Platinum Play Casino Review

Val Gillette by Val Gillette Reading time: 9min

Platinum Play casino was established back in 2003 and is a very popular Microgaming powered site. It is licensed and regulated under the jurisdiction of Malta. The site is multi-lingual and caters for all gambling enthusiasts. This casino has an excellent reputation with very high standards when it comes to customer support. They also offer superb bonuses and promotions and the software is compatible with all operating systems. Players can enjoy desktop and mobile gaming and there is a live dealer casino too. The site is very popular with Canadian players who will find all their needs catered for.

Sign-Up Offer 100% Match Bonus Up To $800
Platinum Play Casino Pros and Cons

There are lots of advantages to playing at this online casino and these include:
  • A huge range of exciting promotions and bonus offers
  • Large suite of Microgaming titles
  • Games available for high and low stakes players
  • Canadians can play in CAD
  • Download, instant play, and mobile casinos available
  • Live dealer games available
Now that you have read the pros for this online casino, it's time to take a look at the disadvantages:
  • There is a lot of focus on table and speciality games over slots
  • There are weekly withdrawal limits
Casino Details
  • Software Microgaming,
  • Payment Methods Visa Mastercard Neteller Skrill
  • Established 2004
  • Licence Gibraltar
Platinum Play Casino
Platinum Play Casino
Platinum Play Casino
Platinum Play Bonus

Platinum Play Casino Bonus and Promotions For Canada

As a new player at this online casino you get $800 in welcome bonuses to test out all the games on offer. To collect your welcome bonus, you will need to make a minimum deposit to claim a first deposit bonus of 100% match up to $400, followed by a 100% match up to $200 on your second deposit, and a 100% match up to $200 on your third deposit. The welcome bonus is subject to wagering requirements before a withdrawal request can be made. The casino's full terms and conditions apply.

One of the great things about Platinum Play has to be the amount of promotions they run. There are weekly promos that include free slots tournaments, deposit matches, and free casino credits. There are also special month long promotions that are usually themed events and offer superb bonuses like rewards points, free spins, and real-world prizes. All the details can be found on the casino website.

The Rewards programme is available for all players and for every real money wager you place you earn rewards points. These points are redeemable for cash too. Be part of the VIP Club which is by invite only and you get to join an exclusive club where you get special promotions and offers.

The real highlight for Platinum Play has to be the Fortune Lounge Cruise. Players who take part in the casino promotions get the chance to win a trip for two on a luxury cruise liner.

Availability of Comp Points at Platinum Play CA

Players at this operator can start collecting loyalty or comp (complimentary) points on registration. Every real money wager you place will earn you loyalty points, and the points are vital to attaining a higher status on the VIP ladder.

When you register, you will start with Bronze status and need 2,500 points to reach Silver status. Then, you'd need 12,000 points to reach Gold status, 50,000 points to reach Platinum, and 125,000 to reach Diamond. Prive is the casino's higher VIP status; you can only enter it by invitation.

All new players will receive 2,500 points when making their first deposit as a welcoming gesture. Players can exchange the loyalty points for 'bonus credits' where 5,000 points equal five bonus credits.

Additionally, VIP members will earn a set percentage of loyalty points each time they reach a new level. For example, leveling up from Bronze to Silver status will earn you an additional 3% points when you play. Likewise, when you level up from Silver to Gold, you will earn an extra 6% points, and so on.

Platinum Play Software

Microgaming Software at Platinum Play

Platinum Play casino is powered by Microgaming. In fact, it was one of the first few online casinos to use this top software provider. Following on the list were Spin Palace, All Jackpots and Leo Vegas casino. Many are the reasons that give Microgaming the credibility it enjoys today. Microgaming are known for their quality software and the games they produce. Microgaming continually feature in the top 5 casino software providers year after year and they were also involved in the launch of eCOGRA. This means that all Microgaming casinos are independently audited to ensure fair play. Microgaming also have the largest progressive jackpot network and this is always a great reason to choose to play at one of their casinos.

