21Grand Casino Review

Emma Byrd by Emma Byrd Reading time: 10min

21Grand Casino is obviously inspired by blackjack, but there's so much more that players can do. From poker and roulette to slots and jackpots, there's always an option to play.

Sign-Up Offer 300% Match Bonus Up To $2000
21Grand Casino Pros and Cons

A few of the pros might appeal to you:
  • $1,500 welcome bonus
  • Weekly tournaments and raffles
  • Antillephone licence
  • Suitable for desktop or mobile
  • BetSoft slots
  • Data encryption
The cons can be difficult to see past:
  • Can't join with a Canadian address
  • CAD not a currency option
  • Minor performance issue
  • No evidence of software testing
Casino Details
21Grand Casino
21Grand Casino
21Grand Casino
21Grand Casino Bonus

Welcome Bonus and Promotions

Creating an account will eventually lead you to the cashier, where it's possible to deposit from $30 and receive a 400% 21Grand Casino bonus that's worth up to $1,500. Just to be clear, the terms and conditions state that the funds can't be used on tables, cards, poker or jackpots. Although not stated, it appears the wagering requirements could be 35x against your combined deposit and bonus.

21Grand Casino isn't especially clear when explaining its bonuses, but the operator seems to promise that a $6,000 welcome package is available. So, you may well find that a further $4,500 worth of credit can be unlocked after claiming the initial $1,500 deal. If there's any doubt, then please check directly with the customer support team.

Events seem to occur quite often, with weekly tournaments giving away a $50,000 prize pool. Cash raffles are also hosted weekly and one ticket will be given away for every $25 deposit. And pay close attention for the next Cashtravaganza, as all deposits are eligible for an 80% bonus.

You will also find that comp points can be earned at the rate of one for every $1 wager. According to the operator, 100,000 comp points are worth $100. Points are also important for helping you improve your VIP status to receive better cashback offers, exclusive bonuses and access to quicker payouts.

21Grand Casino Bonus and Promotions for Canada

There are no Canadian offers for the simple reason that 21Grand Casino doesn't accept our players, and there's more to come on this topic. For anyone who does join, the 400% welcome bonus is certainly a worthwhile option.

Best Casino Bonuses For Canadians

21grand Casino is a top-rated online casino that offers an array of bonuses and promotions to provide players with an exciting and enjoyable gaming experience. However, how does its bonus system stack up against other top online casinos in Canada? This review will compare 21grand Casino's bonuses to those offered by three other leading online casinos to help you make an informed decision. We will evaluate the different types of bonuses available to determine which casino provides the best bonuses to meet your needs.

  • Captain Cooks - The spin bonus at Captain Cooks Casino is a great way to start your gaming adventure with 100 free spins. These spins are added to your account as a CAD25 bonus, and you can use them to win big. Additionally, the casino offers match bonuses on the next four deposits as follows: Deposit 2: 100% match bonus up to CAD100. Deposit 3: 50% match bonus up to CAD150. Deposit 4: 25% match bonus up to CAD125. Deposit 5: 100% match bonus up to CAD100. By taking advantage of these bonuses, Canadian players can receive up to CAD500 in bonus funds. This is an exceptional offer compared to other online casinos that usually only offer one or two deposit matches as part of their welcome bonus. Captain Cooks Casino stands out with its generous five-part bonus deal.
  • Casumo - New players at Casumo Casino can receive a welcome bonus by depositing CAD 20 or more. The bonus is a 100% match up to CAD 1,200, subject to a wagering requirement of 30 times the deposit and bonus amount. The maximum bet allowed while using the bonus is CAD 5 or CAD 0.50 per line. The deposit bonus is valid for 183 days, while free spins earned have a value of CAD 0.40 and are valid for 30 days. There is no need to use a bonus code to claim this offer.
  • Mr Green - For Canadian players, this online casino has a welcome bonus that is both generous and versatile. The bonus is split across your first five deposits, each with a varying bonus amount and percentage match. Here's what you can expect from each deposit: First Deposit: Get a 100% bonus of up to $100 and 200 free spins on the Book of Dead slot game when you deposit a minimum of $20. Second Deposit: Get a 50% bonus up to $100 when you deposit a minimum of $20. Third Deposit: Get a 50% bonus up to $200 when you deposit a minimum of $20. Fourth Deposit: Get a 25% bonus up to $400 when you deposit a minimum of $20. Fifth Deposit: Get a 25% bonus up to $400 when you deposit a minimum of $20.To claim these bonuses, simply make the qualifying deposits, and they will be automatically credited to your account.
21Grand Casino Software

BetSoft Gaming at 21Grand Casino

When navigating the main site, we found there were slight errors in the placement of links in relation to text. At times, we had to place the cursor to the far right and away from text just to find the link we needed. Despite only happening on a couple of pages, we would like to see this issue cleaned up, as it must be preventing some users from accessing necessary information.

