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What Are the Withdrawal Times at Captain Cooks Casino?
Based on the information published on the Captain Cooks Casino Canada site, the casino does not have instant withdrawal. Funds are held for 48 hours to give the operator ample time to conduct verification checks. As per the terms, a user can reverse funds back to the gaming account during the 48-hour wait time.
If verification checks are successful, the withdrawal is approved, and winnings are sent out on the next day via the selected banking option. How long it takes for sent funds to reach the recipient depends on the casino withdrawal option used. First-time withdrawals may be delayed for longer times than subsequent withdrawals due to the required verification checks.
Withdrawal Methods Available to Canadian Players
Captain Cooks Casino listed the following withdrawal options on the site for Canadian users. The availability of payment methods varies across regions.
- Interac
- E-wallets - Skrill and Neteller supported.
- Bank Transfer
The casino can change withdrawal policies at will, so accurate details can be found on the information published on the official site.
Withdrawal Limits at Captain Cooks Casino
Captain Cooks Casino withdrawal limits are set out in the terms and conditions, which specify that members who happen to win substantially more than their total spending across sister casinos are limited to a C$4,000 weekly withdrawal limit. In a different section of the terms, the casino notifies members that withdrawal limits can apply to individual transactions, as well as daily, weekly, and monthly withdrawal amounts. For these limits, the casino acknowledges that the limits vary across different regions and banking methods.
The casino does not specify applicable limits for supported payment methods in the terms.
Identity Verification and Withdrawal Approval
Captain Cooks terms explain that the operator reserves the right to request members for the following copies of identification documents in order to comply with Canadian AML policies and to verify an account owner's identity:
- A copy of a valid ID or driver's license
- Proof of ownership of accounts used to deposit funds to Captain Cooks
- Documents proving residence, such as utility bills issued within the last 3 months
The casino has guidelines for submitting verification documents, which must be clear and legible. If submitted copies fail to meet expectations, a member may have to provide additional information, which may lead to extended withdrawal delays.
What Can Affect Captain Cooks Casino Canada Withdrawal Times?
Factors that affect withdrawal times at online casinos also affect Captain Cooks withdrawals, and include things like:
- Incomplete verification due to illegible copies of identification documents
- Unfulfilled bonus conditions
- Requests made outside the casino's normal processing hours
- Withdrawal made by a flagged user account
Where to Find Official Captain Cooks Withdrawal Time Information
The official site has updated information regarding withdrawal times and conditions, some of which are included in our Captain Cooks Casino review.
Other Casino Withdrawal Time Guides
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