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Carnival Casino Review

Recommended

Carnival Casino's homepage doesn't look like much, but underneath the surface you can benefit from access to Playtech software and a number of user-friendly features. All of the pros and cons of the brand will be evaluated throughout this Carnival Casino review.

Top Software used by Carnival Casino Playtech,
Top Payment Methods Visa Mastercard Neteller Skrill ACH

Carnival Casino Pros and Cons

  • Beginning with a $777 sign up package is a great start:
  • Accessibility is certainly a problem on some devices:
  • $777 welcome package
  • Earn comp points by wagering
  • Enhanced support for VIPs
  • Major payment methods
  • Canadian deposit options
  • Downloadable Windows casino
  • Playtech software suite
  • Testing carried out by GLI
  • Inaccessible on mobile
  • Unsecured Flash site
  • Dated design
  • No live dealers
  • Can't switch to French
  • No live chat
  • Software

    Playtech
  • Banking Options

    Visa, Mastercard, Neteller, Skrill, ACH, Moneybookers,
Carnival Casino Bonus

Welcome Bonus and Promotions

It's all about simplicity with the 100% Carnival Casino bonus offer. This is given out as a perk to new players who deposit for the first time. Expect to deposit $20 or more if you want to trigger the bonus, which has a maximum ceiling of $200. If that doesn't seem like much, then stick around to complete your second deposit. This can be eligible for a 50% reload bonus that's worth up to $577.

Any player considering the Carnival Casino sign up offer should be aware that it carries 50x wagering requirements, but please check with the terms and conditions at the time, as operating policies can be subject to change. One of the most common restrictions is to bet no more than $5 on a single bet, while the maximum payline wagered on a slot can be $0.50.

Access to a daily promotional calendar is available for registered users who sign in. Keep checking out the calendar to see if any new opportunities are ready to claim now, or else you can come later that week or month. Aside from reload offers, there can also be cashback deals that arise in the calendar.

Just so you know, your persistent wagering can be rewarded with comp points. These are provided by Casino Carnival at a rate of one comp point for every $10 worth of real money wagering that you stake. In some cases, that earning rate can drop for different game titles, so please check. Once 100 comp points have been earned, then $1 in real cash can be claimed.

It's well worth joining as a VIP member because this can lead to even more beneficial exchange rates if you can reach the highest levels. VIP members can additionally benefit from superior customer service, as offered through VIP account management. For the average player, it doesn't seem fair, but enhanced support is given to high-rolling players nonetheless.

Carnival Casino Bonus and Promotions for Canada

You get to claim the initial 100% welcome offer and subsequent 50% reload deal entirely in CAD. In total, this works out as potentially $777 worth of complimentary credit. Besides getting your bonuses in CAD, there aren't any exclusive offers provided for Canada that aren't available in other parts of the world.

  • Carnival Casino Sign-up Bonus 100% Match Bonus, Up to $777
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Carnival Casino Software

Playtech at Carnival Casino

On the face of it all, the mere presence of Playtech software is a positive for Casino Carnival. And this is despite the casino site's dated appearance and setup. Nowadays, it isn't as appealing to play with an operator that has only one software provider. However, if you had to choose one, then Playtech would make for a fine choice.

This developer is one of the biggest software providers in the industry, having been active since 1999. In that time, it has refined its development to create video slots, progressive jackpots, virtual tables, and hundreds of other top online casino games. As a result, many of the best Playtech slots and other titles are available at Casino Carnival.

In terms of software operations, all services are delivered under licence from Gibraltar, which is one of the world's foremost remote gambling jurisdictions. A variety of rules and protocols are thus enforced in the running of Casino Carnival, which is entitled to let users play blackjack, roulette, slots and jackpots.

Accessibility, however, isn't a smooth feature. After checking out the instant-play site, this appears to be a non-starter. Sure, there's a fun mode with free slots and games, which is helpful for testing out games you might wish to play. However, the Flash casino site that pops up is unsecured and runs without top-level encryption.

Naturally, the obvious alternative is to install Carnival Casino's desktop interface, which is fine if your laptop or PC runs on Windows, but not so much if it's on the incompatible MacOS. So, to recap, it's safe and secure to play by installing Casino Carnival on Windows desktop, though not when playing live on the Flash site.

Popular Games at Carnival Casino

Pontoon
Pontoon
Bonus Bowling
Bonus Bowling
Wu Long
Wu Long
8 Ball Slots
8 Ball Slots
Alien Hunter
Alien Hunter
Party Line
Party Line
Double Zero Roulette
Double Zero Roulette
Pop Bingo
Pop Bingo
Chinese Kitchen
Chinese Kitchen
Alchemist Lab
Alchemist Lab
Hologram Wilds
Hologram Wilds
The Three Musketeers
The Three Musketeers
Carnival Casino Mobile

Mobile Gaming/Live Casino for Canada

Carnival Casino reviews well in many ways, but not for mobile or live gaming. Anyone attempting to access the casino site from a smartphone or tablet browser will automatically be redirected to another brand where mobile play is available. As for a live casino, there are no human dealers who can be found in the suite. You have to look elsewhere for live casino sites.

Carnival Casino Game Selection

Games and Payout Percentages

Opening up the gaming suite will present all kinds of options. First of all, you have your standard categories that are devoted to video slots, classic slots, table and card games, video poker, progressive jackpots, arcade and scratch. Then there are niche areas such as favourite, recent, multiplayer and Asian.

