a chain of UK casinos. In 2010, Genting Casino finally went online and was licensed with the MGA and UKGC at the time of review.

Customer service staff host the live chat platform 24/7 and are trained to respond to player complaints. After consulting other review portals online, we found only a handful of complaints. In one case, a player was able to receive bonus winnings after their case was resolved. Independent mediation is always an option for review readers if they feel a casino isn't treating their complaint seriously.

Player Location Restrictions

Casino Genting is accessible from many parts of the world. Unfortunately, Canada isn't one of them and no deposit could be processed here at the time of this review. Below is the full list of restricted locations reported in the on-site T&Cs: Afghanistan, Algeria, Antigua & Barbuda, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Cayman Islands, Channel Islands, China, Columbia, Cook Islands, Costa Rica, Cote d'Ivoire, Cuba, Curacao, Cyprus, Czech Republic, Denmark, Ecuador, Eritrea, Estonia, Fiji, Finland, France (and overseas dependencies), FYR Macedonia, Gambia, Germany, Greece, Guadeloupe, Guam, Hong Kong, Iceland, Indonesia, IOM, Iran, Iraq, Ireland, Israel, Italy, Japan, Jersey, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Lao, Lebanon, Libya, Luxembourg, Macau, Malaysia, Maldives, Malta, Mauritania, Monaco, Montenegro, Myanmar, Nepal, Netherlands (and overseas dependencies), New Caledonia, Oman, Nauru, North Korea, Norway, Pakistan, Palestine, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Senegal, Serbia, Singapore, Slovakia, Somalia, South Africa, South Korea, South Sudan, Spain, Sudan, Switzerland, Syria, Taiwan, Tajikistan, Thailand, Tunisia, Turkey, Tuvalu, UAE, Ukraine, US (and overseas dependencies), Uzbekistan, Vanuatu, Vietnam, Yemen, Zambia and Zimbabwe.

Unique Casino Features for Canada

When performing this review, Genting Casino was inaccessible in Canada. As such, we advise that you search here for legal online casinos in Canada. Despite operating with an MGA licence, Genting Casino is not yet open in Canada and will not accept any players who register with a domestic address.

Genting Casino

Summary/Personal Recommendation

As explained, Genting Casino will not accept players who attempt to sign up with an address here in Canada. When looking at the registration form, Canada is excluded from the dropdown menu of accepted countries. Therefore, the only possible way to bypass the system is with an international address and a VPN. However, any Canada review readers who attempt this approach will be at risk of account closure. Note that Genting Casino is enjoying a reputation of the best legal Canadian casino due to their strong security system and zero tolerance for violating of their terms and conditions.

For anyone who gets to play here, the casino site has been made highly accessible and is built on a standout range of software. It actually operates with the same software as All Slots online casino, which is fully run on the Microgaming platform. For the record, Microgaming is a leading software provider globally for online slots and other casino games. The bonus promotions could be improved with the roll-out of no deposit deals along with bonus free spins, but that can be easily rectified. If GentingCasino ever opens in Canada, then it's going to be a bonus addition for our review readers.

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About the Author
 Val Gillette
Val Gillette - Editor in Chief

Val Gillette is a talented Editor in Chief for the online gaming industry. With years of industry experience, she is an expert in the field and is fluent in 2 languages. Val is passionate about online gambling and is well versed in the latest news surrounding the industry. Her attention to detail makes her an invaluable asset to