As for software, 21Grand Casino works with one of the most talented providers in BetSoft Gaming. The Maltese iGaming developer is famed for its superbly made 3D slots and virtual tables. Also joining the software team is Rival and Saucify, and both are welcome additions for their help in bringing greater choice to the wider game collection.

Anyone who joins from a Windows desktop device will be presented with the choice to play online casino games instantly with no download or else install a downloadable software package. The latter will entail the installation of unverified software, but can bring the advantage of instant access from your desktop screen. If playing from a Mac, then your sole option is instant-play, but don't be concerned as the software will stream well over a good web connection.

Popular Games at 21Grand Casino

Hat Trick
Hat Trick
7 Frenzy Fortunes
7 Frenzy Fortunes
Thunder Clash
Thunder Clash
Triple Lucky 8s
Triple Lucky 8s
Charms & Treasures
Charms & Treasures
More Gold Diggin
More Gold Diggin
Dublin Your Dough Rainbow Clusters
Dublin Your Dough Rainbow Clusters
Golden Blitz
Golden Blitz
Enchanted Forest of Fortune
Enchanted Forest of Fortune
Hearts Desire
Hearts Desire
21Grand Casino Mobile

Mobile Gaming/Live Casino for Canada

After enjoying the high performance of desktop play, it was a little underwhelming to see that there was room for improvement on mobile. In our opinion, the mobile navigation could be much better. All too often it was difficult to see game icons and options clearly when browsing. The games themselves played well, but it was the navigation that wasn't so strong.

For those wishing to play on the go, 21Grand Casino can work without download on iOS, Windows or Android. If you're the type of player who loves to game on the go, then check out the top mobile online casinos for our personal favourites.

Moving on, we were very happy to see that a diverse roster of live dealer tables had been set up. Roulette and Blackjack were obvious inclusions, but the operator had also managed to secure Baccarat, Craps and Caribbean Stud Poker. There are bigger live casinos out there, but we feel 21Grand Casino should be praised for including this ambitious feature.

Games and Payout Percentages

Slots are made differently and we like it when sites like 21Grand Casino make it easier for us to find them. When searching for something to play, you can browse slots by whether they are three-reel, 3D, i-slots, video or progressive. Hopefully this function can help you find the ones you are most likely to enjoy.

From across the wider selection, we enjoyed Gypsy Rose, At the Copa, Barbary Coast, After Night Falls and 2 Million BC - all of these share the connection of being BetSoft slots. Meanwhile, the other top alternatives included Costume Party, Diamond Cherries, Arabian Tales, A Day at the Derby, As the Reels Turn, Heavyweight Gold and Cirque du Slots.

Moving from reels to felt, the virtual tables included Blackjack, Blackjack Multi-hand, Baccarat, Craps, Red Dog, War, Pai Gow Poker, Three-Card Poker, American Roulette and European Roulette. And don't overlook any of those options, as they can be great to play with a slower internet connection, whereas the live dealers are much more demanding.

Only a few video poker machines were accessible, including Aces & Faces, Tens or Better, Jacks or Better, Joker Poker, Deuces & Joker and Double Joker. So, if you are a huge fan of video poker, you should probably consider visiting the SpinPalace online casino. There, you will find a wider selection of video poker machines that come with as excellent payout rates as at 21Grand Casino. Completing the library is then a speciality area, which is where to find scratch cards, keno and bingo.

Now here are some games with the best-performing payout percentages:

  • All Games - 98.47%
  • Slots games - 97.42% for At the Copa
  • Table games - 99.34% for Blackjack
  • Poker games - 99.14% for Tens or Better

More Online Casinos Worth Exploring

Progressive Jackpots - Winners

21Grand Casino hasn't made a habit of reporting on winners and so there haven't been any major news stories to report on successful players. There's a small on-site ticker that displays the current progressive jackpot values one-by-one, while the odd player win can creep in. For instance, we saw that a user named Eve G won $1,733.00 on Golden Gorilla.