The software is available in download, no download instant play, and mobile, making it suitable for all gambling enthusiasts. Their graphics are great and their games are always user friendly.

Popular Games at Platinum Play Casino

Alchemy Fortunes
Alchemy Fortunes
Jack or Better Poker
Jack or Better Poker
Life or Riches
Life or Riches
Girls With Gun
Girls With Gun
Shogun of Time
Shogun of Time
Lost Vegas
Lost Vegas
Neptunes Riches
Neptunes Riches
Gnome Wood
Gnome Wood
Action Ops Snow and Sable
Action Ops Snow and Sable
Queen of the Crystal Rays
Queen of the Crystal Rays
Rugby Star
Rugby Star
Platinum Play Mobile

Mobile Gaming/Live Casino For Canada

Platinum Play mobile casino is an excellent way for those who prefer gaming on the go to get in on the action. There are plenty of great games to choose from too including Tomb Raider and Thunderstruck and mobile players can claim all the amazing bonuses and promotions too. In other words, they can indulge in a free online slots game with optimal convenience and the chance to win real-money prizes. The same goes for all the other types of games that Platinum Play offers. The mobile casinos is compatible with all devices including iPhone, iPad, Android tablets and smartphones, and even older smartphones that run on java.

Canadian players that enjoy live dealer games will be delighted to know that Platinum Play also offers a live casino. It features live streaming of real croupiers dealing at real tables. Playes can choose between a traditional dealer or enjoy one of the Playboy Bunny croupiers. Live dealers are available for blackjack, roulette and baccarat. There are some unique features too including the ability to play at multiple tables and take part in multiple games at the same time.

Games and Payout Percentages

There are over 300 great casino games to choose from including slots, video poker, and table games. There is a game preview option available for all players so you can browse through the games in each category with ease. There are plenty of great slots games including bonus and video slots titles but main focus for this online casino is on table and speciality games including baccarat, blackjack, craps, keno, roulette, sic bo, casino poker, and video poker. Players can enjoy top slots titles such as Immortal Romance, The Dark Knight, Thunderstruck II, Tomb Raider, Alaskan Fishing, and more.

When it comes to payout percentages, this online casino is eCOGRA approved which means that all their games are audited on a monthly basis to ensure they are fair. You can view the report by clicking on the eCOGRA seal at the bottom of the website. The RTP for October 2015 are as follows:

  • All games - 97.26%
  • Slots games - 97.25%
  • Table games - 96.50%
  • Poker games - 100.69%

Software Vendors and Game Library

One of the possible limitations of this gaming venue is its lack of games from top providers like NetEnt, Quickspin, Playtech, and others. Microgaming is the casino's main provider of random number generator (RNG) games like slots and non-live table games.

The game menu comes equipped with five main sections: Slots, Tables, Real & Live, Jackpots, and Video Poker. The Real & Live section includes live games like roulette, baccarat, blackjack, and Sic Bo from Pragmatic Play – a staple in online live casino gaming.

The jackpot section includes over two dozen Microgaming slots where you can hope to win massive jackpots from over CA$10K to over CA$10 million.

Are There Any Game Restrictions for Canadians

Some online casinos have a game restriction policy where certain game categories, games from specific providers, or individual games are restricted to players from listed nationalities. The casino's Terms and Conditions include a list of several dozen countries from which players can't open accounts at this operator.

Luckily, players from Canada have complete access to every RNG and live game from Microgaming and Pragmatic Play.

What About Slots with Bonus Buy Feature at PlatinumPlay Canada

Virtually every online slot has a bonus round feature triggered randomly when the player lands a specific combination of symbols. Traditionally, activating the bonus round depends on luck. With 'Bonus Buy' or 'Feature Buy' slots, players can pay to have the game's bonus round activated whenever they like.

As the industry's leading provider, Microgaming has released many slots that include a Bonus Buy option. Oni Hunter Night Sakura, Break da Bank Again, Doki Doki Parfait, Emerald Gold, Forgotten Island Megaways, and Silverback Multiplier Mountain are a few Feature Buy titles from Microgaming you can look for on desktop and mobile devices.