Video slots sure do play a starring role, given how they include familiar Playtech releases in the form of Buffalo Blitz, Captain's Treasure Pro, Cat in Vegas, Daring Dave & the Eye of Ra, Dragon Kingdom, Halloween Fortune 2, Highway Kings Pro, Hot Gems, Ice Hockey, Panther, Piggies & the Wolf, Safari Heat and Vacation Station Deluxe.

An absence of live dealers can be overcome with the crisply designed virtual tables. In no particular order, you can encounter the likes of 3D Roulette, American Roulette, Premium European Roulette, Blackjack Surrender, 21 Duel Blackjack and Blackjack Switch. Some specialised tables then include Baccarat, Pontoon, Caribbean Stud Poker, Pai Gow Poker and Craps.

Poker players should also try out the video machines, as these are programmed to run the likes of 2 Ways Royal, Aces & Faces, All American, Deuces Wild, Jacks or Better, Tens or Better, Joker Poker, Pick'em Poker and Megajacks.

You can see that the payout percentages hold consistently at approximately 96% for the major gaming categories:

  • All Games - 96.49%
  • Slots games - 96.46%
  • Table games - 96.44%
  • Poker games - 96.06%

Progressive Jackpots - Winners

Casino Carnival is largely unpublicised and un-promoted, so there aren't any progressive jackpot winners to report on. And with monthly withdrawals capped at $10,000, it's not likely to happen, despite having standout titles such as the Age of the Gods slots. Other options include Beach Life, Gold Rally, Jackpot Giant and Funky Fruits.

Carnival Casino Banking

Banking Options for Canada

The news is positive when it comes to depositing. Carnival Casino Canada will accept transfers of $10 or more in CAD. Canadian bank accounts can be synched up with iDebit or Interac Online to provide two familiar options that are ideal for carrying out instant bank transfers. Ultimately, your bank details can be withheld, with iDebit, Instadebit or Interac processing online transactions on your behalf.

Although minimum $10 deposits are accepted, please be aware that this might not be enough for any of the bonus offers. Neteller and Skrill can often be excluded from claiming offers online, so please be wary of this as well. Alternative payment options to think about are MasterCard and VISA.

Visa Mastercard Neteller Skrill ACH Moneybookers

Customer Support

Despite promising seven-day customer service, Carnival Casino is unable to provide a live chat platform, which is typically one of the quickest ways of receiving support. Consequently, all players will have to get by with their reliance on telephone or email, while fax is strangely mooted as an option.

Go to the help page and there you can read explanations on logging in, using the casino lobby, transacting with the cashier and communicating with the support staff. A more detailed list of frequently asked questions can also be viewed and will cover functions such as cashier, gaming and technical. Several helpful answers can be accessed within each section.

Security and Fairness at Carnival Casino

All players benefit from this brand being managed by ElectraWorks, which means that your personal information and data is held in accordance with a clearly drafted privacy policy - an array of information can be viewed on the subject. Security isn't so impressive for the Flash site, however, as this unencrypted. Installing the Windows platform provided is an all-round safer way to play.

Fairness is all above board, as the operator ensures that Casino Carnival is routinely tested and audited. These highly specialised services are performed by GLI, which is a renowned company in the field. Feel free to consult the latest payout calculations by accessing the GLI logo on the base of the homepage.

Casino History/Complaints

You might not have realised it, but Carnival Casino has powerful connections. After opening up in 2003, the brand has since fallen into the hands of operating company ElectraWorks Limited. This is especially interesting as ElectraWorks is itself owned by Bwin.Party Digital Entertainment and GVC Holdings, which are giant entities in the online gambling industry.

Casino Carnival isn't one of the jewels in the crown of the ElectraWorks iGaming network, and this despite having pretty good software. As an underutilised and underexposed brand, the player base hasn't grown significantly. For this reason, there are few complaints worth noting from any of the other major casino portals online.

Player Location Restrictions

Appearing on the restricted location list are the following: Afghanistan, Asia, Belgium, Bermuda, Bulgaria, China, Congo-Brazzaville, Cuba, Denmark, Estonia, France (plus overseas territories), Grenada, Guadeloupe, Haiti, Hong Kong, India, Iran, Iraq, Israel, Italy, Myanmar, New Caledonia, New South Wales (Australia), North Korea, Pakistan, Philippines, Rwanda, Saint Barthélemy, Saint Martin, Samoa, Sierra Leone, Singapore, Somalia, South Africa, Spain, Sudan, Sweden, Syria, Turkey, UK (plus overseas territories) and US (plus overseas territories).

Unique Casino Features for Canada

Language is all too often overlooked by online casino operators. Unfortunately, Carnival Casino falls into this pitfall. All services are provided in English, but French Canadians aren't given the option of making the change over to their preferred natural tongue.

Things do get better when you come to engage with the cashier. Using this area of the site, you are given the chance to deposit and withdraw in CAD. Interac Online, Instadebit, and iDebit are all compatible deposit options, while the latter two are also suitable for withdrawals.

Carnival Casino Rating

Summary/Personal Recommendation

You have a couple of ways to join on Windows. Option one is to install the online casino to your desktop device by clicking the "PLAY CASINO" prompt from the main homepage. A brief installation later and you can create an account after loading the software. Option two is also open to MacOS users and entails clicking the "FLASH VERSION" link from the homepage. The first option is definitely the best because the Flash site is unsecured.

There won't be any challenging questions when setting up your account. If choosing to play here, then you can deposit with encryption when accessing the downloaded Carnival Casino platform. The main selection of games is certainly compelling. Playtech has given the online casino pretty much most of the game categories it could need, aside from live dealers of course.

Overall Carnival Casino Rating 3/5
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