In theory, it should be possible to win much more than that, as the modest range of progressive jackpot slots can be worth tens of thousands. We were able to find Jackpot 5x Wins, Major Moolah, Money Magic, Strike Gold and One Millions Reels BC while playing at 21Grand Casino.

21Grand Casino Banking

Banking Options for Canada

Deposits can be made in either USD or EUR. For any Canadians who are able to play, then USD is likely to be the preferred option, as it's more familiar. At the time of this 21Grand Casino review, there was no capability to deposit and then wager only in CAD.

Setting aside the currency concern, this casino site is quite appealing for payment methods. For starters, there's MasterCard and VISA, which are then joined by the likes of Neteller, paysafecard, UPayCard, GiroPay and Skrill. As a quick word of advice, it can help to use an eWallet in conjunction with your credit card, as this will shield your digits when making digital payments.

Making a withdrawal comes with a clear list of requirements that must first be completed. These include sending copies of a passport, recent utility bill, payment method and card authorisation form. Any withdrawal that hasn't satisfied those criteria will not be approved for completion.

Customer Support

Policies and practices can vary from one casino to the next, and it's important that brands to their utmost to ensure players feel well-informed and supported. At 21Grand Casino, we really appreciated that the operator took the time to draft information pages to explain banking and VIP rewards, as well as a more general FAQ to cover technical, promotional and further banking details.

While some players like to spend some time reading through information, it's not for everyone. In this case, we would suggest using the live chat platform to ask your exact questions to the customer service staff. They can then relay an answer in real-time. An international telephone line is also available, but charges will depend on your service provider.

Security and Fairness at 21Grand Casino

Any information provided on the security page is now out-dated. Don't worry, though - we've taken a very close look at the setup in place. In-browser data tells us that 21Grand Casino operates over a secure connection verified by digital specialist Let's Encrypt. As for the technical data, we can see the site operates with elite 256-bit TLS 1.2 encryption to process your data securely.

What's also good to see is that the site gives you a direct link to validate its operating licence, as provided by the Antillephone regulator of Curacao. From a fairness standpoint, there's not much more to say, given that the site doesn't store any results for the testing of its software.

Casino History/Complaints

When validating its licence, we were able to confirm that 21Grand Casino is owned and operated by CyberRock Entertainment N.V., which is a Curacao-based company. Further research led us to determine that the brand was most likely launched in 2009, though it's unclear who was responsible for its early inception.

We've also looked into the brand's reputation and it transpires that a couple of other major casino portals have blacklisted it. In contrast, another portal has registered only 20 complaints, which have been successfully resolved at a positive rate of 80%.

Player Location Restrictions

It's unfortunate to see Canada on the list of restricted locations: Afghanistan, Albania, Algeria, Anguilla, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Bosnia & Herzegovina, Bulgaria, Brazil, British Indian Ocean Territory, Bhutan, Canada, Cayman Islands, Congo, Curacao, Cyprus, Estonia, Greece, Guatemala, Guyana, Hong Kong, Hungary, Indonesia, Iran, Iraq, Israel, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lithuania, Macau, Malaysia, North Korea, Netherlands Antilles, Pakistan, Palestine, Philippines, Poland, Puerto Rico, Qatar, Romania, Russia, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Korea, Suriname, Syria, Taiwan, Tajikistan, Thailand, Tokelau, Turkey, Turkmenistan and Uzbekistan.

Unique Casino Features for Canada

An online casino definitely falls short of expectations when we can't even create an account with a Canadian address. And this is surprising when considering that American players are allowed to signup here. Opening up in Canada and introducing CAD payments would all transform this site for a better future. For now, you can look here for the top legal online casino sites available in Canada.

21Grand Casino

Summary/Personal Recommendation

Canadian IP addresses can visit 21Grand Casino, but signup won't be possible. Only users who can list an address outside of Canada can join. Even then, anyone who needs to withdraw winnings will be subject to an identity check. As such, it might be smarter to stick with practice mode and play games for fun.

For anyone who does join, 21Grand Casino can provide an incredibly generous $1,500 welcome bonus. As for what to play, there are numerous BetSoft slots that can be found in the 3D subcategory. Accessibility is generally good, security is strong and you can signup and deposit in mere minutes.

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About the Author
 Emma Byrd
Emma Byrd - News Editor

Emma Byrd is an experienced news editor who is responsible for creating and managing content for Online-Casinos.ca. She ensures all content is always up-to-date, engaging, and accurate. She is detail-orientated, organized, and has excellent editing and writing skills. Emma has a unique ability to analyze news to determine the most important information to include in each article or review.