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Progressive Jackpots - Winners

As part of the Microgaming progressive jackpot network, Platinum Play members have access to the largest jackpots online including the world's biggest jackpot - the Mega Moolah slot. At present there are 24 progressive casino games for players at this online casino including progressive slots, video poker, and table games. Some of the popular progressives including Mega Moolah, Major Milllions, King Cashalot, Cyberstud Poker, Jackpot Deuces, and Roulette Royale. There is a winner's page where you can view the latest winners and we can also tell you that in April 2015, a Canadian player called Mark scooped a recording breaking CA$7,561,773 playing Mega Moolah on his mobile.

Platinum Play Banking

Banking Options For Canada

There plenty of banking options available for players at Platinum Play. Canadian players can use eCheck. In addition to credit and debit cards players can also use lots of ewallets including Neteller, Skrill, EntroPay, and PaySafeCard. The full list is available on the banking section of the casino. Players from Canada can also bank in Canadian Dollars.

Customer Support

Customer support is excellent and available 24 hours a day, 7 days a week. There are toll free numbers for more than 20 countries. Live chat is always available and players can also email or telephone the support team for help. The customer support team are trained to deal with all types of queries and are very friendly and prompt at dealing with any issues that might arise.

Security and Fairness at Platinum Play

Platinum Play uses 128-bit SSL digital encryption to keep all player data safe and secure. They are also eCOGRA approved which means that you can be sure that all their games are safe and fair.

Casino History/Complaints

Platinum Play was established in 2003 and is licensed in Malta. At the time of writing this review there were no outstanding complaints. The average response time for complaints is 3 days and all complaints are resolved within 7 days with satisfactory outcomes. Recent complaints revolved around withdrawal issues but they were all resolved with a satisfactory outcome for players proving its commitment to being one of the best online casinos in Canada.

Player Location Restrictions

Canadian players are always welcome at Platinum Play but players from the United States, Afghanistan, Bulgaria, China, Cuba, Curaçao, Cyprus, Estonia, Hong Kong, Iran, Iraq, Israel, Libya, Macau, Netherlands Antilles, Philippines, Sudan, Syria, and Turkey are not permitted to open real money accounts.

Unique Casino Features For Canada

Canadian players looking at Platinum Play as an online casino will not be disappointed. They can play all the games in Canadian Dollars and manage their account using eCheck. The casino is multi-lingual too and support is available in both English and French. There is a mobile casino and a live dealer casino, and the software is available in download and instant play. In fact, everything a Canadian gamblers could want can be found here.

Responsible Gaming Policy

Platinum's responsible gaming policy provides several valuable tools to manage your deposits.

You can start by taking a 'Self Test' where if you answer seven or more questions with 'Yes,' you should consider taking additional steps.

These additional steps include setting deposit limits, session reminders, or self-excluding for a specified period.

Furthermore, if you believe none of those above options work, you can contact a professional counseling organization like GamCare, Gamblers Anonymous, or Gambling Therapy.

Platinum Play Casino

Summary/personal recommendation

Platinum Play is a clean and crisp casino that is very easy to navigate and use. More importantly, it is one of the real money Canadian online casinos that truly deliver to their players, by offering them a highly-protected platform with a wide range of secure banking options to choose from. There is plenty of information on every page of the site and of course the no deposit bonus of 1500 free bets is bound to excite. There are great promotions running all the time and all our favourite Microgaming titles were available. The graphics were amazing on all devices too, in particular the retina display of Apple's latest offerings. All in all, this is an excellent choice for Canadian players and with a free play bonus for all new players, there is no reason not to try it out today.

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About the Author
 Val Gillette
Val Gillette - Editor in Chief

Val Gillette is a talented Editor in Chief for the online gaming industry. With years of industry experience, she is an expert in the field and is fluent in 2 languages. Val is passionate about online gambling and is well versed in the latest news surrounding the industry. Her attention to detail makes her an invaluable asset to Online-Casinos.ca